Technical Lead, JD Edwards EnterpriseOne - Manufacturing

HCLTech; United States; Remote; USD 64,000 - 130,900; Full time

Job summary

A leading IT services firm seeks a Junior JDE Application Support Engineer to deliver technical support for JD Edwards EnterpriseOne in the manufacturing sector. This role requires a bachelor’s degree, 1-3 years of relevant experience, and strong analytical and communication skills. You'll provide incident management, troubleshoot issues, and collaborate with cross-functional teams to optimize application performance. The company offers a full-time contract and opportunities for professional growth and development.

Qualifications

• 1-3 years of experience with JD Edwards EnterpriseOne, especially in manufacturing modules.
• Strong analytical and problem-solving skills to troubleshoot effectively.
• Excellent verbal and written communication skills.

Responsibilities

• Provide troubleshooting and resolution for JDE application issues.
• Log and track incidents ensuring timely resolution.
• Perform root cause analysis for recurring issues.
• Assist in software patches and application updates.
• Work with cross-functional teams to address system problems.
• Create documentation for troubleshooting and technical processes.
• Monitor application logs for performance issues.

Skills

Analytical skills

Problem-solving skills

Communication skills

Teamwork

Familiarity with JD Edwards EnterpriseOne

Familiarity with PL/SQL

Education

Bachelor's degree in Computer Science, IT, or Engineering

Tools

Bug-tracking tools

Job description

A leading IT services firm seeks a Junior JDE Application Support Engineer to deliver technical support for JD Edwards EnterpriseOne in the manufacturing sector. This role requires a bachelor’s degree, 1-3 years of relevant experience, and strong analytical and communication skills. You'll provide incident management, troubleshoot issues, and collaborate with cross-functional teams to optimize application performance. The company offers a full-time contract and opportunities for professional growth and development.