Technical Product Owner

NLB Services; Minneapolis (MN); On-site; USD 90,000 - 120,000; Full time

Job summary

NLB Services in Minneapolis is seeking a Scrum Master/TP0 to drive agile practices, coordinate sprints, backlogs, and stakeholder communications. You will coach teams, remove impediments, and ensure quality deliverables across product lifecycles.

Ideal candidates have 3+ years in scrum master roles, strong Scrum knowledge, and excellent communication. A CS/business degree and Scrum Master cert are preferred. Hybrid/remote options and collaboration with cross-functional teams are possible.

Qualifications

• Minimum 3 years of experience in a scrum master/TPO role.
• Familiarity with software development.
• Excellent knowledge of Scrum techniques and artifacts (definition of done, user stories, automated testing, backlog refinement).
• Good knowledge of other Agile frameworks.
• Excellent communication and servant leadership skills.
• Problem-solving and conflict-resolution ability.
• Outstanding organizational skills.
• Degree in Computer Science, Business or similar field.
• Scrum master certification is a plus.

Responsibilities

• Manage each project’s scope and timeline.
• Coordinate sprints, retrospective meetings and daily stand-ups.
• Coach team members in Agile frameworks.
• Facilitate internal communication and effective collaboration.
• Be the point of contact for external communications (customers or stakeholders).
• Work with product owners to handle backlogs and new requests.
• Resolve conflicts and remove obstacles that occur.
• Help teams implement changes effectively.
• Ensure deliverables are up to quality standards at sprint end.
• Guide development teams to higher scrum maturity.
• Help build a productive environment where team members own the product.
• Responsible for innovation and end-to-end product launches.
• Collaborate with Digital Business partners and Vendors to co-develop a roadmap.
• Work with cross-functional teams and stakeholders (analytics, UX, eng, enablement).
• Turn data insights into products with actionable outcomes for customers.
• Review business needs, refine priorities, outline milestones and risks.
• Partner with stakeholders to inform product vision, strategy and prioritization.
• Partner with Business to develop, own, and execute product roadmap.
• Translate roadmap features into product requirements and acceptance criteria.
• Prioritize and maintain sprint backlog for assigned products.
• Lead product functional design based on users and tech knowledge.
• Define and execute go-to-market plan with PM, marketing, sales.
• Develop tracking and reporting of product performance post-launch.

Skills

Scrum Master experience

Software development familiarity

Scrum techniques & artifacts

Agile frameworks knowledge

Communication & servant leadership

Problem-solving & conflict resolution

Organizational skills

Education

Bachelor’s degree in CS/Business or related field

Scrum Master certification (bonus)

Job description

Responsibilities

• " Manage each projects scope and timeline
• " Manage each projects scope and timeline
• " Coordinate sprints, retrospective meetings and daily stand-ups
• " Coach team members in Agile frameworks
• " Facilitate internal communication and effective collaboration
• " Be the point of contact for external communications (e.g. from customers or stakeholders)
• " Work with product owners to handle backlogs and new requests
• " Resolve conflicts and remove obstacles that occur
• " Help teams implement changes effectively
• " Ensure deliverables are up to quality standards at the end of each sprint
• " Guide development teams to higher scrum maturity
• " Help build a productive environment where team members own the product and enjoy working on it
• " Responsible for innovation and end-to-end launch of products
• " Collaborate with Digital Business partners and Vendors to co-develop a roadmap and drive products and features from concept to launch in a fast-paced environment
• " Work with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and user enablement
• " Turn data insights into products with actionable outcomes to the ultimate customer
• " Work in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks
• " Partner with stakeholders and customers across the organization to inform the product vision, strategy, features, and prioritization
• " Partner with Business to develop, own, and execute product roadmap.
• " Translate product roadmap features into well-defined product requirements including features, user stories, and acceptance test criteria
• " Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders
• " Lead the product functional design process based on an intimate knowledge of the users and technology
• " Define and execute go-to-market plan, working to ensure that product management, marketing, and sales have what they need to be successful
• " Develop and maintain appropriate tracking and reporting of product performance post-launch to evaluate future investment

Quals--

• " Minimum 3 years of experience in a scrum master/TPO role "
• Familiarity with software development
• " Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement) "
• Good knowledge of other Agile frameworks
• Excellent communication and servant leadership skills
• Problem-solving and conflict-resolution ability
• Outstanding organizational skills
• Degree in Computer Science, Business or similar field
• Scrum master certification is a plus

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e‑mail to [e-mail].