Technical Product Manager - Platform & Integrations

Faro Health Inc.; Massachusetts; Hybrid; USD 162,000 - 191,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

401k

Stock Option Plan

Hybrid Work Environment

Training & Development Reimbursement

Flexible Vacation Policy

Job summary

Faro Health Inc. is seeking a Technical Product Manager to own the platform and integrations for our clinical trial ecosystem. You will align customers, partners, and engineering to design scalable, secure data exchange and interoperable solutions.

You'll translate complex requirements into concrete roadmaps, define integration standards, and collaborate across data, product design, and customer strategy teams. Occasional East Coast hours support Europe/Asia customers.

Qualifications

• 5+ years in product management, with platform/integration focus.
• Experience managing external integrations in regulated environments.
• Strong technical foundation in data architecture and APIs.

Responsibilities

• Own platform and integration strategy; build scalable architecture.
• Translate customer requirements into engineering deliverables.
• Define integration roadmaps and ensure compliant data exchange.
• Collaborate with customers, partners, and engineers across teams.
• Define standards and tools to enable partners to build on the platform.

Skills

Product management

External integrations

Technical communication

Data analysis

Problem solving

Education

Bachelor’s degree in CS/Engineering or Life Sciences

Master’s degree preferred

Tools

APIs

SQL

Cloud platforms

Job description

About Faro Health

Faro Health aims to improve lives by helping life sciences companies design optimal clinical trials. Our AI powered software platform optimizes and orchestrates complex clinical development by providing powerful insights about trial design and outcomes. Faro empowers researchers to design more intelligent trials, reducing development costs and reaching milestones faster with better patient experiences.

Faro is a mission driven company seeking world class people who share our passion for improving drug availability and patient outcomes through better clinical trial design. We pride ourselves on our vibrant, inclusive, and growth mindset oriented culture. Faro offers competitive compensation and benefits, generous vacation and parental leave, and flexible working hours. We are a hybrid workplace where San Diego employees work from their homes as well as in our lovely main headquarters enjoying a gym with classes and (early next year) spa services, outdoor lawn work area, and steeply discounted food hall. Remote employees work from home and visit the main office for group events and in-person collaboration.

Open to current California residents ONLY.

Role Overview

As a Technical Product Manager at Faro Health, you will serve as the bridge between our customers, partners, and engineering teams. You’ll own Faro’s platform and integration strategy, driving scalable architecture, reliable data exchange, and interoperable solutions that connect clinical systems and power intelligent trial design.

You will translate complex customer and partner technical requirements into clear engineering deliverables, define integration roadmaps, and ensure that Faro’s platform and data services enable seamless, secure, and compliant collaboration across the clinical trial ecosystem.

Key Responsibilities

• Own Faro’s platform and integration strategy: Define and execute a roadmap for integrations that strengthen the scalability and interoperability of the Faro platform.
• Translate technical requirements: Work closely with customers, partners, and engineers to transform clinical and operational needs into detailed product and integration specifications.
• Act as a solution consultant: Roll up your sleeves to design, prototype, and validate integration solutions—collaborating directly with engineering and customer teams to ensure successful technical implementation and data flow.
• Drive end-to-end integration lifecycle: From discovery to design, testing, and launch, ensure integrations deliver measurable value, reliability, and compliance.
• Collaborate cross-functionally: Partner with data, engineering, product design, and customer strategy teams to build and execute end-to-end strategies for customers—ensuring alignment, scalability, and seamless integration across the Faro platform.
• Platform enablement: Define standards and tools that make it easier for internal teams and external partners to build on Faro’s platform.
• Ecosystem development: Evaluate and prioritize integrations that enhance connectivity and data flow across clinical trial systems.
• Measure success: Define KPIs for platform performance, integration uptime, adoption, and ecosystem growth.
• Stay ahead of standards: Track industry interoperability standards (e.g., CDISC, HL7 FHIR, ODM) and ensure Faro’s platform evolves accordingly.
• Available to work East Coast hours occasionally to accommodate customers in Europe and Asia.

Qualifications

• Bachelor’s degree required in Computer Science, Engineering, Life Sciences, or a related technical field; Masters Degree preferred.
• 5+ years of product management experience, with at least 2 years focused on platforms, integrations, or technical products.
• Experience managing external integrations or platform ecosystems in a regulated environment.
• Strong technical foundation: understanding of data architecture, APIs, system integrations, and cloud platforms.
• Proficiency in at least one programming language.
• Excellent analytical and problem-solving skills; ability to translate complex user needs into scalable technical solutions.
• Strong communicator able to bridge business and engineering domains and present technical concepts clearly to non-technical audiences.

Preferred Qualifications

• SQL knowledge preferred
• Experience integrating a product using external API’s to produce one-off reports is a preferred
• Experience in life sciences industry a preferred
• Experience with regulated data environments (HIPAA, GxP) is a plus.

Annual salary

The salary range for this position is $162,000 to $191,000.

Equity

In addition to this position’s salary (listed above), equity will be a major component of the total compensation for this position. We aim to offer higher-than-average equity compensation for a company of our size, and communicate equity amounts at the time of offer issuance.

US Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic)
• Short Term and Long Term Disability
• Paid Time Off (Flexible Vacation Policy; Paid Sick & Public Holidays Observed)
• Training & Development Reimbursement
• Hybrid Work Environment
• Peer-to-peer bonus program
• Company/department outings and events
• Stock Option Plan
• HQ On-Premises Amenities; gym, restaurants tenant discount, Padel Nine