Technical Lead, Services Reliability & Management

ServiceNow; Charlotte (NC); Remote; USD 120,000 - 150,000; Full time

Job summary

A leading company in cloud computing is seeking a seasoned software delivery professional to oversee microservices support and lead a talented team. This role offers remote work flexibility and opportunities for career growth. Candidates should have extensive experience in Java or Python, along with strong knowledge of containerization and database technologies. Join a collaborative environment focused on innovation and operational excellence.

Benefits

Career advancement opportunities

Competitive salary with potential bonuses

Flexible work arrangements

Qualifications

• 10+ years of software delivery experience focusing on Microservices.
• Strong proficiency in Java and/or Python.

Responsibilities

• Oversee high-performance support for deployed microservices.
• Collaborate with departments to manage expectations.

Skills

Java

Python

Microservices

SQL

NoSQL

Leadership

Tools

Docker

Kubernetes

CI/CD

Prometheus

Grafana

ELK stack

Splunk

Job description

Employer Industry: Cloud Computing and Enterprise Software

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Competitive salary with potential bonuses
- Work remotely with flexible work arrangements
- Engage in innovative projects utilizing AI and microservices
- Collaborative and supportive work environment focused on continuous improvement
- Chance to lead a talented team and influence operational best practices

What to Expect (Job Responsibilities):
- Oversee high-performance support for deployed microservices, including AI/ML and integration services
- Collaborate with internal departments to understand business requirements and manage expectations
- Proactively monitor and troubleshoot service performance to ensure high availability and reliability
- Analyze incidents to identify root causes and develop technical solutions as needed
- Prepare and communicate operational metrics to both internal and external stakeholders

What is Required (Qualifications):
- 10+ years of professional software delivery experience, with a focus on Microservices architecture and support
- Strong proficiency in Java and/or Python
- Extensive experience with containerization technologies such as Docker and orchestration tools like Kubernetes
- Deep understanding of RESTful APIs and API gateway technologies
- Strong knowledge of SQL, NoSQL, and in-memory databases

How to Stand Out (Preferred Qualifications):
- Experience leveraging AI in work processes, decision-making, or problem-solving
- Familiarity with CI/CD tools such as Jenkins and GitLab CI
- Knowledge of event-driven architectures and messaging systems like Kafka or RabbitMQ
- Experience with cloud platforms such as Azure or Google Cloud
- Experience with monitoring and logging tools like Prometheus, Grafana, ELK stack, or Splunk

#CloudComputing #EnterpriseSoftware #RemoteWork #CareerGrowth #LeadershipOpportunity