Technical Program Manager (Data Center Operations)

Trilyon, Inc.; Bluffdale (UT); Presencial; USD 85.000 - 115.000; A tiempo parcial

Descripción de la vacante

Trilyon, Inc. is seeking a versatile Program Manager to lead a 6-month datacenter–focused project portfolio in Bluffdale, Utah.

You will maintain schedules, track dependencies, and ensure milestones are visible to engineering, operations, and vendors. Responsibilities include driving action items from standups, coordinating racks and asset tracking, and keeping runbooks and infrastructure diagrams up to date.

Formación

• Datacenter environment experience: 2–3+ years in production datacenter.
• Technical fluency to follow discussions about servers, storage, and networking.
• Project coordination experience managing schedules and high-volume ticket queues.
• Strong organizational skills with track record of closing commitments.
• Clear written status updates and collaboration with hardware teams and vendors.

Responsabilidades

• Maintain project schedules, track dependencies, and keep milestones visible to dependent teams.
• Track action items and open issues from standups and change reviews, driving them to closure.
• Coordinate work with datacenter teams and vendors: rack-and-stack scheduling, RMA and repair flows, and asset tracking.
• Run the status cadence — standups, written updates, and the risk and issue log.
• Keep Jira and Confluence current and maintain runbooks and infrastructure diagrams.

Conocimientos

Datacenter experience

Technical fluency

Project coordination

Organization & follow-through

Communication

Educación

Bachelor's or Master's in Engineering/Management/Data Science or related field

Herramientas

Jira

Confluence

Descripción del empleo

Duration

6 months with possible extension.

Responsibilities

• Maintain project schedules, track dependencies, and keep milestones visible to the teams that depend on them.
• Track action items and open issues out of standups and change reviews, and drive them to closure.
• Coordinate physical work with the datacenter operations team and vendors: rack-and-stack scheduling, RMA and repair flows, and asset tracking.
• Run the status cadence — standups, written updates, and the risk and issue log.
• Keep Jira and Confluence current, and maintain runbooks and infrastructure diagrams.

Skills

Required qualifications

• Datacenter environment experience. 2–3+ years working in or directly alongside a production datacenter. Familiar with racks and elevations, cabling, change windows, and physical access procedures.
• Technical fluency. Enough working knowledge of servers, storage, and networking to follow technical discussions, read a rack elevation, and scope work accurately. Comfort with general systems administration concepts.
• Project coordination. Experience running technical project schedules and managing a high-volume ticket queue, ideally in Jira.
• Organization and follow-through. A reliable system for tracking commitments across many parallel threads, and the persistence to close them out.
• Communication and interpersonal skills. Writes clear, specific status updates and works easily with hardware technicians, remote engineering teams, and vendors.

Nice to have

• Prior time on a datacenter DevOps, infrastructure, or systems administration team.
• Familiarity with enterprise storage systems and storage networking
• Familiarity with fleet validation and return-to-production workflows.

Education

• Bachelor's or Master's degree in Engineering, Management, Data Science, a related field, or equivalent practical experience.
• Minimum 2-3 years of experience in program management at data centers or similar operations.
• Experience supporting teams to deliver projects in a constantly evolving environment.
• Experience with process documentation, process mapping, and workflow improvements.
• Excellent problem-solving and advanced data analytics skills.