Technical Program Manager

Federato; San Francisco (CA); On-site; USD 175,000 - 200,000; Full time

Benefits offered by this job

Stock options

Benefits

Additional perks

Job summary

Federato is transforming the insurance space with an AI-native platform. We are growing fast globally and offer stock options, comprehensive benefits, and a culture that values fast, principled problem solving.

This role leads aligned program teams delivering successful customer implementations on time and with high quality. You will own project plans, track KPIs, drive cross-functional execution, and partner with multiple teams through design, development, testing, and post-implementation

Qualifications

• 6+ years of technical product/program management experience.
• Experience owning SaaS implementation or delivery for B2B customers.
• Knowledge of user needs, gathering requirements, and scope definition.
• Exceptional project management skills with SaaS implementations.

Responsibilities

• Lead aligned program teams to deliver customer implementations on time with quality.
• Develop and own project plans, communicating status, issues, and risks to stakeholders.
• Define and track metrics and KPIs, driving cross-functional execution of deliverables.
• Drive technical analysis, design, development, testing, implementation, and post-implementation phases.
• Improve processes across teams, reducing manual efforts through automation.
• Proactively identify and communicate product improvements to engineering leaders.

Skills

Technical PM

SaaS delivery

Cross-functional collaboration

Analytical thinking

Communication & processes

Education

B.S. in Computer Science or related tech

Job description

There's nothing more exciting than transforming an industry that's been stagnant for decades.

Federato is an AI-native platform that’s bringing agentic AI to the full policy lifecycle. We’re aggressively transforming how insurance work gets done, and the world is paying attention: we've raised $180 million, including a $100 million Series D from Goldman Sachs. We have powerful product-market fit, and we're growing fast globally.

You'll get to work on complex problems with one of the most advanced AI teams you'll find anywhere. If you're the person we need, you know that AI bolted onto legacy systems is too weak to matter. That's why we built our platform to be AI-native from day one. That's why you can do here what you can never do at a legacy software company. move fast and prove it, not theorize it. We think from first principles. You’ll work on problems that matter, building software that fundamentally changes how insurance operates.

What You'll Be Doing

• Lead aligned program teams to efficiently deliver successful customer implementations on time with quality
• Develop and own and leverage project plans to effectively and proactively communicate program status, issues, and risks to stakeholders
• Define and track key metrics and key quality and performance indicators and drive cross functional execution of program deliverables
• Partner with cross functional teams to drive technical analysis, design, development, testing, implementation, and post implementation phases testing, implementation, and post implementation phases
• Drive internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation
• Proactively identify and communicate product improvements to product engineering leaders and stakeholders

Who We Hope You Are

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 6+ years of technical product/program management experience
• Experience owning SaaS implementation or delivery
• Knowledge and extensive discovery experience of user needs, gathering requirements, and defining scope.
• Exceptional project management skills, while leading SaaS implementation projects with B2B customers
• Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership
• Communication experience and previous successes in defining processes
• Organizational coordination experience and experience establishing work relationships across multi-disciplinary teams and multiple partners
• Analytical and problem-solving experience with complex systems and processes

$175,000 - $200,000 a year

Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks.

Here at Federato, your capabilities are important, but culture fit is essential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you!

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at [e-mail]