Technical Product Manager

Front Door Defense; Long Beach, Northern (CA, KY); Hybrid; USD 156,000 - 251,000; Full time

Benefits offered by this job

Company equity

Health benefits

Paid time off

Parental leave

401(k) retirement plan

Onsite meals/barista

Job summary

Vast is seeking an Atlassian Technical Product Manager in Long Beach to lead and optimize our Atlassian ecosystem, supporting Haven Station development. The role focuses on administering Jira, Confluence, and Jira Service Management, while integrating external tools, scripting, and documenting configurations.

You will gather requirements, guide platform architecture, and assist with migrations across Atlassian instances.

Qualifications

• Bachelor's degree or equivalent experience in CS/IT or related field.
• 6+ years supporting or managing information systems.
• 4+ years Atlassian development or platform administration; Data Center preferred.
• Strong knowledge of Jira & related Atlassian tools.
• Ability to document requirements and manage projects end-to-end.

Responsibilities

• Administer and maintain Atlassian tools; optimize performance and troubleshoot server issues.
• Implement best practices for platform configuration, scalability, governance, and compliance.
• Integrate external tools via APIs, plugins, and apps; manage data flow securely.
• Develop scripts with Groovy/Scriptrunner and automate workflows.
• Create technical and user documentation for configurations and changes.
• Provide guidance on Atlassian tool configuration, workflows, and architecture.
• Assist migrations across Atlassian instances or from other platforms.
• Provide end-user support and maximize platform adoption.

Skills

Project management

Communication

Jira knowledge

Confluence knowledge

Scriptrunner Groovy

Education

B.S. in CS/IT or related

Tools

Jira

Confluence

Jira Service Management

Job description

Technical Product Manager

Lead and optimize Vast's Atlassian ecosystem to support space station program development

Location: Long Beach, California

Compensation: $156,000 - 251,000 USD / year

About The Role

Technical Product Manager

Vast is developing next-generation space stations and space infrastructure using an incremental, hardware-rich, and low-cost approach. Vast is rapidly developing its multi-module Haven Station to ensure a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and unlocking a new space economy for government, corporate, and private customers. Haven Demo's 2025 success made Vast the only operational commercial space station company to fly and operate its own spacecraft. Next, Haven-1 is expected to become the world's first commercial space station when it launches in 2027, followed by additional Haven modules. Additionally, the company recently announced Vast Satellite, a high-power satellite product line leveraging its space station components and the heritage of Haven Demo. Headquartered in Long Beach, California, and with more than 1,000 employees and over a billion dollars in private capital, Vast has built the facilities required to manufacture and operate America's next space station. The company plans to develop future habitats and systems for the Moon and Mars, dedicated space stations for government partners, and other crewed systems that will unlock the expanding long-term space economy.

Vast is looking for an Atlassian Technical Product Manager, reporting to the Senior Manager of Information Systems, to support the development of the systems that will be required for the design and build of human-rated space stations.

This will be a full-time, exempt position located in our Long Beach location.

Responsibilities:

• Administer and maintain Atlassian tools (Jira, Confluence, Jira Service Management), optimizing backend performance and troubleshooting server-related issues.
• Implement best practices for platform configuration, ensuring scalability, governance, and compliance.
• Facilitate integration of external tools with Atlassian products, configuring APIs, plugins, and third-party applications for secure, efficient data flow.
• Evaluate and integrate plugins to enhance functionality while minimizing overhead.
• Gather and document requirements from stakeholders, tracking them through the project lifecycle to ensure solutions align with business needs.
• Develop scripts using Scriptrunner/Groovy and build automation to extend platform functionality and streamline workflows.
• Create and maintain technical and user documentation, including configurations, workflows, and system changes, as knowledge base material for ongoing reference.
• Deliver expert guidance and recommendations on Atlassian tools and industry best practices for configuration, workflows, and system architecture.
• Assist with migration planning, preparation, and execution across Atlassian instances or from other platforms.
• Provide end-user support, resources, and documentation to maximize platform adoption.
• Maintain high standards of customer service and proactively identify opportunities for improvement and optimization.

Minimum Qualifications:

• Bachelor of Science degree in Computer Science, Information Technology, or related field. Equivalent experience may be substituted.
• 6+ years of experience supporting or managing information systems in a dynamic environment.
• 4+ years of proven experience in Atlassian development or platform administration, preferably Data Center.
• Familiarity with server environments, backend optimization, and troubleshooting.
• Excellent project management and organizational skills with the ability to handle multiple priorities.
• Exceptional communication skills, with the ability to present complex ideas to both technical and non-technical audiences.
• Knowledge of common uses of Jira and associated tools.
• Thrives in dynamic environments, has a passion for improving systems, and enjoys empowering teams with effective tools and processes.

Preferred Skills & Experience:

• Experience with Software DevOps principles and tools.
• Knowledge of advanced Atlassian configurations, including Jira Service Management.
• Strong coding skills, particularly with Groovy, Python, CSS.
• Knowledge of automation tools and techniques.
• Past experience with server to cloud migrations, Atlassian-specific migrations a plus.
• Experience with IDP setup and plugin management.
• Strong ability to create training materials and technical documentation.
• Comfortable working in a high-stress environment balancing several projects at any given time, and the flexibility to adjust for abrupt changes in strategic direction.

Pay Range: California $156,000 - $251,000 USD

Compensation and benefits Base salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full-time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: medical, dental, and vision coverage for employees and dependents, generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non-exempt staff with the ability to cash-out unused vacation annually, paid parental leave, short and long-term disability insurance, life insurance, access to a 401(k) retirement plan, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks. We also take pride in offering exceptional food perks, with snacks, drip coffee & onsite barista, cold drinks, and dinner meals remaining free of charge, and lunch subsidized as part of Vast's ongoing commitment to providing high-quality meals for employees.

U.S. Export Control Compliance Status The person hired will have access to information and items subject to U.S. export controls, and therefore, must either be a 'U.S. person' as defined by 22 C.F.R. § 120.62 or otherwise eligible for deemed export licensing. This status includes U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and asylees and refugees with such status granted, not pending.

Equal Opportunity Vast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.