Technical Program Manager, Money-as-a-Service

Stripe; United States; Remote; USD 140,000 - 190,000; Full time

Job summary

Stripe seeks a Technical Program Manager to lead large-scale programs across engineering, product, and cross-functional teams including finance, legal and compliance. You will own the definition, strategy, planning and execution of complex initiatives that enable Stripe and its users.

The role demands 6+ years in software or technical program management, stellar analytical and communication skills, and a proven ability to deliver across multiple teams and time zones in a fast-paced fintech

Qualifications

• 6+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• Track record delivering program management across all phases of software development.
• Strong written and verbal communication with stakeholders and leaders.
• Ability to drive process improvements across multiple teams and functions.
• Experience leading large-scale efforts across time zones and disciplines.
• Users-first and customer-focused mindset.

Responsibilities

• Drive functional and technical delivery of key team and org-wide programs/initiatives.
• Partner with Engineering Managers, Product Managers and cross-functional partners to define scope and drive programs to conclusion.
• Develop and iterate on program management techniques, KPIs and success criteria.
• Improve communication and operation efficiency across teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data to drive strategic decisions at engineering leadership level.
• Create plans that build alignment across teams and manage ambiguity.

Skills

Program management

Cross-functional leadership

Stakeholder management

Analytical thinking

Excellent communication

Ambiguity handling

Strategic planning

Job description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Money as a Service (MaaS) oversees a diverse portfolio of Stripe's core products and platforms, and our vision is to become the financial operating system for platforms and marketplaces globally. These offerings facilitate the global movement and management of funds for users. The teams that fall under the MaaS umbrella are Connect, Money Management, and Crypto. Together, these teams work to ensure Stripe users have the robust financial infrastructure and tools they need to power their businesses on a global scale.

What you’ll do

As a TPM, you will play a key role leading complex programs across multiple engineering, product and cross-functional (finance, legal, compliance, risk, and other) teams spanning Stripe. You will be responsible for the successful definition, cross-functional strategy, planning and execution of large-scale technical programs that help to solve complex problems and empower Stripe and our users.

Responsibilities

• Drive functional and technical delivery of key team and org-wide programs/initiatives.
• Partner with Engineering Managers, Product Managers and other cross functional partners to define, scope, and drive large programs to conclusion.
• Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well defined success criteria.
• Make substantial improvements to how the teams you work with communicate and operate to significantly increase the productivity and efficiency of the teams.
• Define and produce high quality written proposals, communications and documentation.
• Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level.
• Create widely circulated plans, driving consistency, clarity and building alignment across teams.
• Help influence peers / leaders and build consensus while dealing with ambiguity.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of software engineering, systems engineering and/or technical program management experience.
• Excellent analytical skills; you digest complex information and make recommendations.
• You have a track record of providing program management during all phases of software development from kick-off to launch, demonstrating critical thinking, challenging the norms and thought leadership.
• You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams and senior leaders around the organization.
• You can drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals and best practices.
• Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones.
• Ability to understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution
• Users-first and customer-focused mindset

Preferred qualifications

• Experience in a global FinTech or banking organization