Technical Program Manager | Cloud Infrastructure & Migration

NinjaOne; Connecticut; Teletrabalho; USD 140 000 - 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Remote work flexibility

Hybrid option

Resumo da oferta

NinjaOne is seeking a Technical Program Manager to own multi-cloud programs, moving workloads across AWS, GCP and Azure, and to drive migrations from a single cloud to a robust, multi-cloud platform. You will lead a cross-functional team across Engineering, SRE, DevOps, Security, and Product to deliver complex initiatives from concept to delivery.

You will map dependencies, mitigate risks, define cutover strategies, and report with high-signal executive summaries.

Qualificações

• 8+ years in Technical Program Management at a SaaS company.
• Led multi-cloud or hybrid-cloud migrations or standing up multi-cloud environments.
• Experience coordinating across Engineering, SRE, DevOps, Security, and Product.

Responsabilidades

• Lead cloud migration and multi-cloud programs: own end-to-end delivery of programs standing up new cloud environments and migrating production workloads, including data, services, networking, identity, and observability.
• Outline program goals: define goals and deliverables for each initiative and build alignment and shared vision within the working group.
• Coordinate across teams: work with Development, QA, SRE, DevOps, Security, and Senior Leadership through weekly reviews and status checkpoints.
• Manage complexity and dependencies: build and maintain project plans, dependency charts, and a risk register.
• Measure and instrument: define baselines and metrics for migration progress, cost, latency, availability, and delivery.
• Manage risk and stakeholders: identify risks, implement mitigation, report to senior leadership, run audits and milestone reviews.
• Drive change management: anticipate and manage change through impact assessment and timely decisions.
• Influence and resolve conflict: build trust-based relationships and drive consensus.

Conhecimentos

Cloud management

SaaS experience

Stakeholder comms

Descrição da oferta de emprego

About the Role
As a Technical Program Manager (TPM) at NinjaOne, you will own the programs that take us from a single-cloud service on AWS to a multi-cloud platform. You will lead the work of standing up and operating production environments on GCP, Azure, and other major providers, and you will drive the migration of workloads across them. You will join a newly formed team and run complex, multi-threaded programs from concept to delivery across Engineering, SRE, DevOps, Security, and Product. You will map technical dependencies, mitigate risk, and keep stakeholders informed through high-signal reporting.Description
About the Role
As a Technical Program Manager (TPM) at NinjaOne, you will own the programs that take us from a single-cloud service on AWS to a multi-cloud platform. You will lead the work of standing up and operating production environments on GCP, Azure, and other major providers, and you will drive the migration of workloads across them. You will join a newly formed team and run complex, multi-threaded programs from concept to delivery across Engineering, SRE, DevOps, Security, and Product. You will map technical dependencies, mitigate risk, and keep stakeholders informed through high-signal reporting.
This role is for someone who has done it before. You have been accountable for standing up a multi-cloud environment or migrating production workloads off a single cloud.Location
We are flexible on remote work if you are located in the USA and reside in one of the following states: CA, CO, CT, FL, GA, *IL, KS, MA, MD, ME, NJ, NC, NY, OR, TN, TX, VA, OH, and WA. We have physical offices in Austin, TX and Tampa, FL if you prefer a hybrid option.

• Onsite interviews may be required for this role.

What You'll Be Doing

• Lead cloud migration and multi-cloud programs: Own end-to-end delivery of programs that stand up new cloud environments and migrate production workloads, including data, services, networking, identity, and observability. Define cutover strategies, rollback plans, and success criteria.
• Outline program goals: Define goals and deliverables for each initiative, and build alignment and shared vision within the working group. Partner with Engineering leaders to translate technical constraints into requirements or acceptable workarounds.
• Coordinate across teams: Work with Development, QA, SRE, DevOps, Security, and Senior Leadership through weekly reviews and status checkpoints. Understand the full product delivery cycle and where cloud changes touch it.
• Manage complexity and dependencies: Build and maintain project plans, dependency charts, and a risk register. Manage multiple concurrent workstreams without losing sight of the critical path. Report through Executive Summaries and Detailed Status updates.
• Measure and instrument: Define what "great" looks like for each program and make it measurable. Establish baselines (for example, migration progress, cost, latency, availability, and delivery metrics), instrument them, and use them to surface problems early rather than to narrate progress.
• Manage risk and stakeholders: Identify technical, resource, cost, and compliance risks early, own mitigation strategies, and report transparently to senior leadership. Run audits, checkpoints, and milestone reviews.
• Drive change management: Anticipate and manage change through impact assessment, communication, and timely decisions.
• Influence and resolve conflict: Build trust-based relationships across the organization, bring options to the table, and drive consensus so programs keep moving.
• Other duties as needed.

About You

• Cloud program experience (hard requirement): You have led, as the accountable TPM or program owner, at least one of the following in a production SaaS environment:
  • Standing up a multi-cloud or hybrid-cloud environment
  • Migrating a production workload from a single cloud to another cloud or to a multi-cloud architecture.
• 8+ years in Technical Program Management at a SaaS company, working within an Engineering team.