Technical Program Manager

Wipro Technologies; San Diego (CA); On-site; USD 60,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Paid time off (PTO)

Inclusive workplace

Job summary

Wipro Limited is seeking a detail-oriented Technical Program Manager (TPM) – QA Tester in San Jose, CA. You will support dogfood testing programs by driving issue consolidation, coordinating across Engineering, Product, QA, and Program teams, and delivering executive‑level status reports.

You will analyze defects, track issues, and ensure timely resolution while maintaining program milestones and data‑driven QA improvements. Strong communication and data analysis skills are essential for success.

Qualifications

• Experience coordinating cross-functional initiatives and stakeholder communication.
• Strong organizational and execution skills with multiple priorities management.
• Ability to identify risks, drive action items, and deliver on timelines.

Responsibilities

• Consolidate and analyze dogfood bug reports, user feedback, and defects into actionable themes.
• Coordinate across Engineering, Product, QA, and Program teams to drive issue resolution.
• Create recurring scorecards, dashboards, and executive-ready status reports; present trends to leadership.
• Maintain program metrics, tracking systems, spreadsheets, and dashboards; perform data cleaning and reporting using Google Sheets.
• Prepare test evidence and review documents; log and update defect statuses in the test management tool.

Skills

Cross-functional coordination

Stakeholder management

Data analysis

Google Sheets

Bug tracking

Communication

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future‑ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever‑changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Position Summary

We are seeking a detail‑oriented Technical Program Manager (TPM) – QA Tester to support dogfood testing programs by driving issue consolidation, cross‑functional coordination, reporting, and program execution. This role combines hands‑on QA analysis with TPM responsibilities, ensuring user feedback and bug reports are effectively tracked, prioritized, communicated, and actioned across engineering and program teams.

Location: San Jose (US)

Key Responsibilities

1. Issue Consolidation & Quality Validation

• Review incoming dogfood bug reports, defects, and user feedback.
• Analyze, categorize, and consolidate duplicate or related issues into actionable themes.
• Validate reported issues and work with stakeholders to improve issue quality and clarity.
• Track issue lifecycle and ensure timely follow‑up with engineering teams.

2. Technical Program Management

• Coordinate across Engineering, Product, QA, and Program teams to drive issue resolution.
• Facilitate status reviews, issue triage discussions, and stakeholder sync meetings.
• Identify program risks, blockers, and dependencies, and elevate when necessary.
• Maintain execution plans, action item tracking, and program milestones.
• Ensure alignment between program goals, user feedback, and engineering priorities.

3. Reporting, Metrics & Communication

• Create recurring scorecards, dashboards, and executive‑ready status reports.
• Translate technical findings into concise, actionable summaries for leadership.
• Present issue trends, quality metrics, and program status to stakeholders.
• Drive data‑backed recommendations to improve product quality and user experience.

4. Data Management & Analysis

• Maintain program metrics, tracking systems, spreadsheets, and dashboards.
• Perform data cleaning, analysis, and reporting using Google Sheets.
• Build and maintain formulas, pivot tables, charts, and tracking mechanisms.
• Monitor trends and identify patterns across large volumes of user feedback and bug reports.

Required Skills & Experience

Program Management

• Experience managing cross‑functional initiatives, project tracking, and stakeholder communication.
• Strong organizational and execution skills with the ability to manage multiple priorities.
• Ability to identify risks, drive action items, and deliver against timelines.

QA & Issue Management

• Experience working with bug tracking systems and issue triage processes.
• Ability to analyze defects, identify trends, and drive quality improvements.
• Familiarity with software development and testing lifecycles.

Data Analysis

• Strong proficiency in Google Sheets including:
• Formulas and functions
• Data cleaning and manipulation
• Filtering and sorting
• Pivot tables
• Reporting and chart creation

Communication

• Excellent written and verbal communication skills.
• Ability to summarize complex technical feedback into concise executive‑level updates.
• Strong stakeholder management and collaboration abilities.

Areas of responsibility

Requirement Analysis and Documentation-Create technical requirement documents basis the inputs received from clients through discussions and demos.

Creation of test cases-Create test cases basis the functional requirements ensuring test coverage across multiple modules.

Test Data and Environment Setup-Create data validation scenarios and set up test environment in collaboration with the client stakeholder.

Test Execution and Result Analysis -"Execute functional and regression testing to identify defects and document the result of the test cases.

Prepare test evidence and test review documents.

Log and update the defect status in the test management tool."

Mandatory Skills: Product Testing.Experience: 3-5 Years.The expected compensation for this role ranges from $60,000 to $140,000 .Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Applicants are advised that employment in some roles may be conditioned on successful completion of a post-offer drug screening, subject to applicable state law.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.