Technical Program Manager, Databases

United States Digital Space LLC; San Francisco (CA, WA); Hybrid; USD 365,000 - 435,000; Full time

Job summary

United States Digital Space LLC is seeking a Technical Program Manager to drive strategy and execution for its critical database infrastructure, ensuring high availability across regions and clouds. You will coordinate diverse partners, manage vendor relationships, and lead cross-functional programs to delivery milestones.

The role emphasizes governance, documentation, and decision facilitation, with a focus on unifying databases, storage, and core infra programs for all services.

Qualifications

• Several years of experience in technical program management.
• Experience with database, storage, or core infrastructure programs.
• Experience managing external vendor or cloud provider relationships.

Responsibilities

• Own the roadmap and execution across three strategy pillars, turning architectural direction into sequenced, deliverable programs.
• Coordinate across a broad set of partners: database vendors, hyperscalers, internal platform teams, and infrastructure teams.
• Manage external vendor and hyperscaler relationships at the working level: commitments, escalations, and joint roadmaps.
• Drive dependencies, risks, and tradeoffs that come with operating databases as critical infrastructure for every service.
• Create program documentation including roadmaps, status reports, risk assessments, and communication plans.
• Facilitate technical decision-making by bringing together stakeholders and ensuring timely resolution of blocking issues.

Skills

Cross-functional program mgmt

Cloud infrastructure

Database infrastructure

Vendor management

Stakeholder communication

Strategic planning

Education

Bachelor’s degree or equivalent

Job description

About the company

the company’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

the company's databases underpin every service the company runs: Claude, our APIs, and the internal systems behind them. We're hiring a Technical Program Manager to drive the strategy and execution that takes this infrastructure to the next level of availability and scale. The mandate centers on three interlocking strategies:

• Cross-region: how our databases achieve resilience and locality across geographic regions

• Multi-cloud: how we run and operate databases across multiple hyperscalers

• Private, public, and hybrid cloud: how our database footprint spans owned, cloud, and mixed environments

Success in this role is a highly available, 24x7x365 database infrastructure that every the company service can depend on, across regions, clouds, and deployment models.

Responsibilities

• Own the roadmap and execution across all three strategy pillars, turning architectural direction into sequenced, deliverable programs

• Coordinate across an unusually broad set of partners: database vendors, hyperscalers, internal platform teams, and infrastructure teams

• Manage external vendor and hyperscaler relationships at the working level: commitments, escalations, and joint roadmaps

• Drive the dependencies, risks, and tradeoffs that come with operating databases as critical infrastructure for every service at the company

• Create program documentation including roadmaps, status reports, risk assessments, and communication plans

• Facilitate technical decision-making by bringing together stakeholders, driving consensus, and ensuring timely resolution of blocking issues

You may be a good fit if you

• Have several years of experience in technical program management, with a track record of successfully delivering complex, cross-functional programs

• Have experience with database, storage, or core infrastructure programs and can engage meaningfully with the engineers who design and operate them

• Have managed external vendor or cloud provider relationships at the working level, including commitments, escalations, and joint roadmaps

• Have experience with cross-region, multi-cloud, or hybrid cloud infrastructure (preferred but not required)

• Are highly organized and can manage multiple parallel workstreams effectively across distributed teams

• Thrive in unstructured environments with a knack for bringing order to chaos and creating clarity in ambiguous situations

• Have excellent written and verbal communication skills, with the ability to influence without authority

• Are passionate about the company's mission and interested in the challenges of operating AI infrastructure safely and reliably

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary:

$365,000 - $435,000 USD

LogisticsMinimum education:

Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:

A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience:

Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy:

Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship:

We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How we’re different

We believe that the highest-impact AI research will be big science. At the company we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to the company, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

the company is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about