Technical Product Manager (Burlington, MA, US, 01803)

Laudio; Burlington (MA); Hybrid; USD 107,200 - 153,340; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company paid Life Insurance

401(k) with company match

Paid time off and parental leave

Employee assistance program

Other employee wellness programs suchs

Charitable matching program

Job summary

Ascend Learning seeks a Technical Product Manager to lead shared platform capabilities across its healthcare and learning technology products. You will define strategy, roadmaps, and measurable outcomes for enterprise platform services used by internal engineering teams and business product groups.

The role sits at the intersection of product management, engineering, data, and AI, requiring strong technical fluency and clear communication with technical and business stakeholders.

Qualifications

• 5+ years in product management, technical or platform product roles.
• Experience with engineering teams to define and deliver tech products.
• Strong understanding of APIs, cloud platforms and modern architecture.

Responsibilities

• Own shared platform capabilities and drive roadmaps aligned with business priorities.
• Define product vision, strategy, outcomes, and success metrics for platforms.
• Translate needs into requirements, user stories, and acceptance criteria.
• Prioritize backlogs and partner with engineering to deliver scalable services.
• Collaborate across product, security, data, AI, and IT teams to scale platforms.
• Define adoption, performance, and value metrics and guide roadmap decisions.

Skills

Product management

Technical product management

APIs

Cloud platforms

Distributed systems

Stakeholder communication

Education

Degree in Computer Science, Engineering, Information Systems, or related field

Tools

Azure

Job description

We Impact Lives Through Purpose-Driven Work in A People First Culture

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. From testing to certification, Ascend Learning products are used by physicians, emergency medical professionals, nurses, allied health professionals, certified personal trainers, financial advisors, skilled trades professionals and insurance brokers.

Headquartered in Burlington, MA, with additional office locations and hybrid and remote workers in cities across the U.S., Ascend Learning was recognized by Newsweek and Plant-A Insights Group as one of America’s 2025 Greatest Workplaces as well as America’s Best Places to work for Mental Well-Being for 2025.

We\'re always looking for talented, passionate professionals to join us in our mission to help change lives. If this sounds like an environment where you\'d thrive, read on to learn more.

WHAT YOU\'LL DO

We are looking for a Technical Product Manager to lead the strategy, roadmap, and delivery of shared platform capabilities that power products across Ascend Learning.

This role sits at the intersection of product management, engineering, architecture, data, and AI. Rather than managing a single customer-facing product, you will define and scale reusable platform services used by internal engineering teams and business product organizations. You will translate enterprise priorities and technical needs into clear product direction, prioritized roadmaps, and measurable outcomes.

The ideal candidate brings strong technical fluency, sound product judgment, and the ability to communicate complex concepts clearly to both technical and business stakeholders.

WHERE YOU\'LL WORK

This role will work a hybrid schedule in our Burlington, MA or Leawood, KS office or fully remote within the United States.

HOW YOU\'LL SPEND YOUR TIME

Own Shared Platform Capabilities

• Lead one or more enterprise platform capabilities that enable product and engineering teams to build, integrate, and scale solutions more effectively across Ascend Learning. This may include reusable services, shared technology foundations, data- or AI-enabled platform services, and other enterprise capabilities that improve consistency, speed, reliability, and reuse across product teams.
• Develop and maintain product roadmaps that align platform investments with enterprise priorities, business needs, and long-term technology strategy.

Product Discovery and Strategy

• Understand the needs of internal engineering teams, business product organizations, and enterprise stakeholders.
• Define product vision, strategy, outcomes, and success metrics for shared platform capabilities.
• Gather feedback from internal customers and identify opportunities to improve platform usability, scalability, and adoption.
• Balance new functionality with platform reliability, scalability, security, and technical debt reduction.

Product Execution

• Translate strategic priorities and customer needs into clear product requirements, user stories, and acceptance criteria.
• Prioritize product backlogs based on customer value, business impact, technical feasibility, and platform health.
• Partner closely with Engineering to deliver high-quality, reliable, and scalable platform capabilities.
• Define adoption, performance, and value metrics; monitor progress and use insights to guide roadmap decisions.

Cross-Functional Collaboration

• Partner across product, engineering, architecture, security, data, AI, UX, infrastructure, and program teams to align priorities, resolve dependencies, and ensure shared platform investments scale across the enterprise.

Technical Leadership

• Apply working knowledge of APIs, distributed systems, cloud architecture, data models, identity, integrations, and platform services.
• Participate in architectural discussions and help evaluate technical tradeoffs.
• Make informed prioritization decisions that balance customer value, engineering effort, risk, and long-term platform health.
• Help define platform standards, operating principles, and best practices that improve consistency and developer experience.

WHAT YOU\'LL NEED

Required

• 5+ years of product management, technical product management, platform product management, or related experience.
• Experience working closely with software engineering teams to define, prioritize, and deliver technical products or platform capabilities.
• Strong understanding of APIs, cloud platforms, distributed systems, integrations, and modern software architecture.
• Ability to translate complex technical concepts into clear product requirements, roadmaps, and stakeholder communications.
• Strong analytical, problem-solving, prioritization, and decision-making skills.
• Excellent communication and stakeholder management skills, with the ability to influence across technical and non-technical audiences.

Preferred

• Degree in Computer Science, Engineering, Information Systems, or a related technical discipline, or equivalent practical experience.
• Previous software engineering, systems engineering, enterprise architecture, or technical program experience.
• Experience with Azure or other public cloud platforms.
• Experience with AI platforms, large language models, data platforms, machine learning infrastructure, or developer platforms.
• Experience in healthcare, education technology, SaaS, or other regulated industries.

HIRING RANGE

The current full-time annualized hiring range for this role is $107,200.00-$153,340.00 and does not include discretionary bonus or sales incentives, if applicable. In accordance with applicable state laws, we are providing the expected salary range for this position. Individual compensation will be determined by various factors, including relevant experience, qualifications, current business needs and local market factors. Most regular, full-time employees are eligible to participate in an Ascend incentive bonus or sales plan.

BENEFITS

• Health, dental, and vision insurance
• Company paid Life Insurance
• 401(k) with company match
• Paid time off and parental leave
• Employee assistance program
• Other employee wellness programs such as Headspace and Airvet
• Charitable matching program

Fostering A Sense of Belonging

Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and collaboration, with a relentless focus on customers. We seek out and celebrate all people and perspectives and cultivate an inclusive culture where everyone can thrive, feel valued, and be authentic. Our culture is firmly rooted in the belief that by embracing our differences and drawing on diverse perspectives, we are a stronger, more innovative, and more successful organization where employees experience a sense of belonging.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S.-based positions with Ascend Learning, LLC must be legally authorized to work in the United States, and verification of employment eligibility will be required at the time of hire.