Technical Marketing Engineer

Zscaler; San Jose (CA); Hybrid; USD 164,000 - 204,000; Full time

Benefits offered by this job

Health plans

Paid time off

Parental leave

Retirement plan

Education reimbursement

In-office perks

Job summary

Zscaler is seeking a Senior Technical Marketing Engineer for our Data Security team in a hybrid role (3 days on-site). You will enable field teams, develop white papers and instructional videos, and directly engage with customers to drive product adoption and success.

You will evaluate AI/ML tools for DLP use cases, benchmark models, translate findings into product guidance, and help reduce false positives while supporting MCP tools for DLP features.

Qualifications

• Curiosity and active exploration of AI tools to augment workflows.
• Excellent communication to convey complex tech to varied audiences.
• Strong background in data security principles and practice.

Responsibilities

• Lead field enablement initiatives to equip customer-facing teams with technical knowledge and resources.
• Create high-quality technical content, including white papers and instructional videos.
• Engage directly with customers to showcase technical solutions and capture product feedback.

Skills

Curiosity about AI tools

Communication skills

Data security principles

Tools

CASB

SSE

DLP

Job description

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback. Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler.

Role

We are looking for a Senior Technical Marketing Engineer to join our team. This is a Hybrid (3 days a week) role, reporting to the Sr. Dir Technical Marketing Engineer in the Product Management department. In this position, you will drive impactful technical marketing initiatives by enabling field teams, creating compelling technical content including white papers and videos, and engaging directly with customers to accelerate product adoption and success. As a Technical Marketing Engineer for Data Security, you will evaluate and prototype AI/ML technologies for Data Security and DLP use cases, validate Data Classification and AI-based DLP triage capabilities, and assess and demonstrate MCP tools that support DLP features. You will benchmark model performance, analyze security datasets to identify detection insights, and tune classification and detection approaches to improve accuracy and reduce false positives. You will translate technical findings into product guidance, demonstrations, and recommendations.

What you’ll do (Role Expectations)

• Lead field enablement initiatives to equip customer-facing teams with technical knowledge and resources

• Create high-quality technical content, including white papers and instructional videos

• Engage directly with customers to showcase technical solutions and capture product feedback

Who You Are (Success Profile)

• You act like an owner by driving passion for the mission into action, operating with integrity, and seamlessly navigating between high-level strategy and hands-on execution.

• You are a problem-solver who seeks out challenges and is energized by finding solutions to complex technical problems that deliver high impact.

• You are customer-obsessed, building deep empathy for internal and external customers while anchoring decisions in solving real-world problems.

• You are a positive force who approaches hard problems with constructive energy and a contagious spirit that keeps the team focused on solutions.

• You are driven by innovation with a deep curiosity for how things work, energized by solving technical challenges and leveraging technology to accelerate transformation.

What We’re Looking for (Minimum Qualifications)

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving

• Excellent communication skills with the ability to convey complex technical concepts clearly to varied audiences

• Strong background in data security principles and practice

What Will Make You Stand Out (Preferred Qualifications)

• Practical experience and proficiency in applying modern AI tools to streamline technical marketing workflows

• 5+ years of experience as a TME

• Prior knowledge of CASB, SSE, SASE, and DLP

#LI-AJ-1 #LI-Hybrid

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$164,000—$204,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans

• Time off plans for vacation and sick time

• Parental leave options

• Retirement options

• Education reimbursement

• In-office perks, and more!

Learn more about Zscaler's hybrid working model and benefits here (https://www.zscaler.com/candidate-resource-hub) .

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.