Technical Product Owner

EZCORP, Inc.; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

EZCORP, founded in Austin in 1989, seeks a Technical Product Owner to translate business strategy into technical execution with AI-augmented delivery. You will shape features using Gherkin-based stories and collaborate with product managers and engineering to accelerate delivery.

In this role, you’ll coach teams on AI-enabled practices, ensure acceptance criteria are met, and help define validation rules while driving stakeholder alignment across the US market.

Qualifications

• 2-4 years of business analyst or product analyst experience.
• Strong analytical and communication skills.
• Working knowledge of Given-When-Then (Gherkin) story writing and agile delivery practices.
• Bachelor’s degree or equivalent experience.

Responsibilities

• Translate business product strategy into technical execution with user stories.
• Write Given-When-Then scenarios independently for features.
• Define acceptance criteria and validation rules.
• Collaborate with stakeholders and engineering teams daily.
• Mentor associates and contribute to practice communities.

Skills

Gherkin story writing

Analytical skills

Communication skills

Agile delivery practices

Education

Bachelor’s degree or equivalent experience

CSPO or equivalent agile certification

Tools

Jira

Confluence

Azure DevOps

GitHub Copilot

Claude AI tools

Job description

AtEZCORPwe are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.

Join us now for an opportunity to be a part of a team that wants to provide access to short-term cash for every person - everywhere!

The Company:

Founded in Austin in 1989, EZCORP has grown into a leading provider of pawn loans in the United States, Mexico and Latin America. We are dedicated to satisfying the short-term cash needs of consumers who are both cash and credit constrained and providing an industry-leading customer experience.

What's in it for you:

Ground Floor opportunity with EZCORP, a company with a start-up, purpose-driven mentality where innovative and agile problem solving are part of our DNA along with competitive compensation and benefits.

Address:

Guatemala

The Technical Product Owner partners with technical product managers and engineering teams to translate business product strategy into technical execution. Writes user stories independently using Given-When-Then (Gherkin) format and applies AI tools systematically to accelerate delivery. Coaches teammates on effective AI-augmented practices.

ESSENTIAL DUTIES & RESPONSIBILITIES:

AI-Augmented Delivery

• Demonstrate active AI fluency - use AI assistants (GitHub Copilot, Claude, or equivalent) as a daily co-engineer for code generation, test creation, documentation, and learning.
• Apply AI tools systematically to accelerate engineering work - code generation, automated test creation, refactoring, and code review.
• Use AI to accelerate research, requirements analysis, and stakeholder communication.
• Coach teammates on effective AI-augmented practices and contribute to team conventions for AI use.
• Validate AI-generated outputs before accepting them into deliverables.

Requirements & Story Writing

• Partner with technical product managers and business stakeholders on requirements gathering and analysis.
• Write user stories independently using Given-When-Then (Gherkin) format with clear behavioral context (Given = initial state/preconditions, When = actions/triggers, Then = expected outcomes).
• Define acceptance criteria covering happy paths, common edge cases, and error conditions.
• Document dependencies, integration points, and validation rules clearly for development teams.
• Support user research and product validation activities.
• Track product metrics and support data-driven product decisions.

Stakeholder Engagement

• Participate in and contribute to requirements discovery sessions with business stakeholders.
• Communicate sprint progress, story status, and delivery risks to relevant stakeholders.
• Support sprint reviews by demonstrating completed work and gathering stakeholder feedback.
• Build effective working relationships across business and engineering teams.

Mentorship & Growth

• Provide guidance to Associate TPOs on GWT story writing, requirements best practices, and agile delivery.
• Participate actively in communities of practice for product owners.
• Contribute to team templates, standards, and shared documentation.
• Seek coaching from Senior TPOs to develop toward the next level of practice.

EDUCATION & EXPERIENCE:

Required

• 2-4 years of business analyst or product analyst experience.
• Strong analytical and communication skills.
• Working knowledge of Given-When-Then (Gherkin) story writing and agile delivery practices.
• Bachelor’s degree or equivalent experience.

Preferred

• Working proficiency with Jira, Confluence, or Azure DevOps.
• Experience with BDD tools (Cucumber, SpecFlow, or Behave).
• Familiarity with AI-assisted development tools (GitHub Copilot, Claude, or equivalent).
• CSPO or equivalent agile certification.

EZCORP is an Equal Opportunity Employer