Technical Program Manager

SupportFinity™; Fremont (CA); On-site; USD 170,000 - 185,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid time off

Job summary

SupportFinity™ is seeking a seasoned Technical Program Manager in Santa Clara, CA. You will drive product development across hardware and software while ensuring quality and customer satisfaction throughout the product lifecycle.

Ideal candidates should possess significant program management experience, especially in scientific products, along with skills in agile processes and strong communication abilities. A competitive salary range of $170,000 – $185,000 is offered, along with comprehensive benefits.

Qualifications

• 8+ years of Program/Project Management experience.
• 3+ years in scientific or medical instrumentation.
• Proficiency in high-level project management tools.

Responsibilities

• Drive engineering planning processes.
• Collaborate with engineering managers and technical leads.
• Scope projects and define milestones.

Skills

Project Management

Interdepartmental Collaboration

Cloud Software

Education

B.S. degree in Physics, Engineering

M.S. preferred

Tools

Project Management Tools

Agile

Job description

Title

Technical Program Manager

Location

Santa Clara, CA

Job Term

Full-Time

Overview

We are seeking a seasoned Technical Program Manager to join our engineering organization in Santa Clara, CA. In this role, you will drive the development of products spanning hardware, software, and integrated systems, ensuring quality and customer satisfaction throughout the lifecycle. As a key member of our engineering group, you will collaborate closely with Engineering and Marketing teams to plan, manage schedules, and mitigate project risks effectively.

Primary Responsibilities

• Drive systems/hardware/software engineering planning processes on a yearly/quarterly basis.
• Collaborate with engineering managers and technical leads to manage programs/projects at various lifecycle stages.
• Scope projects, allocate resources, define milestones, and manage commitments.
• Lead delivery of complex hardware, firmware, and software products against program schedules, communicating technical risks and their impact.
• Collaborate with supply chain to mitigate risks associated with long lead components.
• Manage deliverables from consultants and external vendors during design, development, testing, validation, and sustaining phases of the product lifecycle.
• Lead cross‑functional teams, facilitate scrums, and resolve obstacles as they arise.
• Identify opportunities for process improvements and drive initiatives.
• Report project progress to managers and executives, ensuring transparency and accountability.
• Identify and mitigate risks to ensure the highest possible quality releases.
• Coordinate successful releases of cloud software and/or hand‑off to manufacturing in collaboration with product and operations teams.

Required Skills and Qualifications

• B.S. degree in Physics, Engineering, or other related technical field; M.S. preferred.
• 8+ years of Program/Project Management experience with emphasis on vertically integrated products across hardware, firmware, and cloud software.
• 3+ years of industry experience in program/project management for scientific, analytical, or medical instrumentation products.
• Proficiency in high‑level project management and communication tools (e.g., Gantt charts, dashboards).
• Experience with interdepartmental interactions including Marketing, Engineering, and Operations.
• Experience in New Product Introduction (NPI) of hardware/software products and manufacturing hand‑off processes.
• Experience managing supplier relationships throughout the product development lifecycle.
• Demonstrated proficiency and interest in coordinating hardware build schedules (EVT, DVT, PVT) with agile development processes across data analytics and subscription cloud software.
• Familiarity with Agile principles and their application to product development.
• Advanced oral and written communication skills.
• Experience with developing and validating manufacturing processes (a plus). PMP/Agile certification is a plus.
• An in‑depth understanding of instrumentation/spectrometry/gas sensing technologies is a plus.

Salary & Benefits

The base salary range for this full‑time position is $170,000 – $185,000 USD. Salary will be determined based on location, experience, qualification, skills, knowledge, level, and pay of employees in similar positions.

We offer a comprehensive benefit package including: medical, dental, and vision insurance; flexible spending account (FSA) and health savings account (HSA) plans; life, short‑term disability, and long‑term disability insurance; paid time off and paid holidays; employee referral program; 401(k); social events (summer picnic, holiday party, team lunches, etc.); on‑site health & wellness programs (fitness challenges, outdoor bootcamp, flu shots, etc.).

About Picarro

We are the world’s leader in timely, trusted, and actionable data using enhanced optical spectroscopy. Our solutions are used in a wide variety of applications, including natural gas leak detection, ethylene oxide emissions monitoring, semiconductor fabrication, pharmaceutical, petrochemical, atmospheric science, air quality, greenhouse gas measurements, food safety, hydrology, ecology, and more. Our software and hardware are designed and manufactured in Santa Clara, California and are used in over 90 countries worldwide based on over 65 patents related to cavity ring‑down spectroscopy (CRDS) technology and are unparalleled in their precision, ease of use, and reliability.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, gender identity, sexual orientation, or disability. Posted positions are not open to third‑party recruiters/agencies and unsolicited résumé submissions will be considered free referrals. If you are an individual with a disability and require reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Picarro, Inc. at [e-mail] for assistance.