Technical Program Manager

Spotify Los Angeles; Town of Boston (NY); Hybrid; USD 144,000 - 180,000; Full time

Benefits offered by this job

Flexible work location

Equity

Health insurance

Six months parental leave

401(k) retirement plan

Monthly meal allowance

23 paid days off

Paid flexible holidays

Paid sick leave

Job summary

Spotify is seeking a Technical Program Manager to lead end-to-end ML and personalization initiatives, coordinating engineering, data science, product, and design across global teams. You will own roadmaps, manage risks, and drive production-ready pipelines that affect hundreds of millions of listeners.

You will partner with leaders to balance capacity, trade-offs, and timelines, while building clear metrics and dashboards for leadership visibility.

Qualifications

• 8+ years of experience in technical program management in ML/AI/data platforms.
• Proven track record delivering multi-team programs from planning through production.
• Understanding of ML workflows such as training, experimentation, data pipelines, and production inference.
• Strong relationships with engineering and product leaders in distributed organizations.
• Clear communication translating technical work for engineers and executives.
• Comfortable navigating ambiguity and creating clarity across priorities.

Responsibilities

• Lead end-to-end programs for large-scale ML and personalization initiatives across cross-functional teams.
• Drive delivery of recommendation systems and personalization models used globally.
• Own program roadmaps, milestones, dependencies, and risk plans.
• Orchestrate ML development workflows including training pipelines, experimentation, data infrastructure, and deployment.
• Partner with engineering leaders on capacity planning and trade-offs.
• Drive alignment across ML engineering, data science, product, platform, and UX teams.
• Set up program metrics, reporting rhythms, and leadership dashboards.

Skills

Technical program management

ML/AI

Cross-functional collaboration

Communication

Ambiguity navigation

Job description

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we're behind some of Spotify's most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them.

We're looking for a Technical Program Manager to help bring some of our most meaningful machine learning and personalisation work to life. You'll lead cross-functional programs that shape how hundreds of millions of listeners discover music, podcasts, and audiobooks. You'll be the connective tissue between teams who turn billions of daily listening signals into recommendations that feel personal to every listener.

What You'll Do

Lead end-to-end program management for large-scale ML and personalization initiatives, bringing together engineering, data science, product, and design.

Drive the delivery of recommendation systems and personalization models used by listeners around the world, with clear accountability for outcomes.

Own program roadmaps, milestones, dependency maps, and risk plans, identifying risks early and working with teams to resolve them before they become blockers.

Orchestrate ML development workflows, including model training pipelines, experimentation, data infrastructure, and production deployment.

Partner with engineering leaders on capacity planning, resourcing, and technical trade-off decisions.

Drive alignment across ML engineering, data science, product, platform, and UX teams so everyone is working toward the same goals.

Set up program metrics, reporting rhythms, and dashboards that give leadership clear visibility into progress, risks, and decisions.

Keep leadership well-informed with no surprises through clear, data-informed communication, and help improve how teams work across the ML lifecycle.

Who You Are

You have 8+ years of experience in technical program management, including meaningful time on ML, AI, data platforms, or similarly complex technical work.

You have a track record of delivering multi-team technical programs from early planning through production launch, and you hold yourself accountable for results.

You understand ML development workflows such as model training, experimentation, feature engineering, data pipelines, and production inference. You don't need to be an ML engineer yourself.

You build trusted relationships with engineering and product leaders, especially in distributed, cross-functional organizations.

You communicate clearly and can turn technical work into stories that make sense to everyone from engineers to executives.

You're comfortable with ambiguity and create clarity that helps teams with different priorities and timelines find a shared path forward.

You lead through influence rather than authority, and you care about the people and teams you work with.

You enjoy helping others grow and bring curiosity and openness to how programs can run better.

Where You'll Be

• We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
• This team operates within the US Eastern timezone for collaboration

Learn about life at Spotify

The United States base range for this position is $143,659-$179,574USD, plus equity. The benefits available for this position include health insurance, six-month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, paid flexible holidays, and paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.

Extensive learning opportunities, through our dedicated team, GreenHouse.

Flexible share incentives letting you choose how you share in our success.

Global parental leave, six months off - for all new parents.

All The Feels, our employee assistance program and self-care hub.

Flexible public holidays, swap days off according to your values and beliefs.