Technical Program Manager , Tech Deployment Systems Integration

Amazon; North Reading (MA); On-site; USD 127,000 - 172,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) Plan

Paid Time Off

Job summary

Amazon.com Services LLC is seeking a Technical Program Manager in North Reading, MA to drive deployment programs and own program needs. You will coordinate with stakeholder teams, guide automation and integration, and shape delivery with SMART goals.

You bring 3+ years in technical PM, 2+ years in software development, and a Bachelor's in engineering or CS. Amazon offers a strong benefits package, RSUs, and growth within the fulfillment network.

Qualifications

• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk.

Responsibilities

• Act as the Single Point of Contact for program needs.
• Advance programs through automation and integration.
• Lead org-level metrics and progress reviews.
• Coordinate with stakeholder teams to align SMART goals.
• Drive execution, testing and release across teams.
• Manage escalations and resolve delivery blockers.

Skills

Technical program management

Software development

Cross-functional collaboration

Education

Bachelor's degree in engineering or computer science

Job description

Technical Program Manager , Tech Deployment Systems Integration

Job ID: 10568327 | Amazon.com Services LLC

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

Key job responsibilities

• Demonstrate ownership by acting as the Single Point of Contact for program needs.
• Advance the maturity of programs through simplification, automation, and integration.
• Deep understanding the technology and systems at a technical level; provide guidance, recommendation, and reporting on program direction and progress.
• Lead the development of org-level metrics to ensure the most impactful delivery goals are formulated to meet program goals.
• Coordinate working with each stakeholder team to ensure there is commitment to SMART goals that ladders into the org-level committed goal.
• Organize internal team’s technical development roadmap and drive execution, testing and release.
• Establish a cadence and mechanism to review goal statuses and progress towards committed SMART goals.
• Manage escalations or misalignment when there are risks to delivering committed services with high quality; manages tradeoff decisions with key stakeholders.
• Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers.
• Establish a cadence to review the overall performance of the stakeholder teams, the timeline, and progress to overall deliverables.
• Manage any associated Correction of Error (COE) and Lessons Learned documentation and drive. follow-up actions that to solve for root cause with responsible owners.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan

At Amazon, we value people with unique backgrounds, experiences, and skillsets.

Basic Qualifications

• Bachelor's degree in engineering, computer science or equivalent
• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 3+ years of working directly with engineering teams experience
• Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

• USA, MA, N.Reading - 127,100.00 - 172,000.00 USD annually
• USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually
• USA, TX, Austin - 127,100.00 - 172,000.00 USD annually
• USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.