Technical Product Manager

Clarus Technology; Massachusetts; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Comprehensive medical, dental and vision Insurance

12 weeks of paid Parental Leave

Pet friendly office environment

Commuter Benefits

Job summary

Clarus Technology in Massachusetts is looking for a Product Manager to innovate in the pet insurance sector. This pivotal role involves executing product initiatives and collaborating with teams to deliver exceptional user experiences.

The ideal candidate will have over three years of product management experience and must be equipped to thrive in a collaborative, fast-paced environment. Enjoy benefits like comprehensive insurance and a pet-friendly workplace.

Qualifications

• 3+ years of product management experience, ideally in B2B SaaS, insurance technology, or related digital platforms.
• 5+ years professional experience.
• Previous experience launching new commercial products or features.

Responsibilities

• Collaborate with the Director of Product to execute product roadmaps.
• Conduct user research and gather customer feedback.
• Translate business needs into clear product requirements.

Skills

Product management experience

Strong communication

Agile methodologies

Analytical mindset

Technical aptitude

Education

Bachelor’s Degree or equivalent work experience

Tools

Jira

Aha!

Job description

At Clarus, we are harnessing intelligence to propel pet health towards a brighter, smarter, more connected future. A future where information flows freely across caregivers & care environments, insights are more instant and actionable, and financial decisions are empowered.

For us, that future starts by fundamentally changing how pet insurance operates. We’re engineering systems that decomplexify coverage and facilitate reimbursement, so more pets can get the care they deserve.

Our team of pet industry veterans and passionate pet people come from across the tech and health continuums. Together, we’re openly challenging industry convention in service of creating totally new possibilities. Which is why our culture is built on the values of curiosity, entrepreneurship, humility and fierce collaboration.

Job Profile Summary

As a Product Manager at Clarus, you will play a pivotal role in shaping the future of pet insurance technology by bringing innovative, customer‑centric solutions to market. This role will lead product initiatives from concept through launch, partnering cross‑functionally with Engineering, Design, Operations, and Marketing to deliver meaningful business impact and exceptional user experiences.

This is an opportunity for an execution‑oriented product manager who thrives in a fast‑paced, collaborative environment and is passionate about solving complex challenges in the evolving pet care ecosystem. You will help prioritize opportunities, translate customer and market insights into actionable requirements, and drive the successful delivery of scalable solutions that improve outcomes for veterinary teams, pet parents, and industry partners.

Job Description

• Product Execution & Delivery: Collaborate with the Director of Product to execute product roadmaps, ensuring timely delivery of features and enhancements.
• Customer & Market Insights: Conduct user research, gather customer feedback, and analyze market trends to inform product decisions and identify opportunities.
• Requirements & Documentation: Translate business needs into clear product requirements for design and engineering teams.
• Backlog Management: Maintain and prioritize the product backlog, balancing short‑term deliverables with long‑term strategic objectives.
• Cross‑Functional Collaboration: Partner closely with engineering, UI design, marketing, and customer success teams to ensure smooth product development and successful launches.
• Quality & Performance Monitoring: Support testing, QA, and post‑launch analysis to ensure product quality and performance meet expectations.
• Go‑to‑Market Support: Assist in preparing product documentation, training materials, and internal communications to enable effective product launches.

Required Skills & Qualifications

• 3+ years of product management experience, ideally in B2B SaaS, insurance technology, or related digital platforms
• 5+ years professional experience
• Previous experience launching new commercial products or features
• Strong communication and collaboration skills, with the ability to work and negotiate effectively across teams
• Experience with Agile methodologies and tools (e.g., ADO, Jira, Aha!)
• Analytical mindset with the ability to leverage data to inform decisions
• Technical aptitude required—this role will be working with engineers daily
• Ability to operate effectively in a fast‑paced, evolving environment with shifting priorities

Preferred Qualifications

• Experience in the insurance industry (P&C, life, health, or embedded insurance)
• Pet health or pet insurance experience is a plus
• Familiarity with APIs, digital transformation initiatives, or InsurTech platforms

Education

• Bachelor’s Degree or equivalent work experience (One‑year relevant experience is equivalent to one‑year college)
• Associate’s Degree in a Technical Field
• Certification in relevant focus area

Accountability/Complexity

• Works independently on moderately complex projects/assignments and seeks guidance on projects/assignments of higher complexity
• May provide guidance and assistance to entry level professionals and/or support employees

Benefits

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short‑term and long‑term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company‑wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On‑the‑job training and skills development
• Employee Assistance Program (EAP)