Technical Planner/Coordinator

Serco; Suffolk (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical Insurance

401(k) Plan

Paid Time Off

Tuition Reimbursement

Life Insurance

Job summary

Serco Inc. in Suffolk, VA, is seeking a full-time Technical Planner/Coordinator to support Joint Staff J-7 DDJTE/JTSD on the CJT contract.

You will build relationships with government, military, and contractor partners to plan, coordinate, and execute M&S, C4I, DB, and network capabilities for Joint and Combined exercises. You will manage the Joint Event Life Cycle, coordinate across multiple stakeholders, and develop technical documentation and readiness dashboards.

Qualifications

• Bachelor's degree from an accredited institution.
• 5 years’ experience with JLVC, M&S, and C4I in Joint or Combined exercises.
• Master's degree may substitute for up to 2 years of experience.
• Active Secret clearance with ability to obtain TS/SCI.
• US citizenship and passport or ability to obtain one.
• Experience in planning, integration, testing, or coordination within a DoD/Joint environment.
• Knowledge of JELC processes and joint exercise planning methodologies.
• MS Office and collaboration/tracking tools proficiency.
• Ability to travel up to 25% domestically and internationally.
• Ability to support night/weekend/extended-hour operations.

Responsibilities

• In This Role, You Will serve as the primary technical planning and coordination point for assigned Joint training exercises and events.
• Collaborate with government, military, contractors, and partners to turn objectives into actionable plans.
• Manage Joint Event Life Cycle requirements, schedules, milestones, risks, and support needs.
• Coordinate with planners, engineers, cybersecurity, intel SMEs, and admins.
• Develop, integrate, and validate M&S, C4I, databases, networks, and architectures for exercises.
• Coordinate connectivity, interoperability, and data exchange across diverse environments.
• Identify and coordinate personnel, facilities, IT, licensing, equipment, and software needs.
• Develop documentation: architecture diagrams, readiness dashboards, trackers, risk registers.
• Develop testing strategies, readiness criteria, and validation activities.
• Monitor readiness, assess impacts of changes, and advise leadership on actions.
• Lead technical coordination during execution, troubleshooting, and escalation.
• Facilitate working groups, AARs, lessons learned, and corrective actions.
• Support JTSE, JLVC modernization, and other M&S/C4I initiatives; pursue automation and analytics.
• Provide technical training and advisory support to government customers and personnel.

Skills

M&S knowledge

C4I concepts

Planning coordination

MS Office

Travel readiness

DoD environment experience

Education

Bachelor's degree

Master's degree optional

Tools

M&S tools

C4I systems

Networking concepts

Job description

Position Description & Qualifications

Serco is seeking a full-time Technical Planner/Coordinator to support the Joint Staff J-7 Deputy Directorate for Joint Training & Exercises (DDJTE), Joint Technology & Simulations Division (JTSD) in Suffolk, Virginia on the Collective Joint Training (CJT) contract. In this role, you will build relationships and collaborate with internal and external government, military, and contractor organizations to plan, coordinate, integrate, test, and execute Modeling & Simulation (M&S), Command, Control, Communications, Computers, and Intelligence (C4I), Database (DB), network, and other technical capabilities supporting Joint and Combined Military Exercises. This position is on-site in Suffolk, Virginia.

In This Role, You Will

• Serve as the primary technical planning and coordination point of contact for assigned Joint training exercises and events, maintaining continuity from initial planning through execution and After Action Review (AAR).
• Collaborate with Government, military, contractor, coalition, and partner stakeholders to translate exercise objectives and technical requirements into actionable plans and support activities.
• Manage and track Joint Event Life Cycle (JELC) technical requirements, schedules, milestones, dependencies, risks, issues, and support requirements throughout all event phases.
• Coordinate with planners, technical leads, engineers, cybersecurity personnel, intelligence SMEs, system administrators, and other stakeholders to support exercise planning and execution.
• Develop, integrate, and validate M&S, C4I, database, network, federation, and technical architectures required to support Joint and Combined training events.
• Coordinate technical connectivity, interoperability, system integration, data exchange, and federation requirements across local, remote, Joint, Service, Combatant Command, agency, coalition, and partner environments.
• Identify and coordinate personnel, facility, IT, communications, equipment, software, licensing, and other technical support requirements necessary to support exercise objectives.
• Develop and maintain technical planning products, architecture diagrams, readiness dashboards, schedules, trackers, risk registers, status reports, and other documentation required to support event execution.
• Develop and coordinate testing strategies, readiness criteria, and technical validation activities, including EFTs, EOTs, RRE/RRTs, interoperability testing, and technical rehearsals.
• Monitor technical readiness, assess impacts of changing requirements, and provide leadership with status updates, risk assessments, mitigation strategies, and recommended courses of action.
• Lead technical coordination efforts during exercise execution, including troubleshooting, escalation, and resolution of cross-functional technical issues affecting training objectives.
• Facilitate technical working groups, synchronization meetings, Hotwashes, AARs, lessons learned, and corrective action activities to improve future event execution.
• Support JLVC Development, JLVC Modernization, JTSE, JTT, and other M&S/C4I initiatives, while identifying opportunities for process improvement, automation, AI, and data analytics integration.
• Provide technical training, mentorship, and advisory support to Government customers, contractor leadership, and exercise support personnel, and perform other duties as required.

To Be Successful In This Role, You Must Have

• Bachelor's degree from an accredited institution.
• 5 years of experience supporting, integrating, planning, coordinating, or operating Joint Live, Virtual, and Constructive (JLVC), Modeling & Simulation (M&S), and Command, Control, Communications, Computers, and Intelligence (C4I) systems in Joint or Combined military exercises.
• A Master's degree may be substituted for up to two years of the required experience
• Active Secret clearance with the ability to obtain and maintain a TS/SCI clearance.
• U.S. Citizenship and possession of a current U.S. Passport or the ability to obtain one.
• Experience supporting technical planning, integration, testing, coordination, or execution activities within a DoD, Joint, Service, Combatant Command, or comparable operational environment.
• Experience managing or coordinating technical requirements across multiple organizations, functional areas, and stakeholder groups.
• Knowledge of Modeling & Simulation (M&S), C4I, database, networking, cybersecurity, intelligence, and system interoperability concepts relevant to Joint training environments.
• Knowledge of Joint Event Life Cycle (JELC) processes and Joint exercise planning methodologies.
• Experience developing, documenting, validating, or managing technical requirements, test plans, technical architectures, integration activities, readiness assessments, or related technical planning products.
• Experience identifying and managing technical risks, dependencies, resource requirements, and corrective actions associated with complex technical environments.
• Proficiency with Microsoft Office Suite and collaboration, planning, tracking, or knowledge management tools.
• Ability to travel up to 25% domestically and internationally.
• Ability to support night, weekend, shift, and extended-hour operations during test events and exercise execution activities.

Additional Desired Qualifications

• Familiarity with Joint Training Synthetic Environment (JTSE).
• Familiarity with JLVC federation environments, M&S-to-C4I stimulation, Joint training architectures, and distributed/federated training environments.
• Familiarity with integrating Artificial Intelligence (AI), automation, business intelligence, and analytics capabilities into technical planning and operational processes.
• Previous experience supporting the Joint Staff J-7, Combatant Commands, Services, Joint training programs, or Joint/Combined exercises.
• Experience supporting JELC Planning Conferences, IPRs, EFTs, EOTs, RRE/RRTs, and exercise execution.
• Experience developing or coordinating technical architectures, connectivity plans, M&S-to-C4I interfaces, technical manning plans, test plans, or technical readiness assessments.
• Experience working with distributed Joint, Service, Combatant Command, coalition, or partner training environments.
• Knowledge of DoD cybersecurity, information assurance, system accreditation, network access, and classified system requirements.
• Experience leading or facilitating technical working groups and coordinating multidisciplinary technical teams.
• Experience with technical requirements management, configuration/change management, risk management, and technical readiness reporting.
• Previous military, DoD civilian, or DoD contractor experience supporting Joint training and exercise environments is highly desirable.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process please email: [e-mail] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance - so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements. Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans.

The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations.