Technical Product Management Specialist - Transactability

Cisco Systems, Inc; Boston (MA); On-site; USD 97,000 - 133,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Short/long-term disability insurance

Life insurance

Job summary

Cisco Systems, Inc. in Boston, MA seeks a Technical Product Management Specialist to evolve transaction quoting, booking, and invoicing systems. You will back the product backlog, shape the technical roadmap, and partner with customers to bridge business vision with execution.

You will lead discovery for new features, ensure user-centered design, and collaborate with operations, legal, and finance to align configurations with revenue recognition and pricing governance.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 2 years of professional experience in product management, business analysis, or solution architecture in enterprise software.
• Demonstrated experience working in Agile or Scrum frameworks using tools like Jira or Rally.
• Technical expertise with enterprise commercial workflows, including pricing rules, order booking, and subscription management.
• Hands-on experience developing end-to-end test strategies, designing test cases, and leading BAT/UAT on commerce or ERP platforms.

Responsibilities

• Author comprehensive technical specifications and clear acceptance criteria within Jira to guide development teams.
• Lead the product backlog by prioritizing features based on business value, technical debt, and resource constraints.
• Drive commerce simplification by identifying ordering bottlenecks and implementing solutions to reduce quote cycle times.
• Lead the discovery phase for new features, utilizing user-centered design principles to ensure a seamless experience.
• Collaborate with cross-functional operations, legal, and finance customers to ensure configurations align with revenue recognition and pricing governance.

Skills

Product management experience

Agile Scrum

Jira Rally

Enterprise software

BAT/UAT testing

Education

Bachelor's degree in IT/CS/Business or related

Tools

Jira

Rally

Job description

The application window is expected to close on: 10/26/2026

Meet the Team

Our Transactability team powers the multi-billion dollar engine behind Cisco’s services. We are a high-energy, collaborative group that demonstrates intelligent automation and AI to simplify how we quote and sell worldwide. We thrive on solving enterprise-scale challenges, focusing on accelerating deal velocity and improving the experience for our global sales teams and partners.

Your Impact

As a Technical Product Management Specialist, you will support the evolution of our transaction quoting, booking, and invoicing systems. Rather than just delivering requirements, you will serve as a strategic partner to our customers. You will lead the product backlog and influence the technical roadmap, bridging the gap between business vision and technical execution to ensure our systems remain scalable, automated, and user-centered.

Responsibilities

• Author comprehensive technical specifications and clear acceptance criteria within Jira to guide development teams.
• Lead the product backlog by prioritizing features based on business value, technical debt, and resource constraints.
• Drive commerce simplification by identifying ordering bottlenecks and implementing solutions to reduce quote cycle times.
• Lead the discovery phase for new features, utilizing user-centered design principles to ensure a seamless experience.
• Collaborate with cross-functional operations, legal, and finance customers to ensure configurations align with revenue recognition and pricing governance.

Minimum Qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 2 years of professional experience in product management, business analysis, or solution architecture in enterprise software.
• Demonstrated experience working in Agile or Scrum frameworks using tools like Jira or Rally.
• Technical expertise with enterprise commercial workflows, including pricing rules, order booking, and subscription management.
• Hands-on experience developing end-to-end test strategies, designing test cases, and leading Business Acceptance Testing (BAT/UAT) on commerce or ERP platforms.

Preferred Qualifications

• Exceptional storytelling skills with the ability to translate complex technical concepts for business customers.
• Hands-on experience in the Quote-to-Cash domain.
• Deep understanding of services lifecycle commercial models and subscription economies.
• Experience applying machine learning or intelligent automation to streamline manual business processes.
• Familiarity with API integration logic and how different systems communicate within a commerce ecosystem.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.

Message to applicants applying to work in the U.S. and/or Canada:

The starting salary range posted for this position is $97,300.00 to $133,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.

U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies.

Employees On Sales Plans Earn Performance-based Incentive Pay On Top Of Their Base Salary, Which Is Split Between Quota And Non-quota Components, Subject To The Applicable Cisco Plan. For Quota-based Incentive Pay, Cisco Typically Pays As Follows

Incentive Pay Details

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

The applicable full salary ranges for this position, by specific state, are listed below:

New York City Metro Area

$112,200.00 - $186,500.00

Non-Metro New York State & Washington State

$108,400.00 - $164,500.00

• For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
• Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.