Technical Program Manager, Extensibility Platform

Stripe; United States; Hybrid; USD 158,000 - 237,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, and vision

Wellness stipends

Job summary

Stripe is seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This newly created, high-impact role sits at the intersection of platform engineering, product management, and cross-organizational program ownership.

You will own one of the most strategically consequential programs in DEeP - driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects,

Qualifications

• 5+ years of technical program management experience leading cross-organizational programs.
• Strong product sense and ability to understand enterprise customer needs.
• Excellent communication with engineering, product, and executives.
• Proven ability to lead cross-functional teams and drive consensus.
• Track record of delivering programs in complex technical environments.
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning; resolve integration and ownership questions.
• Own the critical path to major launches; shape scope, descope decisions, and negotiate trade-offs across teams.
• Influence and shape product and engineering roadmaps with a program-level perspective.
• Support ProServ and Partnerships; surface requirements into the roadmap with the same rigor as product requirements.

Skills

Technical program management

Cross-functional leadership

Executive communication

Strategic planning

Education

Bachelor's degree

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies— from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies— from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About Our Organization

The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable - customers and product teams can adapt Stripe to their needs on a common platform.

Stripe Has Three Interconnected Extensibility Primitives

Scripts - Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).

Custom Objects - User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.

Workflows - A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.

What you’ll do

We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you will own one of the most strategically consequential programs in DEeP - driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.

• Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning - actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
• Own the critical path to major launches - proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
• Influence and shape product and engineering roadmaps - bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
• Support ProServ and Partnerships - Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers.

Qualifications

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
• Strong product sense and ability to understand enterprise customer needs
• Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
• Demonstrated ability to lead and align cross-functional teams - driving decisions, resolving conflict, and building consensus across organizations with competing priorities
• Proven track record of successful program delivery in complex technical environments
• Bachelor's degree or equivalent practical experience

Preferred Qualifications

• Background in product management or product operations
• Experience with developer platforms, API products, or payment systems

Hybrid work at Stripe

This role is available either in an office or a remote location (35+ miles or 56+ km from a Stripe office).

In-office expectations

Office-assigned Stripes spend at least 50% of the time in a given month in their local office or with users. This hits a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility about how to do this in a way that makes sense for individuals and their teams.

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $157,700 - $236,500. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

• equity, company bonus or sales commissions/bonuses;
• 401(k) plan;
• medical, dental, and vision benefits;
• wellness stipends.

We look forward to hearing from you.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.