Technical Project Manager, Employee Experience & Productivity

Apple Inc.; Culver City (CA); On-site; USD 103,100 - 190,200; Full time

Benefits offered by this job

Stock programs

RSUs

Employee stock purchase plan

Relocation assistance

Job summary

Apple in Culver City, California is seeking a Technical Project Manager for Employee Experience & Productivity. You will lead media and entertainment projects, coordinating with engineers and business partners to drive timely delivery and ensure production workflows meet high technical standards.

The role requires 5+ years in studio/VFX project management, cloud storage experience (AWS), and strong communication, problem‑solving, and Agile methods to navigate complex environments.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5+ years embedded technical support in film and TV production.
• 5+ years project management experience within large‑scale studio and VFX environments or equivalent experience.
• 5+ years experience with cloud storage architectures for engineering teams.

Responsibilities

• Experience in enterprise MAM orchestration and AWS cloud storage architectures.
• Experience in managing end‑to‑end technical projects using Agile methodologies.
• Hands‑on experience using AI tools to improve productivity and decision‑making.
• Strong analytical and problem‑solving skills with experience managing complexity in fast‑moving environments.
• Excellent communication skills – able to filter and distill information for the right audience at the right time.
• Comfortable navigating ambiguity, resolving conflicts, and leading teams to decisions.
• Self‑directed, technically oriented, and accountable.

Skills

MAM orchestration

Agile project management

AI tools usage

Communication skills

Ambiguity navigation

Education

Bachelor’s degree or equivalent experience

Tools

Zendesk

ServiceNow

AWS

Job description

Technical Project Manager, Employee Experience & Productivity

Location: Culver City, California, United States

Description

Employee Experience and Productivity (EEP) is part of IS&T and delivers widely used communication and productivity technology and services across Apple. The Technical Project Manager will lead media and entertainment projects, coordinating with engineers and business partners to drive timely delivery and bring technical excellence to production workflows.

Responsibilities

• Experience in enterprise MAM orchestration and AWS cloud storage architectures.
• Experience in managing end‑to‑end technical projects using Agile methodologies.
• Hands‑on experience using AI tools to improve productivity and decision‑making.
• Strong analytical and problem‑solving skills with experience managing complexity in fast‑moving environments.
• Excellent communication skills – able to filter and distill information for the right audience at the right time.
• Comfortable navigating ambiguity, resolving conflicts, and leading teams to decisions.
• Self‑directed, technically oriented, and accountable.

Minimum Qualifications

• Bachelor’s Degree or equivalent experience.
• 5+ years embedded technical support in film and TV production.
• 5+ years project management experience within large‑scale studio and VFX environments or equivalent experience.
• 5+ years experience with cloud storage architectures for engineering teams.

Preferred Qualifications

• Film & TV Production Experience: 5+ years managing end‑to‑end media workflows and acting as the technical liaison between creative production and engineering teams.
• Media Systems & Orchestration: Expertise in enterprise‑level production infrastructure, including petabyte‑scale MAM workflows and cloud storage architectures (e.g., AWS).
• Technical Project Lifecycle Management: Drives complex technical projects from POC and MVP through to full implementation using Agile methodologies.
• Creative‑to‑Technical Translation & Client Partnership: Translates creative needs into actionable technical requirements while owning end‑to‑end client relationships, timelines, and communications.
• Studio & Corporate Project Management: Manages enterprise‑scale media projects using standard project management methodologies and governance processes.
• Corporate Review Process Management: Navigates legal, security, and privacy reviews, seamlessly integrating these cycles into project timelines and managing stakeholder expectations.
• Technical Systems & Service Management: Deploys macOS media tools and utilizes ITSM platforms (e.g., Zendesk, ServiceNow) to triage requests and manage SLAs.
• AI & Automation: Leverages AI and LLMs to build practical solutions, automate data pipelines, and generate business insights.

Compensation and Benefits

Base pay range: $103,100 – $190,200, based on skills, qualifications, experience, and location. Apple offers a comprehensive benefits package that includes medical and dental coverage, retirement benefits, discounted products and services, and education reimbursement. Employees may also participate in discretionary stock programs, restricted stock units, an employee stock purchase plan, discretionary bonuses or commission payments, and relocation assistance.

Equal Opportunity Employer

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

Accessibility

Apple believes accessibility is a fundamental human right. We welcome a diversity of perspectives and strive to create a welcoming workplace. Learn about reasonable accommodations for job applicants.