Technical Product Manager - HealthCare

Publicis Sapient; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Inclusive workplace and collaboration

Ongoing learning and development

Competitive compensation and benefits

Flexibility for work-life balance

Health benefits for you and family

Generous paid leave and holidays

Wellness program

Job summary

Publicis Sapient is seeking a Product Manager to drive vision, strategy, and execution of digital products for clients. You will collaborate with cross-functional teams to define roadmaps, prioritize features, and ensure timely delivery of high-impact solutions.

The role emphasizes AI-enabled experiences, API integration, cloud-native architectures, and measurable outcomes through KPIs. You will partner with Engineering, AI, Design, Analytics, and business stakeholders to scale member

Qualifications

• 7+ years in Product Management, with 3+ years leading enterprise-scale digital products for external customers.
• Experience owning roadmaps, objectives, KPIs, and business outcomes.
• Translate business needs into detailed product requirements, user stories, and acceptance criteria.

Responsibilities

• Define product roadmaps and prioritize features for high-impact solutions.
• Collaborate with Engineering, AI, Design, Analytics, Operations, and business units to deliver scalable, compliant AI-powered experiences.
• Own Product Performance and Outcomes by establishing KPIs for adoption, completion rates, accuracy, and satisfaction.
• Shape vision and investment strategy for expanding capabilities across Mobile App and Web member experiences.

Skills

Product management

Roadmaps & KPIs

Agile environments

APIs & microservices

Cloud-native

AI/GenAI

LLMs & prompt engineering

AI governance

Cross-functional leadership

Stakeholder collaboration

Metrics & analytics

Tools

GitHub Copilot

Microsoft 365 Copilot

GenAI platforms

Job description

Job Description

As a Product Manager at Publicis Sapient, you will be responsible for driving the vision, strategy, and execution of digital products that deliver value to our clients and their customers. You will work closely with cross-functional teams to define product roadmaps, prioritize features, and ensure successful delivery of high-impact solutions.

Your Impact

• 7+ years of Product Management or Technical Product Management experience and 3+ years leading enterprise-scale digital products serving external customers
• Experience owning product roadmaps, objectives, KPIs, and business outcomes
• Strong ability to translate business needs into detailed product requirements, user stories, and acceptance criteria.

Skills & Experience

• 5+ years working closely with software engineering teams in Agile environments
• Strong understanding of APIs, microservices, integration patterns, and distributed systems
• Experience working with cloud-native architectures and modern application platforms
• Ability to read technical designs, architecture diagrams, sequence flows, and system integrations. Experience supporting web and mobile product ecosystems
• 3+ years delivering AI, ML, OCR, GenAI, or intelligent automation solutions
• Understanding of LLMs, prompt engineering, model evaluation, AI governance, and monitoring
• Familiarity with AI performance metrics including accuracy, precision, latency, confidence scores, and drift monitoring
• Experience defining AI product requirements, success metrics, evaluation criteria, and operational controls
• Partner with Product Directors and business stakeholders to shape the vision, roadmap, and investment strategy for identifying and prioritizing new opportunities to expand the capability across the Mobile App and Web member experiences.
• Own Product Performance and Outcomes – Establish and monitor KPIs including adoption, completion rates, accuracy, member effort reduction, and satisfaction
• Lead Cross-Functional Execution – Partner closely with Engineering, AI Engineering, Design, Analytics, Operations, and Line of Business stakeholders to deliver scalable, compliant, and high-quality AI-powered member experiences

Set Yourself Apart With

• Maintain a minimum of 90% weekly usage of AI tools such as GitHub Copilot
• Microsoft 365 Copilot, and other GenAI platforms approved by the enterprise
• Applied Productivity: Leverage AI tools to enhance coding, documentation, data analysis, and decision-making workflows.
• Continuous Learning: Stay current with evolving AI capabilities and features, and apply them to improve delivery quality and velocity.

Additional Information

Benefits of Working Here

• An inclusive workplace that promotes diversity and collaboration.
• Access to ongoing learning and development opportunities.
• Competitive compensation and benefits package.
• Flexibility to support work-life balance.
• Comprehensive health benefits for you and your family.
• Generous paid leave and holidays.
• Wellness program and employee assistance.

Pay Range: $120,000 - $150,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [e-mail]

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.