Technical Product Launch Manager, Amazon Robotics

Amazon; Nashville (TN); On-site; USD 125,000 - 169,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off

401(k) Plan

Job summary

Amazon.com Services LLC is seeking a Technical Product Launch Manager to own end-to-end launches of robots and related tech within Amazon's live operations. You will lead cross-functional teams, analyze field data, and drive product improvements that shape the engineering roadmap.

You will develop training for a range of stakeholders, coordinate rollout plans, and report progress to senior leadership. The role blends strategic thinking with hands-on troubleshooting in a fast-paced environment.

Qualifications

• 3+ years leading large-scale technical or engineering programs with proven outcomes.
• Experience in a customer-facing role solving business problems with advanced technologies.
• Bachelor's degree in Science, Technology, Engineering, Math, or related field.
• Experience leading cross-functional transformation project teams across broad functions.
• PMP or SCRUM/Agile, SAFe certification.
• Knowledge of the software development lifecycle from conception to delivery.

Responsibilities

• Own end-to-end launch of next-generation robotics technologies into live operations.
• Lead engineering triages, run performance deep dives, and translate field observations.
• Develop and deliver training from associate level to senior leadership.
• Draft product improvement proposals based on field data patterns.
• Standardize how field observations are captured across launches.
• Plan rollout strategies and update senior stakeholders.
• Participate in retrospectives and drive continuous improvement.

Skills

Leadership

Program management

Customer-facing

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree in Science, Technology, Engineering, Math, or related field

Tools

PMP

SCRUM/Agile

SAFe certification

Job description

Description

Amazon Robotics is transforming the future of fulfillment by deploying autonomous mobile robots, robotic manipulation systems, and AI-driven orchestration software across hundreds of fulfillment centers that collectively move billions of packages a year. As a Technical Product Launch Manager, you will sit at the forefront of that transformation, owning the end-to-end launch of next-generation robotics technologies directly into Amazon's live operational network. Your work will have immediate, measurable impact: the systems you launch today will reduce customer delivery times, improve associate safety, and drive operational efficiency at a scale few roles anywhere in the world can match.

The Product Launch team is the critical bridge between Amazon Robotics Engineering & Product and Amazon Operations & Maintenance during the rollout of new automation solutions that are being built in production through fast iteration. You will become a subject‑matter expert in breakthrough technologies, leading engineering triages, running performance deep dives, and translating field observations into product improvements that shape the engineering roadmap. You will develop and deliver training from the associate level up to senior leadership, cultivate lasting customer relationships, and drive adoption across a network that never stops growing.

We are looking for a builder who thrives in ambiguity, leads with data, and earns trust through results. You dive deep into the details without losing sight of the bigger picture. You simplify the complex, champion your customers, and bring a doer mindset to every challenge. If this sounds like you, we'd love to meet you.

A day in the life starts with a stand‑up at a fulfillment center, reviewing overnight performance data for a robotic system beta test. You spot an availability anomaly, triage with the engineering team, and identify a firmware edge case within the hour. By mid‑morning, you're facilitating hands‑on training for technicians, delivering teardown procedures you authored earlier in the launch cycle. After lunch, you shift to strategic work—drafting a product improvement proposal based on patterns from recent field tests, synthesizing data across multiple sites to make the case for a design change that could reduce maintenance time by 30%. You also join a retrospective to extract lessons learned and volunteer to lead a continuous improvement initiative that will standardize how your team captures field observations across future launches. Late afternoon, you update launch trackers, author a status report for senior stakeholders, and plan the rollout strategy for an upcoming launch—building on what worked from past launches. No two days are identical: some weeks you're deep in strategy documents, others you're boots‑on‑the‑ground troubleshooting. What stays constant is the impact—the systems you launch serve millions of customers, the improvements you propose shape the engineering roadmap, and the processes you refine make your entire team more effective.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children can use. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

Benefits

• Medical, Dental, and Vision Coverage
• Maternity and Parental Leave Options
• Paid Time Off (PTO)
• 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets.

Basic Qualifications

• 3+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Bachelor's degree in Science, Technology, Engineering, Math, or a related field
• Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Preferred Qualifications

• PMP or SCRUM/Agile, SAFe certification
• Knowledge of the software development/engineering lifecycle from conception to delivery or IT lifecycle

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MA, North Reading - 131,300.00 - 177,600.00 USD annually

USA, MA, Westboro - 131,300.00 - 177,600.00 USD annually

USA, TN, Nashville - 124,700.00 - 168,800.00 USD annually

USA, TX, Austin - 131,300.00 - 177,600.00 USD annually

USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually

Company

Amazon.com Services LLC

Job ID: A10432168