Technical Program Manager, Data Certification

ConcertAI; Cambridge (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

ConcertAI seeks a data operations product manager to own intake, triage, and prioritization of data certification requests across Commercial Solutions and RWE/Clinical Solutions. You will ensure every ticket is documented with a data dictionary, a structure comparison, and release notes, all aligned with client delivery commitments and internal schedules.

This role requires strong SQL fluency, HIPAA awareness, and the discipline to manage high volumes of concurrent requests with cross‑functional

Qualifications

• Bachelor's degree required; technical or life sciences preferred.
• 5+ years in data operations, product management, or data governance in regulated environments.
• Proficient in SQL and able to identify dataset structure changes.
• Experience with Jira and Confluence in a collaborative setting.
• HIPAA familiarity and healthcare data handling knowledge.

Responsibilities

• Own intake, triage, and prioritization of data certification requests.
• Ensure tickets include a data dictionary, version comparison, and release notes.
• Escalate missing documentation to the correct product owner.
• Prioritize requests by urgency and client delivery dates.
• Maintain certification timelines and workload scheduling.
• Collaborate with Operations on production calendar and upcoming deliverables.
• Use SQL to validate no unapproved dataset changes.
• Manage certification workflows, templates, and Jira/Confluence docs.
• Communicate status and blockers across stakeholders.
• Drive process improvements to intake workflow over time.

Skills

SQL proficiency

HIPAA awareness

Cross-functional communication

Organized & detail-oriented

Education

Bachelor's degree

Tools

Jira

Confluence

Job description

ConcertAI is building the future of precision medicine. We use advanced artificial intelligence and real-world data to transform how healthcare and life sciences generate evidence, make decisions, and improve patient outcomes—starting in oncology and rapidly expanding across therapeutic areas. Our teams partner with the world’s leading pharmaceutical companies, providers, and research organizations to solve some of healthcare’s most complex challenges.

At the core of our innovation is Cara, our next-generation AI platform that unlocks powerful insights from complex clinical, imaging, and molecular data. Combined with our Precision Suite—which unifies real-world data, advanced analytics, and scalable evidence generation—these solutions are transforming how clinical development, regulatory, and commercialization decisions are made.

ConcertAI brings together a portfolio of purpose-built solutions, including TeraRecon, an industry leader in advanced imaging and AI-driven visualization, and CancerLinQ, the ASCO-originated oncology platform advancing care quality and large-scale discovery.

Joining ConcertAI means working alongside bold thinkers, builders, and healthcare experts on innovative, high-impact products that directly improve patient lives. You’ll be part of a fast-growing, mission-driven organization at the forefront of AI-enabled healthcare, with meaningful opportunities for growth and leadership.

Why your role is important

You will own the intake, triage, and prioritization of data certification requests across Commercial Solutions and RWE/Clinical Solutions. Sitting at the intersection of product, data operations, and data science, you will ensure every certification request is fully documented and production-ready before it enters the certification queue, and that certification work is sequenced against real client delivery commitments and internal production schedules. This role requires strong SQL fluency, HIPAA awareness, and the organizational discipline to manage a high volume of concurrent, cross-team requests with precision. This person will work directly with ConcertAI’s internal statisticians, and will be critical to workflow management, process improvement and documentation (including current, future SOPs).

What you'll do

• Serve as the single point of intake for all data certification requests submitted by Commercial Solutions and RWE/Clinical Solutions, ensuring every ticket is assigned and screened before entering the certification schedule
• Confirm each certification ticket includes a current, time-stamped data dictionary (flat file), a structure comparison against the last certified version, and release notes documenting the changes and underlying logic
• Identify and escalate to the correct product owner or product manager when required documentation is missing or incomplete
• Prioritize certification requests based on urgency, distinguishing between client-committed delivery dates and internal schema dependencies tied to downstream pipeline production schedules
• Maintain working knowledge of average certification timelines by dataset type to support realistic scheduling and stakeholder expectations
• Partner with Operations to stay current on the production calendar and upcoming client deliverables that depend on certified data
• Use SQL to independently validate that no unapproved structural changes exist between certified dataset versions
• Manage and maintain certification workflows, ticket templates, and documentation in Jira and Confluence
• Communicate certification status, blockers, and timelines clearly across Commercial Solutions, RWE/Clinical Solutions, and Operations stakeholders
• Identify and drive process improvements to the certification intake and prioritization workflow over time

What you'll bring

• Bachelor's degree required; technical, quantitative, or life sciences field preferred
• 5+ years of experience in data operations, technical product management, or data governance/QA, ideally in healthcare, life sciences, or a regulated data environment
• Proficient in SQL, with the ability to independently identify structural/schema changes between dataset versions
• Working knowledge of HIPAA and healthcare data handling requirements
• Experience with Jira and Confluence required
• Highly organized and detail-oriented, with proven ability to manage a high volume of concurrent requests across multiple teams
• Strong cross-functional communication skills; comfortable acting as the point of accountability between Commercial Solutions and RWE/Clinical Solutions
• Familiarity with data dictionaries, schema documentation, and release/change management practices
• Leveling based on experience and background

Learn More About ConcertAI

Our team at ConcertAI is dedicated to transforming healthcare decision-making through the application of RWE and AI to improve patient outcomes. We work in a fast-paced, dynamic, high-performing culture where diversity, collaboration, and innovation are valued. Join us on our quest to create a world free of disease. Learn more about ConcertAI at www.concertai.com , or follow us on LinkedIn. Serving 1,300 clinical sites globally, TeraRecon - a ConcertAI company - is a Best in KLAS solution provider for AI-empowered radiology, oncology, cardiology, neurology, and vascular surgery. In the future, the combination with ConcertAI could bring a single, advanced AI-augmented diagnosis and interpretation capability from clinical trials to patient care.

EEO & ADA Statement

ConcertAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are dedicated to providing reasonable accommodations throughout the application and hiring process, as well as during employment, in accordance with applicable federal, state, and local laws. Requests for accommodation will be handled confidentially and in accordance with applicable law.