Technical Process Manager

Saint-Gobain; Houston (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Saint-Gobain’s CertainTeed division seeks a Technical Process Manager to lead QC/R&D across paper, pulp, and related manufacturing processes. You will drive laboratory testing, process optimization, and new product development while coordinating with suppliers, operations, and engineering to meet quality and regulatory standards.

The role emphasizes ISO 9001 quality systems, risk assessment, and cross-functional leadership in a fast-paced plant environment, with regular fieldwork and development

Responsibilities

• Lead and maintain the plant's ISO 9001 Quality Management System (QMS).
• Ensure compliance with quality standards, procedures, and regulatory requirements.
• Manage corrective and preventive actions (CAPA), root cause investigations, and continuous improvement initiatives.
• Monitor and improve key quality performance metrics.
• Document laboratory results, technical findings, and process recommendations.

Job description

Technical Process Manager

The Technical Process Manager serves as the technical lead for Quality Control (QC) and Research & Development (R&D) activities supporting thermal, acoustical, and fireproofing materials within the Thermal & Acoustical Solutions (TAS) business unit. This role provides technical leadership in product quality, laboratory testing, process optimization, formulation support, and new product development while partnering cross-functionally to drive innovation, continuous improvement, and technical problem-solving.

Key Responsibilities

Paper Industry Expertise

• Demonstrate comprehensive knowledge of paper, pulp, and related manufacturing processes.

• Evaluate and interpret paper samples to support product development, quality initiatives, and technical investigations.

• Apply industry expertise to improve product performance and manufacturing outcomes.

Quality Management

• Lead and maintain the plant's ISO 9001 Quality Management System (QMS) .

• Ensure compliance with quality standards, procedures, and regulatory requirements.

• Manage corrective and preventive actions (CAPA), root cause investigations, and continuous improvement initiatives.

• Monitor and improve key quality performance metrics.

Technical Support & Process Improvement

• Support manufacturing scale-up, process validation, and ongoing production activities.

• Monitor, analyze, and improve manufacturing processes to enhance efficiency and product consistency.

• Ensure compliance with product specifications and quality standards.

• Document laboratory results, technical findings, and process recommendations.

Product Innovation & Development

• Design, develop, improve, and validate TAS products through value engineering, laboratory testing, and field evaluations.

• Support formulation development and optimization efforts.

• Lead new product development initiatives from concept through commercialization.

Research & Analysis

• Conduct market, competitive, and material analyses to identify growth opportunities.

• Evaluate relationships between raw materials, processes, and product performance.

• Maintain awareness of industry trends, standards, and regulatory requirements.

Project Management

• Lead multiple concurrent projects with accountability for scope, timelines, resources, and deliverables.

• Resolve quality and technical issues while ensuring accurate and compliant documentation.

• Track project progress and communicate status to stakeholders.

Collaboration & Communication

• Partner with suppliers, operations, engineering, manufacturing, sales, and other internal stakeholders.

• Communicate quality, technical, and R&D updates effectively across the organization.

• Provide technical expertise to support business objectives and customer requirements.

Core Competencies

• Quality Systems & ISO 9001

• Research & Development

• Product Formulation & Testing

• Process Improvement

• Root Cause Analysis

• Product Development

• Project Management

• Technical Documentation

• Cross-Functional Leadership

• Supplier & Stakeholder Collaboration

Required Qualifications

• Bachelor's degree in Materials Science, Engineering, or a related technical field .

• Minimum 5 years of Research & Development (R&D) experience .

• Minimum 5 years of laboratory experience supporting product development, testing, and analysis, with a strong background in materials testing, formulation, or quality control.

• Minimum 2 years of leadership or supervisory experience .

• Proficiency in laboratory testing methods , analytical techniques, and related tools.

• Strong knowledge of ISO 9001 , GMP requirements , and relevant industry standards, with the ability to interpret and implement these requirements within plant systems.

• Experience conducting risk analysis using methodologies such as FMEA, FTA, and Risk Ranking/Filtering.

• Excellent analytical, problem-solving, project management, interpersonal, and organizational skills.

• Demonstrated awareness of emerging technologies and their application to improve operational efficiency.

• Advanced proficiency in Microsoft Access, Excel, and Word .

• Proven ability to lead, manage, and motivate teams through both direct and matrix management structures.

• Strong project management capabilities.

• Comprehensive knowledge of paper pulp manufacturing processes and related operations.

• Ability and willingness to perform regular fieldwork in plant, laboratory, and operational environments.

Preferred Qualifications

• Master's degree in Materials Science, Engineering, or a related technical field .

• Bilingual in English and Spanish , with the ability to:

• Develop documentation, training materials, and presentations in both languages.

• Effectively communicate with English- and Spanish-speaking stakeholders.

• Translate technical and operational documents from English to Spanish.

Key Competencies

• Technical leadership

• Product development and innovation

• Laboratory operations and quality systems

• Risk assessment and mitigation

• Process improvement

• Cross-functional collaboration

• Strategic project management

• Continuous improvement mindset

#LI-ME1

Through the responsible development of innovative and sustainable building products, CertainTeed, headquartered in Malvern, Pennsylvania, has helped shape the building products industry for more than 110 years. Founded in 1904 as General Roofing Manufacturing Company, the firm's slogan \"Quality Made Certain, Satisfaction Guaranteed,\" inspired the name CertainTeed. Today, CertainTeed is a leading North American brand of exterior and interior building products, including roofing, siding, fence, decking, railing, trim, insulation, drywall and ceilings.

A subsidiary of Saint-Gobain, one of the world’s largest and oldest building products companies, CertainTeed has more than 6,300 employees and more than 60 manufacturing facilities throughout the United States and Canada

Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.

Applicants for roles based in Washington state or remote roles that would be worked from Washington state are encouraged to direct any concerns regarding the state’s Pay Transparency laws to the SGNA HR Compliance team at [e-mail] .

At Saint-Gobain, our goal is to deliver a comprehensive Total Rewards package to support your well-being and improve daily life for you and your family. We value your contribution to our purpose, Making the World a Better Home, and your Total Rewards package aims to help you plan for the future you want.

Employees have the flexibility to choose the benefits that best fit their individual needs:

Health and Wellbeing – Supporting your wellbeing, to thrive in life and work

• Medical, Prescription Drug, Vision, and Dental Insurance

• Healthcare Savings Account and Flexible Spending Account options

• LiveWell Wellness Program

• Employee Assistance Program (EAP)

• Paid Time Off and Paid Parental Leave

Retirement and Protection – Helping to make the future life you want a reality

• 401(k) with Company Match, Retirement Accumulation Plan (RAP), Cash Balance Pension Plan

• Company-provided Life Insurance, AD&D, Short-Term Disability

• Voluntary employee and dependent life insurance, Long-Term Disability, Critical Illness, and Accident Insurance

Additional Benefits – Helping shape the experience and impact you want

• Group Legal

• Identity Theft Protection

• Auto and Home Insurance

• Pet Insurance and Discounts

• Back-up Child & Elder Care

• PerkSpot Employee Discount Program