Technical Operator

Tosca Services, LLC; Norton (MA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

Healthcare and vision

401(k) with company match

Paid time off and parental leave

Life insurance and disability coverage

HSA with employer contributions

Job summary

Tosca Services, LLC is hiring for a production/maintenance role at our Norton, MA facility. You will inspect RPCs, load and stack materials, and operate automated equipment on a fast-paced line while safely using a forklift as needed.

Responsibilities include keeping a clean work environment, following LOTO and safety procedures, and supporting service center processes. Strong work ethic and teamwork are essential for success in this role.

Qualifications

• Minimum 2+ years related experience preferred.
• Forklift Experience – 2+ years actively operating a forklift where applicable.
• Operators Experience – 2+ years operating automated equipment.

Responsibilities

• Inspect RPCs for quality and remove waste material, stickers, tags, damaged RPCs from the production line.
• Load, unload, and stack RPCs from the production line for processing.
• Safely operate a forklift (as required).
• Maintain a clean and safe work environment and report safety concerns.
• Operate and monitor automated machinery using touchscreens and switch panels.
• Support service center operational processes including HMI and scanning activities.
• Perform sanitization and cleaning of the production line and equipment.
• Follow Tosca safety protocols (LOTO, chemical handling).
• Monitor RPC flow and adjust input/output to maximize throughput.
• Track supplies and materials used during processing.
• Complete administrative tasks (document prep, filing, training support, auditing, data entry, inventory).
• Read and follow SOPs and written instructions.
• Assist Maintenance Coordinator/Technician with minor machine adjustments and troubleshooting.
• Perform other related duties as assigned.

Skills

Forklift experience

Automated equipment operation

Strong communication

Team player

Attention to detail

Adaptability

Tools

Automated machinery

Forklift machinery

Job description

Why Tosca?

At Tosca, we’re redefining supply chains by delivering innovative solutions that drive sustainability, efficiency, and performance. As a leader in reusable packaging, we thrive on collaboration, transparency, and doing the right thing. Here, your work will matter. You’ll lead change, drive impact, and shape the future of how products move through global supply chains. Join a team where your voice is heard, your ideas have power, and your career can grow.

What You’ll Do:

• Inspect Reusable Plastic Containers (RPCs) for quality and remove waste material, stickers, tags, damaged RPCs, and non-Tosca RPCs from the production line in accordance with Tosca’s food safety policies.
• Load, unload, and stack RPCs from the production line for processing
• Safely operate a forklift (as required)
• Maintain a clean and safe work environment, including reporting food safety or environmental concerns.
• Operate and monitor automated machinery using touchscreens and switch panels.
• Support service center operational processes, including HMI and scanning activities
• Perform sanitization and cleaning of the production line and equipment
• Follow Tosca safety protocols, including Lockout/Tagout (LOTO), chemical handling, and other required safety procedures
• Monitor RPC flow through the line and adjust input/output as needed to maximize throughput
• Track and monitor supplies and materials used during processing
• Complete administrative tasks such as document prep, filing, training support, auditing, data entry, and inventory counts
• Read and follow written instructions and standard operating procedures (SOPs)
• Assist the Maintenance Coordinator or Technician with minor machine adjustments and basic troubleshooting
• Perform other related duties as assigned within the service center

What We Are Looking For:

• Minimum 2+ years related experience preferred
• Forklift Experience – 2+ years actively operating a forklift where applicable
• Operators Experience – 2+ years operating automated equipment
• Packaging or Food manufacturing environment is a plus
• Effective listening, communication (verbal and written)
• Comfortable in fast-paced, customer driven, change focused environment
• Good judgment and decision-making ability
• Team player who works productively and demonstrates leadership potential
• Ability to perform simple business math
• Demonstrated high integrity and ethical standards
• Manages time effective and adapts quickly to changing priorities
• Strong organizational skills and attention to detail
• Ability to follow written instructions and documented procedures
• Ability to work occasional flexible hours and over time based on company/volume needs

Pay and Perks:

• Pay :
• Benefits : Tosca offers a comprehensive benefits package to our team members. Full-time employees (30+ hours per week) have access to multiple healthcare plan options (including medical, dental, and vision coverage), a 401(k) retirement plan with a company match, paid time off, paid parental leave, company-paid life insurance and short-term disability coverage, as well as long-term disability for eligible roles. We also provide tax-advantaged health accounts (HSA with employer contributions and FSA programs), an Employee Assistance Program, and a range of additional perks – such as a fitness reimbursement program, educational assistance, employee discount programs, and optional supplemental insurance (e.g., accident, critical illness, hospital indemnity) and legal/identity theft protection plans.

Work Schedule

• Shift -
• Hours -

Our Commitment to Equal Opportunity

At Tosca, we believe in fostering a workplace where everyone is treated with respect and dignity. We are an equal opportunity employer, dedicated to creating an inclusive and equitable environment where all qualified applicants are considered without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Compliance

Tosca participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information, please visit the E-Verify website.