Technical Product Manager, Health Tech (Hybrid)

Intermountain Healthcare Inc.; Santa Fe (NM); Hybrid; USD 62,000 - 96,000; Full time

Benefits offered by this job

Benefits package

PEAK tuition program

Hybrid work options

Job summary

Intermountain Health's SelectHealth - Murray unit seeks a Technical Product Manager to guide technology-driven health plan products, partnering with cross-functional teams to define roadmaps, requirements, and KPIs.

You will translate user needs and market trends into prioritized features, mentor junior staff, and monitor performance metrics to drive continuous improvements in a hybrid, Utah-based role.

Qualifications

• Demonstrated relevant to the role product knowledge and hands-on experience working with those tools and processes
• Ability to lead complex projects
• Strong Analytical and problem-solving abilities
• Exceptional interpersonal and communication skills including writing, speaking and active listening
• Thorough understanding of business processes
• Ability to present ideas in user-friendly language
• Experience working in a team-oriented, collaborative environment
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Demonstrates working technical knowledge of systems administration
• Demonstrated experience solving server/operating system problems that reduce impact to customers/end-users
• Business process and reengineering experience, as well as an understanding of the relationship between processes and policies
• Experience on products using Scaled Agile Framework.

Responsibilities

• Works with Strategic owner(s) to define and execute the product vision, strategy, and Key Performance Indicators for technology products within the health plan.
• Gathers and analyzes user requirements, market trends, and business goals to inform product development and the development roadmap.
• Collaborates with cross-functional teams (center of excellence) to translate requirements into product features and prioritizes them based on business value, technical feasibility, and user needs.
• Works closely with values stream, platform manager, application support, and vendors to guide the product development process, ensuring timely and quality delivery.
• Monitors product performance through key metrics and user feedback, identifies areas for improvement, facilitates continuous exploration, and drives product enhancements.
• Stays updated with industry trends, healthcare regulations, and emerging technologies to drive innovation within the health plan.
• Collaborates with stakeholders, including internals teams, external partners, and end-users, to gather feedback, address concerns, ensure alignment with business objectives and applying continuous improvement methods.
• Communicates product updates, progress, and roadmap to relevant stakeholders, including senior management, department heads, and technical teams.
• Provides guidance and mentorship to junior product team members, fostering a collaborative and high-performing culture.

Skills

Data Analysis

Problem Solving

Technology Literate

Business Literate

User Experience

Process Ideation and Development

Research

Cross-Functional Teamwork

Innovation

Decision Making

Active Listening

Communication

Tools

SQL

GitHub

API Integrations

Healthcare Data Knowledge

Job description

Intermountain Health's SelectHealth - Murray unit seeks a Technical Product Manager to guide technology-driven health plan products, partnering with cross-functional teams to define roadmaps, requirements, and KPIs.

You will translate user needs and market trends into prioritized features, mentor junior staff, and monitor performance metrics to drive continuous improvements in a hybrid, Utah-based role.