TECHNICAL OPERATIONS ANALYST

XR Trading LLC.; Chicago (IL); On-site; USD 100,000 - 170,000; Full time

Job summary

A leading proprietary trading firm seeks an IT Support professional to oversee critical trading systems and provide support to their corporate office. The role requires a technical degree and proficiency in software and systems management, ensuring operational stability and user support. This position offers a competitive salary and a comprehensive benefits package, including remote work options and generous PTO.

Benefits

Medical Coverage

Dental Coverage

Health Savings Account

$50,000 Life Insurance Policy

Short-term Disability Insurance

Long-term Disability Insurance

Employee Assistance Program

401(k) Retirement Savings Plan

Paid Time Off

Tuition Reimbursement

Option to Work Fully-Remote

Regularly Scheduled Company Sponsored Lunch

Access to Building Gym

Regular Corporate Events

Qualifications

• Exceptional communication and collaboration skills required.
• Experience supporting and configuring Windows Server and Windows 11.
• Proficient in Linux and understanding of networking concepts.

Responsibilities

• Oversee operation and maintenance of trading systems.
• Provide end user support to corporate office employees.
• Install, configure, maintain, and troubleshoot PC hardware and software.

Skills

Communication

Collaboration

Problem Solving

Technical Support

Project Management

Linux

Networking Concepts

Education

Bachelor’s or Associate degree in Computer Science or Engineering

Tools

Windows Server

Windows 11

Group Policy

Active Directory

Intune

Atlassian suite (Confluence, Jira, Bitbucket)

SQL

Job description

Description

XR Trading is a proprietary trading firm with employees in the Netherlands, UK and US. XR participates in a wide variety of marketplaces including global futures, equities, commodities, options, fixed income, and cryptocurrencies. Our culture emphasizes teamwork and focuses on continuous integration and test-driven development.

Job Function & Responsibilities

• Oversee the operation and maintenance of our trading systems, guaranteeing continuity and stability in our production trading environment
• Coordinate, plan, and execute firm-wide changes within a global change management framework
• Providing end user support to employees in Chicago corporate office and abroad
• Install, configure, maintain and troubleshoot PC hardware and software
• User provisioning
• Providing support for conference room technologies
• Evaluating and recommending new hardware and software technologies or solutions
• Assist in procuring, managing, and maintaining technology inventory
• Support other key initiatives as the business dictates
• On call coverage in a team rotation

Location

• Employee must be a US citizen
• Individual must live in the Chicagoland area and be able to commute daily to the XR Trading Chicago Office: 550 W Jackson Blvd Suite 1000 Chicago, IL 60661

Education

• Bachelor’s or Associate degree preferably in a technical area such as computer science or engineering

Required Experience & Skills

• Exceptional communication and collaboration skills
• Strong experience supporting and configuring Windows Server, Windows 11
• Strong knowledge of Group Policy and Active Directory
• A self-motivated personality with a passion for solving complex problems
• Proficient in Linux
• Understanding of networking concepts such as DNS, HTTP, TCP/IP, UDP, and related protocols
• Passionate about technology
• Ability to manage projects independently

Preferred Qualifications

• Intune management experience
• Previous mobile device management experience
• Familiarity with Atlassian suite of products (Confluence, Jira, Bitbucket)
• Familiar with SQL or similar relational database system

Please note: only individuals whose qualifications match our current needs will be contacted for further screening and/or interviews. XR Trading does not hire candidates who are currently on a student visa or who now or in the future will require XR to sponsor them for employment visa. Thank you for your interest in XR Trading!

Below is the expected base salary range for this position. This position is also eligible for an annual discretionary bonus as additional compensation as well as company benefits listed below.

Base Salary Range

• $100,000 - $170,000 USD

XR’s Benefits Package

100% Employer-Paid

• Medical Coverage
• Dental Coverage
• Health Savings Account
• $50,000 Life Insurance Policy
• Short-term Disability Insurance
• Long-term Disability Insurance
• Employee Assistance Program

Flexible Spending Accounts

• Dental
• Vision

401(k) Retirement Savings Plan

• XR matches 50 cents to every dollar employee contributes

Pre-tax Transit Benefits

• $50 stipend for each month
• Annual reimbursement for bike sharing programs

Paid Time Off

• Generous Annual Vacation and Sick Time
• Maternity, Paternity and Adoptive Parent Leave

Continued Education

• Tuition Reimbursement for relevant Undergraduate and Graduate School
• 100% reimbursement for successful completion of qualifying Certificate Programs, CFA Exams, and Single Courses

Anniversary Program

• 5 Years of Employment: 2 additional PTO days and a long-weekend trip for two to a local resort of your choice
• 10 & 20 Years of Employment: 6-Week Paid Sabbatical
• 15 Years of Employment: 3 additional PTO days and a long-weekend trip for two to a global destination of your choice

Other XR Perks

• Option to Work Fully-Remote
• Regularly Scheduled Company Sponsored Lunch
• Access to Building Gym
• Regular Corporate Events
• Book Club