Technical Product Manager

1001 John Wiley & Sons, Inc.; Saint Louis Park (MN); On-site; USD 77,000 - 111,000; Full time

Job summary

Wiley Assessments, a division of John Wiley & Sons, seeks a Technical Product Manager to shape and deliver AI-enabled SaaS products. You will translate customer insights, market research, and goals into strategy and partner with cross-functional teams to bring concepts to launch.

You will work with engineering, architects, security, data, and other partners to ensure scalable, secure, and reliable experiences, while using data and feedback to drive improvements and support successful launches

Qualifications

• 3–5 years of product management experience, preferably with SaaS, platform, API, or other technically complex products.
• Experience working in agile software development environments.
• Demonstrated ability to translate business and customer needs into clear product requirements and actionable plans.

Responsibilities

• Develop product strategy for complex capabilities such as integrations, platforms services, and AI-enabled experiences informed by customer research, market trends, competitive analysis, and business objectives.
• Partner closely with engineering to evaluate technical options, dependencies, risks, and tradeoffs and determine the right product approach.
• Collaborate with architects, engineers, designers, security, data, and other technical partners to ensure solutions are scalable, secure, reliable, and maintainable.
• Use product data, customer feedback, and system insights to evaluate performance and identify opportunities for improvement.
• Partner with Product Marketing, Customer Success, and other business teams to support launches, adoption, and ongoing product success.

Skills

Product management

SaaS

Agile

APIs

Job description

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

Want a casual work environment filled with energy, creativity, and a fast pace? Wiley Assessments (a division of John Wiley & Sons) balances the benefits of working for a big company with the fun and creativity of working in a smaller, entrepreneurial organization! Every year, Wiley’s Assessments Group helps more than a million people worldwide better understand themselves and learn how to work more effectively with others through insights and tools to improve relationships—one of the most immediate and impactful aspects of the workplace. As we continue our SaaS transformation, we're creating AI-powered products that deliver personalized coaching and measurable business impact. (Visit www.everythingdisc.com, www.fivebehaviors.com, www.theleadershipchallenge.com and www.pxtselect.com to learn more about these products.)

Job Summary

We're looking for a Technical Product Manager to help shape and deliver the technology that powers our AI-enabled SaaS products. In this role, you'll translate customer insights, market research, and business goals into product strategy, partner with cross-functional teams to deliver high-impact solutions, and guide products from concept through launch. You'll play a key role in building experiences that help people work better together through personalized coaching and behavioral insights.

Job Responsibilities

• Develop product strategy for complex capabilities such as integrations, platforms services, and AI-enabled experiences informed by customer research, market trends, competitive analysis, and business objectives.
• Partner closely with engineering to evaluate technical options, dependencies, risks, and tradeoffs and determine the right product approach.
• Collaborate with architects, engineers, designers, security, data, and other technical partners to ensure solutions are scalable, secure, reliable, and maintainable.
• Use product data, customer feedback, and system insights to evaluate performance and identify opportunities for improvement.
• Partner with Product Marketing, Customer Success, and other business teams to support launches, adoption, and ongoing product success.

Required Qualifications

• 3–5 years of product management experience, preferably working with SaaS, platform, API, integration, or other technically complex products.
• Experience working in agile software development environments.
• Demonstrated ability to translate business and customer needs into clear product requirements and actionable plans.
• Strong analytical, prioritization, and problem-solving skills.
• Strong understanding of software development concepts, including APIs, integrations, data flows, system dependencies, and technical architecture.
• Ability to navigate ambiguity, identify dependencies and risks, and make decisions in a fast-changing environment.
• Proactive problem-solver with excellent written and verbal communication skills.

Desired qualifications

• Experience building AI-enabled products or features.

We power infinite possibilities. For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere. We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives. Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities.

We are proud that our workplace promotes continual learning and internal mobility.

We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

Salary Range: 77,400.00 USD to 111,066.66 USD #LI-MS1