Technical Program Manager, GFCO Analytics

Unchain Data; United States; Hybrid; USD 148,835 - 175,100; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Job summary

Coinbase seeks a Technical Program Manager for the GFCO Analytics Engineering team to own the roadmap for data models, metrics, and dashboards powering Customer Experience and Compliance Operations. You will distill requests from 15+ cross-functional teams, prioritize by impact and regulatory need, and build automation and testing standards to deliver trusted, self-serve data products.

You will collaborate with CX Operations, Compliance, and Data/Platform Engineering to resolve dependencies,

Qualifications

• 7+ years in technical program management, incl. 3+ years in data engineering or analytics in regulated settings.
• Proven ability to own and prioritize multi-workstream roadmaps with regulatory considerations.
• Experience with modern data stack: Snowflake, Airflow, Looker/Superset, dbt, and data modeling.

Responsibilities

• Own CX Analytics Engineering roadmap and backlog across teams.
• Drive execution of data model builds, pipelines, dashboards, and reporting.
• Automate project management processes to reduce coordination overhead.
• Collaborate with CX Operations, Compliance, and Data/Platform teams on data models.
• Implement testing, monitoring, and data contracts to ensure data quality.
• Leverage AI-assisted workflows to speed insights without headcount growth.

Skills

Technical PM

Cross-functional collaboration

Data analytics mindset

Tools

Snowflake

Airflow

Looker/Superset

dbt

Job description

About Us

At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges."

The Role

As a Technical Program Manager on the GFCO Analytics Engineering team, you'll own the roadmap and execution for the data models, metrics, and dashboards that power Customer Experience and Compliance Operations at Coinbase. This team combines deep domain expertise in regulated operations with modern data engineering (Snowflake, Airflow, Superset/Looker, and AI tooling) to deliver trusted, self-serve data products that drive faster decisions and stronger customer outcomes. You'll distill requests from 15+ cross-functional teams, prioritize work based on impact and regulatory need, and create the operational leverage that lets analytics engineers focus on building rather than managing process.

Responsibilities

• Own the CX Analytics Engineering roadmap, distilling requests from Operations, Compliance, Risk, WFM, BizOps, and Product teams into a prioritized backlog scoped by impact, regulatory urgency, and team capacity
• Drive program execution across data model builds, pipeline development, dashboard delivery, and regulatory reporting workstreams, holding the team accountable to timelines and quality standards
• Build and automate project management processes, reducing operational overhead so analytics engineers spend more time building data products and less time on coordination
• Partner with CX Operations leadership, Compliance, and Data/Platform Engineering to resolve pipeline dependencies, align on shared data models, and ensure regulatory reporting accuracy
• Implement testing, monitoring, and documentation standards (data contracts, alerting, quality checks) that reduce ad-hoc firefighting and build stakeholder trust in CX data products
• Leverage AI-assisted workflows and tooling to compress speed-to-insight, automate reporting, and scale the team's impact without growing headcount linearly with business complexity

Requirements

• 7+ years of experience in technical program management, with at least 3 years supporting data engineering, analytics, or data platform teams in a regulated environment (fintech, financial services, or crypto)
• Proven track record owning and prioritizing a technical roadmap across multiple concurrent workstreams, balancing competing stakeholder needs with engineering capacity and regulatory requirements
• Fluency with modern data stack components (e.g., Snowflake, Airflow, Looker/Superset, dbt) and the ability to engage technically on data modeling, pipeline architecture, and data quality frameworks
• Demonstrated ability to create operational leverage through process automation, tooling improvements, and structured program management that frees engineering teams to focus on high-value delivery
• Experience driving alignment across 10+ cross-functional stakeholders (Operations, Compliance, Risk, Product, Engineering) where ownership is distributed and trade-offs must be actively managed
• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality

Compensation

Annual base salary range (excluding equity and bonus): $148,835 — $175,100 USD

Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).