Technical Program Manager

National Grid Plc; Waltham (MA); Hybrid; USD 158,000 - 198,000; Full time

Job summary

National Grid plc is seeking a Technical Program Manager to join our Chief Data Office. This senior role combines technical breadth with programme leadership and stakeholder skills, with a hybrid working model open to candidates in our Waltham, MA or Brooklyn, NY offices.

The role focuses on clarifying complex technology, aligning sponsors and delivery teams, and coordinating dependencies across federated environments to drive sustained delivery and clear accountability.

Qualifications

• Experience leading complex technology programmes, products or cross‑functional initiatives in a large enterprise.
• Broad technical understanding across enterprise applications, cloud, platforms, data, integration and security.
• Strong programme leadership turning ambiguity into structured plans, decisions and accountable actions.
• Excellent stakeholder management and communication, ability to engage senior leaders and challenge constructively.
• Cost, risk, security, resilience, and long‑term sustainability awareness.

Responsibilities

• Define problems and outcomes with sponsors and delivery teams.
• Identify dependencies, gaps, risks, and ambiguity across programmes and platforms.
• Facilitate effective technical and delivery discussions with clear ownership.
• Challenge proposals for feasibility, alignment, security and operability.
• Track progress and escalate where ownership or direction is unclear.
• Support cross‑cutting data, integration and technology priorities and connect teams.

Skills

Programme leadership

Stakeholder management

Technical breadth

Communication skills

Decision making

Education

Relevant degree or equivalent experience

Job description

About us

Every day, we deliver safe and secure energy to homes, communities, and businesses, connecting people to the energy they need for their lives. Our expertise and track record position us uniquely to shape the sustainable future of our industry as the pace of change accelerates. To succeed, we must anticipate customer needs, reduce energy delivery costs, and pioneer flexible energy systems. This requires delivering on our promises and seeking opportunities for growth.

In IT and Digital, we collaborate closely with the diverse energy businesses within the National Grid group, revolutionizing operations through technology. Embracing modern methodologies and digital mindsets, we drive efficiency and bring new capabilities to internal and external customers as we lead the charge toward a carbon-free future.

Our work is critical, as National Grid powers millions of homes and businesses across the UK and US, and the technology we employ is vital to this task. The successful applicant for this position will play a crucial role in our mission, supported by our multicultural, customer‑centric global team, with opportunities for professional development.

National Grid is hiring a Technical Program Manager. This role operates under a hybrid working model and is open to candidates based in either our Waltham, MA or Brooklyn, NY office locations. Hybrid work expectations are subject to business needs and company policy.

Job Purpose

We are seeking a Technical Program Manager to join our Chief Data Office team. This is a senior role for someone who combines technical breadth with strong programme leadership and stakeholder skills. The successful candidate will turn complex, cross‑cutting technology challenges into clear decisions, coordinated action and sustained delivery.

This role has several core elements:

1. Clarify complex technology and delivery challenges, identify what is needed and translate ambiguity into a practical path forward
2. Bring together the right stakeholders and specialists to resolve issues, make timely decisions and establish clear ownership
3. Coordinate dependencies and delivery across a federated environment, where accountability and expertise sit across multiple teams

Key Accountabilities

The initial focus will include data and integration challenges, but the role may support other complex technology priorities as needs evolve.

The ideal candidate will be technically credible, comfortable across organisational boundaries and able to move between technical detail, stakeholder alignment and delivery leadership.

• Work with sponsors and delivery teams to define problems and outcomes, understand the relevant landscape, and identify the decisions, dependencies and risks that must be addressed
• Identify dependencies, gaps, risks and points of ambiguity across programmes, products, platforms and business areas
• Facilitate effective technical and delivery discussions, ensuring that competing perspectives are surfaced, decisions are explicit and actions have clear owners
• Challenge proposals constructively, testing feasibility, alignment, security, resilience, operability and long‑term supportability
• Track dependencies, decisions, risks and actions, intervening where progress stalls and escalating where ownership or direction remains unclear
• Support data, integration and other cross‑cutting technology priorities, connecting programmes, platforms and delivery teams where coordination is needed
• Establish lightweight working practices where needed, avoiding unnecessary layers of governance
• Promote reuse, consistency and learning across initiatives by connecting teams facing similar challenges and sharing practical lessons

Qualifications

You will be a practical technical leader who can quickly understand unfamiliar problems, engage credibly with specialists and create progress where accountability is distributed. You will be comfortable influencing without formal authority and know when to challenge, convene expertise or drive a decision

You will have:

• Experience leading complex technology programmes, products or cross‑functional initiatives in a large enterprise or federated organisation
• Broad technical understanding across areas such as enterprise applications, cloud, platforms, data, integration, architecture, software delivery, security or operations, with the credibility to engage architects and engineers
• Strong programme leadership, with experience turning ambiguity into structured plans, decisions, dependencies and accountable actions, and delivering through influence rather than formal authority
• Excellent stakeholder management, facilitation and communication skills, including the confidence to work with senior leaders, challenge constructively and explain complexity clearly
• Sound commercial and operational judgement, with an appreciation of cost, risk, security, resilience, supportability and long‑term sustainability
• Experience of enterprise data or integration challenges is desirable, but deep integration architecture specialism is not required
• Experience in an asset‑heavy or regulated industry such as utilities, energy, infrastructure or manufacturing is preferred; a relevant degree or equivalent industry experience is expected

#LI-RK1 #LI-HYBRID

Salary

Waltham: $158k- $185k a year

Brooklyn: $169k- $198k a year

Visa sponsorship

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

Assessment

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

Career path

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

Equal Employment Opportunity

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.