Technical Product Manager

cyberThink Inc; Orlando (FL); On-site; USD 69,000 - 110,000; Full time

Job summary

cyberThink Inc. is seeking a Senior Technical Product Manager in Orlando, FL to lead product initiatives, set vision, and prioritize features based on market analysis. You will mentor junior teammates and act as a technical SME to drive innovation and performance improvements.

The role emphasizes collaboration with IT and business units, data-driven decision making, and delivering measurable product outcomes in a dynamic environment.

Qualifications

• BA/BS in Marketing, Business, CS, Engineering, IT or related field.
• MBA and/or equivalent experience preferred.
• Certified SCRUM Product Owner certification is a plus but not required.
• Deep understanding of product management in hospitality, ecommerce, or IT.
• Proven leadership to drive initiatives and business outcomes.
• Strong partnership with IT/technical teams and back-end systems.

Responsibilities

• Provide strategic leadership and direction for product initiatives.
• Define and prioritize product features to maximize customer value.
• Engage stakeholders and advocate for customer needs in decision-making.
• Define and refine product requirements based on market feedback and data analysis.
• Identify and mitigate project risks to ensure successful delivery.
• Act as a technical SME on architecture, design, and implementation.
• Define and track KPIs to measure product success and engagement.

Skills

Leadership

Communication

Strategic planning

Change management

Decision making

Cross-functional collaboration

Technical aptitude

Analytics

Education

BA/BS in related field

MBA preferred

SCRUM Product Owner certification (plus)

Tools

Microsoft Office

CMS

Google Analytics

FullStory

Quantum Metrics

Job description

As a Technical Product Manager, you will provide strategic leadership and direction for product initiatives within the organization. This role involves defining product vision and strategy, prioritizing features based on market analysis, and mentoring junior team members. The Senior Technical Product Manager acts as a technical subject matter expert, driving product innovation and optimizing performance metrics to achieve business objectives.

Responsibilities:

• Project Leadership (15%): Provide strategic leadership and direction for product initiatives. Ensure alignment between product roadmap and organizational goals.
• Feature Development (15%): Define and prioritize product features to deliver maximum value to customers. Drive innovation and continuous improvement in product features and functionality.
• Stakeholder Engagement (15%): Build and maintain relationships with key stakeholders across the organization. Advocate for the needs of customers and stakeholders in decision-making processes.
• Requirements & User Stories (10%): Define and refine product requirements based on market feedback and data analysis. Collaborate with cross-functional teams to ensure alignment between requirements and user needs.
• Issue Management (10%): Identify and mitigate project risks and issues to ensure successful delivery. Implement processes and tools to streamline issue resolution and decision-making.
• Technical Aptitude (15%): Act as a technical subject matter expert within the organization. Provide guidance on technical architecture, design, and implementation.
• Metrics / Analytics (20%): Define and track key performance indicators (KPIs) to measure the success of product initiatives. Analyze metrics and data to track product performance and user engagement. Utilize data-driven insights to optimize product features and functionality.

Required Skills, Experiences, Education and Competencies:

• BA/BS Marketing, Business, Computer Science, Engineering, Information Technology, Business Administration, or a related field.
• Preference to MBA and/or equivalent work experience.
• Certified SCRUM Product Owner Certification a plus but not required.
• Deep understanding of and experience in product management principles and best practices in hospitality, eCommerce, and/or Information Technology.
• Visionary leadership to drive product initiatives and achieve business objectives.
• Demonstrated success managing web and mobile projects that require in-depth partnership with IT/technical counterparts and integration with back-end systems/data.
• Strong communication skills to effectively articulate product vision and strategy to executive stakeholders.
• Innovative thinking to drive product innovation and differentiation.
• Change management expertise to navigate organizational transitions and drive successful change initiatives.
• Strong decision-making skills to address complex challenges and make informed judgments.
• Ability to build and maintain relationships with executive stakeholders and key partners.
• Strategic planning skills to define and execute product strategies aligned with organizational goals.
• Performance management skills to set clear goals, track progress, and drive accountability.
• Deep understanding of business dynamics, market trends, and customer needs.
• Demonstrated leadership skills to inspire, mentor and coach cross-functional teams to achieve strategic goals.
• Experience with Microsoft Suite
• Experience with Content Management System (CMS)
• Experience with Digital Analytics platforms (Google Analytics, Full Story, Quantum Metrics)
• Experience managing and estimating projects
• 8 years of experience in product management and/or running technical projects/programs, including experience in a senior or lead role, with a strong technical background.
• Experience in translating business requirements to high level technical requirements.
• Experience building and leading a world-class team of technical product managers with a mission to power real-time, intelligent experiences for our customers and associates
• Experience planning requirements, identifying risks, managing project schedules, and communicating clearly with cross-functional partners across the company

The hourly range for roles of this nature are $50.00 to $80.00/hr. Rates are heavily dependent on skills, experience, location, and industry.

cyberThink is an Equal Opportunity Employer.