Technical Program Manager, Billing

Anthropic Limited; New York (NY); Hybrid; USD 290,000 - 365,000; Full time

Benefits offered by this job

Equity donation matching

Vacation and parental leave

Flexible working hours

Office in San Francisco

Job summary

Anthropic, headquartered in San Francisco, is seeking a Technical Program Manager to own cross-functional billing programs. You will collaborate with billing engineering, GTM systems, finance and treasury, product, and support to provide leadership a single, clear view of priorities, dependencies, and progress.

You will drive the promotions program end-to-end, ensure pricing, metering, invoicing, and reporting are ready for launches, and shepherd charge pipelines through steady change management.

Qualifications

• 6+ years of technical program management experience.
• Experience with metering, invoicing, and payment data flows is a plus.
• Ability to drive cross-functional programs end-to-end and align diverse teams.

Responsibilities

• Drive cross-team programs that build billing platform foundations from scoping to delivery.
• Standardize how new commercial work enters billing with clear ownership and dependencies.
• Own the promotions program end-to-end from proposal to reconciliation for self-serve and sales-led programs.
• Lead commercialization and launch readiness for billing with pricing, metering, invoicing, and reporting in place.
• Manage change processes for the charge pipeline and coordinate payments operations with finance and treasury.

Skills

Technical program management

Cross-functional collaboration

Education

Bachelor’s degree in a relevant field

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About The Role

Anthropic's billing surface is growing fast. New products, new regions, and new channels all need to be metered, priced, invoiced, and reconciled, and the work to make that happen crosses billing engineering, GTM systems, finance, and support teams. Today much of it runs on escalations rather than programs. We're hiring a Technical Program Manager to own the cross-functional programs in this space. You'll partner closely with billing engineering, GTM systems, finance and treasury, product, and support, and give leadership a single clear view of priorities, dependencies, and progress.

Responsibilities

• Drive the cross-team programs that build billing platform foundations, from scoping and tradeoff decisions through delivery
• Standardize how new commercial work enters billing: a framework driven intake, clear owners, and sequenced dependencies across billing teams and their stakeholders
• Own the promotions program end to end: one repeatable path from proposal to configuration to reconciliation, for both self-serve and sales-led programs
• Own commercialization and launch readiness for billing: no new product or SKU launches without pricing, metering, invoicing, and reporting in place
• Own the change process for the charge pipeline
• Run payments operations programs in partnership with finance and treasury, including currency and FX

You may be a good fit if you

• Have 6+ years of technical program management experience, with a track record of owning cross-functional programs end to end
• Can reason about metering, invoicing, and payment flows, and the data pipelines behind them
• Have run launch readiness programs where a new product needed its commercial and billing path in place before it shipped
• Can build trust with engineers, finance and treasury partners, GTM systems, product, and support teams, and translate between them
• Are comfortable driving outcomes across teams that don't report to you
• Would rather build a repeatable process than keep fixing the same problem by hand

Strong candidates may also have

• Experience with promotions or credit programs or enterprise billing platforms
• Familiarity with FX, treasury, month end close, or reconciliation
• Background in payments operations, billing platform, or quote-to-cash product management
• Familiarity with chargeback and refund operations

Annual Salary

$290,000—$365,000 USD

Logistics

• Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience
• Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience
• Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position
• Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
• Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

How We're Different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.

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