Technical Product Consultant

Infosys; Richardson (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

401(k) plan

Paid holidays + Paid Time Off

Job summary

Infosys is seeking a Domain Consultant 3 in the Communications, Media, and Technology unit to drive AI-first digital transformation for telecom, media, and tech clients. You will analyze business needs, evaluate IT solutions, and design scalable architectures while coordinating with diverse stakeholders.

The role emphasizes expertise in AI-enabled solutions, MCP/RAG, cloud and DevOps practices, and a strong Java/Spring Boot tech stack. Some travel may be required and relocation possible.

Qualifications

• Experience in AI-driven solutions to solve complex business problems in OSS/BSS domain.
• Apply expertise in MCP (Model Context Protocol) and RAG (Retrieval-Augmented Generation) to build AI solutions.
• Bachelor’s degree or foreign equivalent required; relocation/travel may be required.
• Candidates authorized to work in the United States without sponsorship welcome to apply; visa sponsorship not provided.

Responsibilities

• Perform business analysis using predictive analytics to identify opportunities and optimize value chain.
• Evaluate IT solutions for alignment with client goals and strategic technology decisions.
• Create precise system documentation and articulate technical concepts for diverse stakeholders.
• Research third-party products and provide insights on features, performance, and integration capabilities.
• Create solution architectures and architecture diagrams ensuring scalability and resilience.
• Lead implementation activities and design maintenance strategies for long-term reliability.

Skills

AI-driven solutions

OSS/BSS domain

MCP

RAG

AWS

Kubernetes

CI/CD

Infrastructure as Code

Java

Spring Boot

Security

API gateways

Education

Bachelor’s degree or foreign equivalent

Tools

Java

Spring Boot

Kubernetes

CI/CD

Infrastructure as Code

API gateways

AWS

Job description

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

Overview

The Infosys Communications, Media, and Technology (CMT) unit is a dynamic and innovative division dedicated to driving digital transformation and growth for clients in the telecommunications, media, and technology sectors. Our vision is to become the strategic and trusted partner for our clients by enabling their digital transformation and growth. We achieve this by leading technological changes. Join us to be part of a team that leverages deep industry insights and strategic leadership to deliver innovation-led transformation through digital, cloud, and AI-first solutions.We are committed to building and nurturing a high-impact partner ecosystem and driving long-term, strategic client relationships.

In the assigned Job Role of Domain Consultant 3, your Area Of Responsibility will be as below:

• Perform business analysis projects using advanced techniques (e.g., predictive analytics, scenario modelling) to identify strategic opportunities within the domain, influencing long-term decisions and value chain optimization
• Perform detailed evaluations of IT solutions, leveraging domain expertise to assess effectiveness and alignment with client goals, guiding strategic technology decisions
• Create documentation for systems, ensuring precision and thoroughness, while leading efforts to articulate sophisticated technical concepts for diverse stakeholders
• Perform specialized research on third-party products, providing in-depth insights on features, performance, and integration capabilities to ensure alignment with client needs and industry standards
• Create solution architectures and develop comprehensive architectural diagrams, ensuring scalability, resilience, and integration with existing infrastructure.
• Run the technical aspects of implementation by applying domain knowledge and ensuring scalable optimal system performance. Design and execute maintenance strategies to ensure long-term system reliability

Your Contribution To The Team

• Expertise in of IT solutions and solution architecture for specific sectors
• Proficiency in evaluating IT solutions and aligning them with business enhancement goals
• A focus on innovation and adaptability for integrating new technologies
• Proactive problem-solving to streamline complex requirements.
• Skilled in research, innovation adoption, and designing scalable architectures, aligned with industry standards and best practices

Required Skill And Experience

• Experience in AI-driven solutions to solve complex business problems in the OSS/BSS domain, improving efficiency, accuracy, and customer experience.
• Apply expertise in MCP (Model Context Protocol) and RAG (Retrieval-Augmented Generation) to build AI solutions to deliver measurable outcomes.

Preferred Skill And Experience

• Cloud & DevOps: AWS; Kubernetes; CI/CD; Infrastructure as Code; API gateways.
• Design, develop, and maintain scalable enterprise applications using Java, Spring Boot and ensuring high performance, reliability, and security.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.