Technical Product Manager, Integrations

CreatorIQ; Chicago (IL); Hybrid; USD 139,000 - 157,000; Full time

Benefits offered by this job

15 days vacation + holidays

Wellness benefits

401(k) plan

Job summary

CreatorIQ is seeking a Technical Product Manager, Integrations, to own API strategy and bi-directional data flows across our creator ecosystem. You’ll bridge the creator platform with customers and external systems, defining integration standards and roadmaps in collaboration with engineering and partnerships.

You will lead inbound data ingestion and outbound publishing, translate complex requirements into clear product backlogs, and drive GTM initiatives for 3P integrations.

Qualifications

• 5+ years of software experience with at least 3+ years building APIs.
• Experience designing with RESTful APIs, GraphQL endpoints, and Webhooks.
• Bi-directional data structures (JSON/XML) and modern auth (OAuth 2.0, JWT, API Keys).
• Familiarity with iPaaS solutions to accelerate partner connectivity.
• Experience collaborating with sales/enablement teams to align APIs with customer needs.

Responsibilities

• Identify and justify product enhancements and integration standards across the platform.
• Oversee Integrations development: inbound data ingestion and outbound publishing.
• Analyze customer specs and determine optimal integration architecture with tech leads.
• Translate integration vision into clear product requirements and backlogs.
• Facilitate technical discussions with enterprise clients and partners.
• Own the full lifecycle of Integration and SDK products from strategy to GTM.
• Collaborate with business and marketing to define global go-to-market for 3P integrations.

Skills

API design

RESTful APIs

GraphQL

Webhooks

OAuth 2.0

JWT

Bi-directional data

iPaaS

Customer engagement

Cross-functional leadership

Tools

Workato

MuleSoft

Zapier

Job description

CreatorIQ is the operating system for creator-led growth trusted by more than 1,300 global brands and agencies.

We’re on a mission to make businesses more human, and humans more impactful. We operate by our values - be intentional, pursue excellence every day, embrace the journey together, and be a good human - every day. CreatorIQ has earned the title of best companies to work for in multiple programs, including BuiltIn LA and NY. It’s been named a Fastest-Growing Company in North America on the Deloitte Technology Fast 500™ for four years, was named a leader in IDC MarketScape: Worldwide Influencer Marketing Platforms for Large Enterprises in 2025, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions, and has been consistently recognized by G2 as a Leader, and is rated 5 stars on Influencer MarketingHub. We operate in a flexible work model that combines both in-person and remote work to boost collaboration, enhance innovation, and adapt to individual work styles.

We're seeking passionate, innovative minds to join our journey. Be a part of our dynamic team and let's transform the industry together!

Technical Product Manager, Integrations

This role will focus heavily on complex integrations bridging the creator ecosystem, customer experience, and external platforms. You will act as the product owner for the bi-directional flow of 3P data and authentication. Your scope will include integration strategy and execution across partner integrations.

In this role, you’ll get to:

• Identify and justify product enhancements, technical capabilities, and integration standards across our platform.
• Oversee the Integrations development process to ensure implementation aligns with customer needs and company vision. More specifically, broker both inbound data ingestion and outbound publishing/syndication.
• Analyze and synthesize customer specifications, determining optimal integration architecture in coordination with technical leads.
• Articulate the integration vision and translate it into clear product requirements and prioritized backlogs for the engineering teams.
• Facilitate scenario-based technical discussions with enterprise clients, ecosystem partners, and integration marketplaces.
• Demonstrate ownership of the full life-cycle of Integration and SDK products - from strategy and definition to feature roadmap and GTM collaboration.
• Work with business units and marketing teams to define the global go-to-market strategy for attracting 3P integration users, developers, and partners into our ecosystem.

Who you are and what you’ll need for this position:

• You take strong ownership of your products. You successfully lead cross-functional teams to ensure on-time, high-quality delivery, and proactively elevate issues and risks to drive solutions forward.
• A strategic communicator who can articulate complex product requirements and technical rationale (like payload structures or latency) to both engineers and executive stakeholders.
• You are curious and forward-looking, constantly seeking out best practices of multi-sided platform integration in other industries to improve our ecosystem.
• 5+ years of overall software experience with at least 3+ years building out product APIs.
• Hands-on experience designing and managing workflows across RESTful APIs, GraphQL endpoints, and real-time Webhooks.
• Proven expertise in handling bi-directional data structures (JSON/XML) and modern authentication frameworks (OAuth 2.0, JWT, API Keys).
• Experience designing with or for Integration Platform as a Service (iPaaS) solutions (e.g., Workato, MuleSoft, Zapier) to accelerate partner connectivity.
• Experience interfacing directly with clients to design and support the implementation of solutions that take into account Voice of the Customer.
• Experience working with sales and enablement teams to develop a keen understanding of customer needs and act as the accountable stakeholder for APIs.
• Strong analytical background to seek data-driven rigor in decision-making.
• Security mind-set leveraging DevSecOps principles.
• Knowledge of Influencer Marketing software, processes, methods, and workflows is a plus.
• Excellent communication, interpersonal, and organizational skills.
• High EQ, comfort with ambiguity and a “no job too small” startup mentality.

What you will get from us:

• People: Work with talented, collaborative, and friendly people who love what they do.
• Guidance: Utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
• Work/life harmony: 15 days of vacation, floating and company holidays, wellness benefits, and paid parental leave.
• Whole Health Package: Comprehensive medical, dental, vision, life, and disability insurance, plus additional wellness benefits.
• Planning for the future: A 401(k) plan to help you plan ahead.
• Work from home stipend: To assist you in setting up a home office that works for you.

Who we are:

CreatorIQ is the operating system for creator-led growth, helping global brands and agencies transform creator marketing into an intelligence-driven growth engine. Powered by the Creator Graph™, which processes more than 250 million social posts daily across more than 15 million creators worldwide, CreatorIQ unifies fragmented platform data into a centralized intelligence layer and system of record for creator relationships, performance, governance, and commerce. More than 1,300 organizations—including Dentsu, Delta Air Lines, Google, Beiersdorf, Nestlé, and Wella—rely on CreatorIQ as the infrastructure to run and scale their creator programs globally. CreatorIQ is a global company headquartered in Los Angeles with offices in Austin, New York, San Francisco, London, Manila, and Warsaw. Learn more at www.creatoriq.com and follow us on LinkedIn and Instagram.

At CreatorIQ, we believe that diversity is the key to unlocking our full potential. We are committed to fostering an inclusive, equitable, and empowering work environment where everyone can thrive, regardless of race, ethnicity, gender, sexual orientation, age, religion, disability, or any other characteristic that makes us unique. By embracing our core values of being intentional, pursuing excellence every day, embracing the journey together, being a good human, and staying focused on what’s important, we create an atmosphere that promotes collaboration and growth. Join us to celebrate differences, innovate together, and be a part of a business that is disrupting the marketing industry.

Compensation, benefits, and beyond:

We understand that a comprehensive benefits package plays a significant role in your overall compensation. To gain more insight into the various components of our total compensation, we invite you to review our benefits and perks.

AI Transparency Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications and note taking during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to our Global Candidate Privacy Notice.

Compensation Range: $139K - $157K