Join to apply for the Product Manager (Fraud) role at Félix.
At Félix, we’re building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI‑powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting‑edge technology like AI, blockchain, and stablecoins to make cross‑border payments faster, more affordable, and more accessible than ever before.
We are a hyper‑growth Series B company, backed by over $100 million in funding from top‑tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. The Félix founders were selected as “Endeavour Entrepreneurs” and received the CrossTech Fintech Startups Award. We are a team of highly talented and dedicated high‑performers united by a single goal: empowering our customers.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long.
**About the Role**
We are seeking a highly hands‑on and technical Product Manager for our Fraud team to lead the building, unification, and aggressive scaling of our next‑generation risk platform. This role requires a unique blend of deep technical depth, platform‑level strategic thinking, and a scrappy, bias‑for‑action mindset to drive fraud prevention initiatives that uphold our customer obsession while enabling business growth.
Responsibilities
- Define & Execute Risk & Fraud Product Strategy – Work with Risk leadership to develop and own the Risk Product roadmap, focusing on unifying disparate fraud domains into a scalable platform for detection, prevention, and other risk management capabilities.
- Hands‑On Data Analysis & Experimentation – Own fraud metrics and work with data. Run SQL queries, design A/B tests, and collaborate with Risk Data Analysts and Data Scientists.
- Fraud Detection & Prevention – Partner with engineering to design, build, and deploy advanced real‑time fraud detection models, identity verification, and transaction monitoring systems.
- Cross‑Functional Collaboration – Work closely with Data Scientists, Risk Analysts, engineers, and other stakeholders to develop scalable solutions.
- Optimize Customer Experience – Balance optimum customer experiences with effective risk mitigation strategies.
- Stakeholder Management – Communicate Risk, Product strategies, and impact to executive leadership, legal teams, and external partners.
Requirements
- 5+ years of experience in product management, focusing on risk, fraud, payments, or trust & safety in fintech.
- Proven technical fluency & scrappiness – including API‑based fraud prevention solutions, SQL, and data pipeline resilience.
- Deep understanding of fraud prevention techniques such as device fingerprinting, behavioral analytics, and transaction monitoring.
- Experience with machine learning models and analyzing fraud metrics to drive product improvements.
- Experience with fraud & risk tools (e.g., Riskified, Sardine).
- Strong ownership and bias toward action; willing to take on significant individual contributor work.
- Strong stakeholder management and communication skills, especially with legal, compliance, and executive teams.
- Passion for fintech and digital finance innovation.
- Advanced degree in Computer Science, Engineering, Data Science, or a related technical field.
What We Offer
- Initial stock options grant
- Annual performance bonus
- Health, dental, and vision plans
- Remote work environment with offices in Miami and México City (hybrid model available)
- Continuous learning opportunities
- 401(k)
- Unlimited PTO
- Paid parental leave
- Empowering opportunities for growth in a dynamic entrepreneurial environment
Equal Opportunity Employer
At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.