Technical Program Manager , Tech Deployment Systems Integration

Amazon Inc.; Massachusetts; On-site; USD 120,000 - 172,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Paid Time Off (PTO)

401(k) Plan

Job summary

Amazon.com Services LLC is seeking a Technical Program Manager to own commissioning processes and integration for new automation systems within the WW Technology Deployment organization. You will define goals across stakeholder functions, drive prioritization, and oversee internal deliverables to ensure timely program delivery.

The role emphasizes technical depth, collaboration across software, hardware, and operations, and a focus on delivering measurable outcomes through SMART goals and

Qualifications

• Bachelor's degree in engineering, computer science or equivalent.
• 3+ years of technical product or program management experience.
• 2+ years of software development experience.
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management.
• Experience managing programs across cross functional teams and coordinating release schedules.

Responsibilities

• Serve as the single point of contact for program needs.
• Advance program maturity through automation and integration.
• Provide technical guidance and progress reporting on program direction.
• Develop org-level metrics to drive impactful delivery goals.
• Coordinate stakeholder teams to align on SMART goals and commitments.
• Organize and drive the internal team's technical roadmap and releases.
• Establish cadence to review goal status and progress.

Skills

Technical program management

Software development

Cross-functional collaboration

Risk management

Education

Bachelor's degree in engineering or computer science

Master's degree (preferred)

Job description

Description

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

WW Technology Deployment- Systems Integration is seeking a talented and solutions-oriented Technical Program Manager (TPM) to own the development and optimization of commissioning processes and integration for new automation systems. Your work will focus on defining the goals of all key stakeholder functions responsible for delivering, driving prioritization and maintaining commitments on program delivery while managing oversight of internal team deliverables.

Key job responsibilities

• Demonstrate ownership by acting as the Single Point of Contact for program needs.
• Advance the maturity of programs through simplification, automation, and integration.
• Deep understanding the technology and systems at a technical level; provide guidance, recommendation, and reporting on program direction and progress.
• Lead the development of org-level metrics to ensure the most impactful delivery goals are formulated to meet program goals.
• Coordinate working with each stakeholder team to ensure there is commitment to SMART goals that ladders into the org-level committed goal.
• Organize internal team’s technical development roadmap and drive execution, testing and release.
• Establish a cadence and mechanism to review goal statuses and progress towards committed SMART goals.
• Manage escalations or misalignment when there are risks to delivering committed services with high quality; manages tradeoff decisions with key stakeholders.
• Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers.
• Establish a cadence to review the overall performance of the stakeholder teams, the timeline, and progress to overall deliverables.
• Manage any associated Correction of Error (COE) and Lessons Learned documentation and drive follow-up actions that to solve for root cause with responsible owners.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Basic Qualifications

• Bachelor's degree in engineering, computer science or equivalent
• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

• 3+ years of working directly with engineering teams experience
• Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or related fields

USA, MA, N.Reading - 127,100.00 - 172,000.00 USD annually

USA, TN, Nashville - 120,800.00 - 163,400.00 USD annually

USA, TX, Austin - 127,100.00 - 172,000.00 USD annually

USA, WA, Seattle - 127,100.00 - 172,000.00 USD annually

Company - Amazon.com Services LLC

Job ID: A10588615