Technical Project Coordinator

Maximus; Boise (ID); On-site; USD 60,000 - 90,000; Full time

Job summary

Maximus is hiring for an IT Project Coordinator in Boise, Idaho. The role involves supporting diverse IT teams by coordinating projects, managing technical risks, and providing crucial stakeholder communications.

The ideal candidate will have a bachelor's degree in a related field and 7+ years of IT operations experience. The salary range is between $60,000.00 and $90,000.00. Strong communication skills and experience with tools like ServiceNow are preferred.

Qualifications

• 7+ years supporting IT operations in complex enterprise environments.
• Ability to manage high project volumes while maintaining accuracy.
• Experience with change and release management processes.

Responsibilities

• Coordinate special projects across various IT teams.
• Identify and communicate risks with delivery teams.
• Provide technical support during low coordination demand.

Skills

IT operations experience

Technical project coordination

Systems analysis

IT Service Management

Written and verbal communication

Education

Bachelor's degree in Information Systems or related field

Tools

ServiceNow

SharePoint

Job description

Maximus TCS (Technology and Consulting Services) Internal Job Profile Code: TCS172, P4, Band 7

Job Responsibilities

• Support Program Management by coordinating several monthly special projects across Cloud & Platform, Infrastructure & Storage, Network & Communications, Endpoint & User Services, and IT Service Management teams.
• Identify, track, mitigate, and communicate technical and operational risks, coordinating mitigation strategies with delivery team leads and leadership.
• Coordinate with Configuration, Change, and Release Management teams to ensure release readiness with adherence to processes.
• Develop and deliver clear stakeholder communications, including outage notifications, change announcements, and project status updates for leadership and affected users.
• Ensure timely and accurate updates to program and technical artifacts, including technical architecture diagrams, SOPs, and Disaster Recovery documentation.
• Provide hands‑on technical support during periods of reduced coordination demand, supporting O&M activities while maintaining service levels and SLAs.
• Leverage agency‑approved tools (e.g., ServiceNow, SharePoint) for project tracking, documentation, and reporting.

Minimum Requirements

• Due to Federal contract requirements, candidates must be U.S. Citizens without dual citizenship with another country.
• Candidates must currently hold or have the ability to pass a government‑sponsored clearance process for a position of Public Trust.
• Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field or equivalent work experience.
• 7+ years supporting IT operations, technical project coordination, or systems analysis within complex enterprise environments.
• Experience coordinating IT infrastructure, cloud, network, and endpoint projects in an O&M environment.
• Working knowledge of IT Service Management (ITSM), change, configuration, and release management processes.
• Ability to manage high project volumes while maintaining accuracy in schedules, risks, and documentation.
• Strong written and verbal communication skills for executive‑level and technical stakeholders.
• Experience updating and maintaining technical documentation, architecture artifacts, and continuity materials.

Preferred Skills and Qualifications

• Familiarity with federal government environments.
• Experience using ServiceNow for project tracking, change coordination, and reporting.
• Background supporting cloud platforms (AWS, Azure/M365), enterprise networks, or endpoint services.
• Ability to flex between coordination and technical execution without loss of quality or timeliness.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected characteristics.

Salary Range

Minimum Salary $60,000.00 | Maximum Salary $90,000.00