Technical Product Owner

RAZR Marketing, Inc.; Minnetonka (MN); On-site; USD 90,000 - 130,000; Full time

Job summary

RAZR Marketing, Inc. seeks a Technical Product Owner to protect the product vision and translate business needs into actionable technical requirements within our SaaS platform.

You will be the primary internal contact for the product, ensuring value-driven prioritization and coordination with stakeholders. You will collaborate with product managers, operations, and development to refine requirements and guide multiple scrum teams toward delivering outstanding user experiences while maintaining

Qualifications

• 5+ years of experience as a Product Owner, Business Analyst, or Technical Project Manager in software development environments.
• Experience with Agile (Scrum/Kanban) teams and close collaboration with engineering teams.

Responsibilities

• Gather and determine requirements with internal stakeholders and clients.
• Write user stories that guide the development team on new features and products.
• Own the backlog and work with scrum teams to deliver enhancements.
• Assess product needs with product managers, operations, and development to propose solutions.
• Guide one or more agile teams, refining requirements while coordinating 30% in team and 70% ahead of it.
• Contribute to discussions on balancing cost/schedule with client benefit.
• Be a heavy contributor to execution against an aggressive roadmap.

Skills

APIs REST/SOAP

OAuth/JWT

Data integration

Microservices

SQL databases

Kafka

Education

Bachelor's degree in a related field

Tools

SaaS platforms

Job description

LOCATION: Minnetonka, MN -candidates must be in the Twin Cities and willbe requiredto be in-office.

A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team livesoutour values every day.These values have made RAZR what it is for years, and today, they are more important than ever. They keep us connected. They make us a team. They allow us to thrive.

The RAZR Core Values You Live

Be Intentional

• Youtake actionand pursue the ultimate best outcome for RAZR and our clients
• You dig in and understand the details of how the business works
• Yourunstowards and youdon’trun away
• You understand that “whatever it takes” is just that
• You have a plan and you execute it even when youdon’tfeel like it

Embrace the Attitude of How

• You understand that problems are simply opportunities to solve them
• You view commitments as promises to be kept...regardless
• You can’tstand not knowing, you have an unquenchable thirst to understand why
• You are an active participant, never a spectator
• You are focused on outcomes and not the time it takes to achieve them

Enjoy the Ride

• You are grateful for both life’s challenges and opportunities
• You passionately pursue excellence in everything you do
• You laugh often anddon’ttake yourself too seriously
• You love change and living in the gray is energizing to you
• Youcan'twait to get out of bed in the morning & get on with your day

Overview

The Technical Product Owner supports the activities of Product and Development as the subject matter expert and Business Analyst for software solutions that run on RAZR’s SaaS platform. This individual maintains and protects the product vision, champions the product and acts as theprimary internalpoint of contact for the product, ensures that work is always executed in an order that delivers maximum value to the business, and translates business needs into actionable, technical requirements.

Responsibilities

• Works with internal stakeholders and clients todeterminerequirements.
• Writes user stories that provide clear direction for the development team on new features and products.
• Owns the scrum team enhancement backlog, works with development scrum teams to deliver new features and products.
• Work directly with product managers, operations, and development to assess product needs and recommendappropriate solutionsto proactively address issues.
• Guide one or more agile scrum teams responsible while working 30% within the scrum team and 70% ahead of the scrum team to refine requirements.
• Contributing to discussions regarding effectively managing trade-offs between cost / schedule versus business/client benefit
• This person is a heavy contributor to execution against an aggressive but achievable roadmap plan
• Contribute to vision and purpose for the product by working closely with Product Manager
• Work closely with internal teams tomaintaina detailed knowledge of current and future customer projects to create necessary product requirements for products and solutions
• Collaborate with designers and developers to build outstanding user experiences
• Document and manage user stories and expected outcomes based on constituent input from various stakeholders
• Continually set business value and prioritization for new and existing issues documented by customers, end users, and QA

Qualifications

• Hungry to learn and succeed
• Preferred: Background in Patient Engagement/Loyalty Marketing/Banking Rewards/etc. solutions
• Strong understanding ofAPIs (REST, SOAP), including authentication (OAuth, JWT) and security best practices.
• Experience withdata exchanges, ETL processes, and system integrations, including third-party APIs and enterprise services.
• Knowledge ofmicroservicesarchitectureand experience defining API contracts between services.
• Familiarity withmodern web application frameworks, such as:
• Understanding ofdata modeling, databases (SQL), and messaging systems (Kafka,MQ’s,etc.).
• Flexibility and adaptability with complexity and change
• Excellent organizational,analyticaland complex problem-solving skills
• Strong communicationskills
• Ability to communicate and interact (verbal and non-verbal) effectively with non-technical users and stakeholders
• Ability to work and collaborate well with cross-functional teams
• Passion for Development best practices and SDLC processes
• Able to manage and set expectations with internal stakeholders
• Proficient in Microsoft application

Education & Experience

• 5+ years of experienceas a Product Owner, Business Analyst,or Technical ProjectManager in software development environments.
• Experience working in Agile (Scrum/Kanban) environments, collaborating closely with engineering teams.

About Us

RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, and wecountsome of the world’s most recognized brands among our clients. Working across a spectrum of industries including healthcare, medical technology, financial services, and retail, we help our clientsacquire,retain, and grow consumers byleveragingour proprietary technology platform Fibonacci™.The RAZR approach is rooted in behavioral science and combines strategy, with visual design to create sustainable behavior change within consumer audiences.

With our Clients, Colleagues, and in ourCommunitieswe live our Mission - Be Relevant – “Make a meaningful difference in the lives of others”. At the foundation of ourCultureyou’llfind the Core Values of “Be Intentional”,“Embrace the Attitude of How”,and “Enjoy the Ride”, thisis a mindset and a commitment to how we show up every day.The RAZR team isdrivenand we pursue the ultimate best outcome for our key constituents.There are no jobs here, just opportunities to serve and make a material impact in the world.

We are an Equal OpportunityEmployerand our employees are individuals with unique strengths,experiencesand backgrounds, who share a passion for improving people's lives.