Technical Program Manager (TPM)

Dexian; Tampa (FL); Hybrid; USD 120,000 - 170,000; Full time

Job summary

Dexian in Tampa, FL is seeking a Technical Program Manager (TPM) / Agile Release Train Leader for a 12-month hybrid role. You will lead one or more ARTs, act as chief Scrum Master, align across Product Management, architecture, and leadership to ensure predictable delivery.

Responsibilities include establishing PI calendars, facilitating PI Planning, SoS, Product Owner Syncs, and System Demos; managing risks, dependencies, and governance; driving value delivery and Agile maturity across teams.

Qualifications

• 10+ years in technology delivery or program management.
• Experience leading Agile Release Trains.
• Expertise in Agile, Scrum, Lean, SAFe.

Responsibilities

• Act as primary leader, coach, and facilitator for the Agile Release Train (ART).
• Establish PI calendars and planning schedules.
• Collaborate with Product Managers, Product Owners, Architects, and stakeholders to align strategy and execution.
• Facilitate ART ceremonies: PI Planning, Scrum of Scrums, Product Owner Syncs, System Demos, Inspect & Adapt.
• Own ART-level metrics, reporting, and delivery performance.

Skills

Agile leadership

SAFe practices

JIRA & reporting

Stakeholder management

Mentoring / coaching

Tools

JIRA

Job description

Role: Technical Program Manager (TPM) / Agile Release Train Leader

Location: Tampa, FL (Hybrid)

Duration: 12 months (with possible extension)

The Technical Program Manager (TPM) is responsible for the leadership, governance, execution, and continuous improvement of one or more Agile Release Trains (ARTs) supporting strategic business and technology objectives. Acting as the chief Scrum Master and servant leader for the ART, the TPM drives alignment across teams, stakeholders, Product Management, and senior leadership while ensuring predictable delivery of business value.

This role combines Agile coaching, program execution, delivery governance, stakeholder management, and operational excellence. The TPM facilitates ART events, manages risks and dependencies, optimizes value delivery, drives Agile maturity, and ensures alignment between strategy and execution.

The successful candidate will foster a culture of collaboration, accountability, continuous learning, and relentless improvement while driving successful outcomes across multiple teams and initiatives.

Key Responsibilities

Agile Release Train Leadership

• Act as the primary leader, coach, and facilitator for the Agile Release Train (ART).
• Establish and communicate annual Program Increment (PI) calendars and planning schedules.
• Partner with the Agile Center of Excellence to ensure Agile standards, best practices, and governance are consistently applied.
• Work with Product Managers, Product Owners, Architects, and business stakeholders to maintain alignment between strategy, priorities, and execution.
• Facilitate ART-level ceremonies and events, including:
• Pre-PI Planning
• PI Planning
• Scrum of Scrums (SoS)
• Product Owner Syncs
• System Demos
• Inspect & Adapt Workshops
• Consolidate Team PI Objectives into Program PI Objectives and publish them to drive transparency and alignment.
• Foster collaboration and coordination across teams and stakeholders within the ART.

Program Delivery & Execution

• Own and oversee execution of complex, cross-functional technology initiatives delivered through the ART.
• Manage ART-level risks, dependencies, impediments, and escalations.
• Partner with Program Management and leadership teams to drive successful execution and operational excellence.
• Ensure delivery commitments are met through proactive planning, monitoring, and stakeholder engagement.
• Drive achievement of business outcomes with a target of delivering more than 80% of planned business value.

Metrics, Reporting & Governance

• Own ART-level metrics, reporting, and delivery performance tracking.
• Utilize JIRA dashboards, program boards, and reporting tools to provide visibility into delivery progress and health.
• Monitor and improve key performance indicators, including:
• Delivery predictability
• Velocity and throughput
• Business value achievement
• Flow efficiency
• Quality and defect metrics
• Operational stability
• Provide regular updates, insights, and recommendations to stakeholders and leadership.

Continuous Improvement & Agile Coaching

• Drive relentless improvement through Agile maturity assessments and actionable improvement plans.
• Coach leaders, teams, Scrum Masters, and Product Owners in Lean-Agile principles, practices, and mindset.
• Facilitate Scrum Master and Product Owner Communities of Practice to encourage knowledge sharing and continuous learning.
• Identify opportunities to improve delivery effectiveness, team performance, quality, and predictability.
• Promote a culture of continuous improvement, learning, and innovation across the ART.

Value Stream & DevOps Optimization

• Manage and optimize the flow of value through the ART using value stream management principles.
• Improve delivery effectiveness through enhanced DevOps practices and Release-on-Demand capabilities.
• Identify bottlenecks and implement improvements within the Continuous Delivery Pipeline.
• Support teams in tracking and delivering Epics, Features, and User Stories.
• Partner with engineering teams to improve automation, efficiency, quality, and deployment processes.
• Manage Program Tracking System (PTS) updates and financial governance for ART-related initiatives.
• Support budget planning, forecasting, resource management, and investment tracking.
• Ensure effective utilization of resources across programs and teams.
• Proactively identify, assess, manage, and elevate delivery and operational risks.
• Ensure adherence to organizational policies, governance standards, and regulatory requirements.
• Promote a culture of accountability, transparency, and effective risk management.

Required Qualifications

• 10+ years of experience in technology delivery, program management, Agile leadership, or software engineering environments.
• Proven experience leading large-scale Agile programs, Agile Release Trains, or complex technology portfolios.
• Strong expertise in Agile, Scrum, Lean, and SAFe frameworks.
• Demonstrated experience facilitating PI Planning and ART-level events.
• Strong understanding of dependency management, delivery governance, and value stream management.
• Experience managing executive-level reporting, delivery metrics, and stakeholder communications.
• Advanced proficiency with JIRA and Agile reporting tools.
• Excellent leadership, coaching, facilitation, and influencing skills.
• Strong analytical, problem-solving, and organizational capabilities.
• Experience working within large, complex, global organizations.

Preferred Qualifications

• SAFe Release Train Engineer (RTE), SAFe Program Consultant (SPC), Certified Scrum Master (CSM), PMP, or equivalent certification.
• Experience in Financial Services, Investor Services, Securities Services, Custody, Fund Services, or Transfer Agency technology environments.
• Experience with DevOps, Continuous Delivery, and modern software engineering practices.
• Experience working with geographically distributed teams and stakeholders.

Success Measures

Performance in this role will be evaluated based on:

• ART delivery predictability and PI objective achievement.
• Business value delivered versus planned business value.
• Effective management of risks, dependencies, and impediments.
• Improvements in Agile maturity and team effectiveness.
• Stakeholder satisfaction and engagement.
• Operational excellence and delivery performance.
• Continuous improvement outcomes across teams and value streams.

Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.

Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.com/.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.