Technical Program/Project Manager

USM Finastra USA Corporation; Atlanta (GA); Hybrid; USD 120,000 - 170,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid work model

Insurance & retirement plans

Volunteer time off

Learning & development resources

Job summary

Finastra in Sandy Springs, GA is seeking a Technical Program/Project Manager to lead Lending projects, align product, engineering and partner teams, plan requirements, manage risks, and keep stakeholders informed.

You will drive deadlines, deliver executive reports, and promote continuous improvement across programs, with a 2‑day in-office hybrid schedule. The role requires proven TPM/PM experience in a tech environment and strong communication skills.

Qualifications

• Experience as a technical project/program manager collaborating with software developers, scrum masters, or product managers.
• Ability to lead cross-functional coordination and team communications to deliver high-impact project outcomes.
• Experience guiding software lifecycles (build, test, release) with engineering, QA and product teams.
• Proven track record of executing large initiatives and establishing rollout processes.

Responsibilities

• Lead project planning sessions and coordinate resources.
• Manage project progress, deadlines and documentation.
• Design risk mitigation plans and provide executive reports.
• Track status using PM tools and drive strategic alignment.

Skills

Agile methodologies

Cross-functional leadership

Stakeholder communication

Project lifecycle management

Risk management

Team building

Job description

Who are we? At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

What will you contribute? Working closely with the Head of Lending Program Management as a Technical Program/Project Manager, you will lead Lending projects and initiatives while influencing product, engineering, delivery, and partner teams to achieve goals and objectives. You will plan requirements, identify risks, manage schedules, and communicate clearly with stakeholders, championing a culture of accountability and consistent application of project & program management practices.

Responsibilities & Deliverables

• Lead project planning sessions
• Coordinate staff and internal resources
• Manage project progress and adapt work as required
• Ensure projects meet deadlines
• Oversee all incoming and outgoing project documentation
• Design risk mitigation plan
• Conduct project review and create detailed reports for executive staff
• Optimize and improve processes and the overall approach where necessary
• Initiate new projects
• Manage large and diverse teams
• Understand the relationships and impacts of programs and initiatives across business units
• Apply specialized knowledge of industry standards/practices to portfolio, programs and initiatives
• Track and update project status using project management tools and expertise
• Demonstrate mastery of program strategy and execution within the business domain
• Represent your business area, internally and externally
• Provide recommendations on complex program dependencies that could affect the success of other initiatives
• Be critical of established processes and suggest relevant improvements
• Provide analysis and thought leadership on issues critical to the success of the business's strategic goals
• Understand your strategic partners' objectives
• Advise on the necessary programs to achieve success and provide value
• Develop a roadmap or framework for those programs
• Drive strategic alignment across business units to succeed against company‑wide goals
• Own business outcomes by working with business area leaders to influence strategy
• Drive the adoption of new processes across the organization

Required Experience & Skills

• Proven experience working with software developers, scrum masters, and/or product managers as a technical project/program manager at a technology company
• Lead cross‑functional coordination and team communications to deliver high‑impact project outcomes
• Work closely with software engineers, QA, product managers and other engineering teams through the software project lifecycle (build, test and release on time)
• Execute corporate‑wide initiatives: defined program plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support
• Lead multiple technical programs, leading cross‑functional teams to bring products to market, ensuring success metrics are informing future efforts, and fine‑tuning the program as needed
• In‑depth experience with specific agile methodologies such as Scrum, Kanban or SAFE
• Highly adaptable in a fast‑paced hyper‑growth environment; able to thrive within ambiguity
• Data‑driven, confident, and capable of producing weekly status reports and executive updates
• Decisive – able to gather the necessary data to make informed, critical decisions quickly
• Strong team‑building, motivating, and conflict‑resolving qualities
• Familiar with organizational maturity and related transformation
• Strong in prioritization frameworks and matching skills to the right work
• Comfortable talking about technical matters with businesspeople and business matters with technical people
• Experience influencing senior management and setting expectations for major cross‑functional initiatives

Location & Work Arrangement

This role is based in Sandy Springs, GA with a 2 days/week in‑office requirement. Applicants must be located in the posted location or its immediate surrounding areas. The position is not available for candidates residing in New York City or California.

Benefits

• Unlimited vacation (subject to local regulations and business priorities)
• Hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave
• Medical, life and disability insurance, retirement plans and lifestyle benefits
• Paid time off for volunteering and donation‑matching opportunities
• Access to employee assistance programs and wellbeing initiatives
• Learning and development resources, including online courses and accredited programs
• Recognition through the global “Finastra Celebrates” platform