Technical Inside Sales Associate - Power & rPDU

Vertiv; Columbus (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

Vertiv in Columbus, Ohio, is seeking a Technical Inside Sales Associate to provide technical pre-sales support to national resellers. You will assist with product configuration and respond to customer requirements, partnering with reseller teams and Vertiv's Inside Sales network.

The role emphasizes collaboration, accuracy, and clear communication, with responsibilities including technical guidance, bid reviews, and cross-reference inputs to help customers position Vertiv solutions effectively.

Qualifications

• Bachelor’s degree or equivalent in engineering or technical field; 3–5 years equivalent experience accepted.
• 0-1 years of application engineering experience.
• Strong MS Office skills; detail-oriented with analytical problem-solving.

Responsibilities

• Provide pre-sale applications engineering support via phone, email, and web to national resellers.
• Assist in defining technical pre-sales elements supporting marketing collateral to national resellers.
• Provide competitive evaluations to national resellers when appropriate.
• Serve as escalation point for national resellers on technical pre-sales questions.
• Provide technical sales support to targeted national resellers via training and presentations.

Skills

Verbal communication

Written communication

Analytical skills

Attention to detail

Team collaboration

Customer relations

Education

Bachelor’s degree in electrical or mechanical engineering or other technical degree

Associates degree or Military certification (equivalent)

5 years directly related work experience (equivalent)

Tools

MS Office

Job description

• Vertiv is hiring a Technical Inside Sales Associate - Power & rPDU to provide technical pre-sales support to targeted national resellers. This position will provide configuration assistance or actual product configuration development, interaction with national resellers technical teams on their customer application requirements, bid spec reviews and compliance documentation, and competitive cross-reference inputs. In addition, provide technical guidance or clarification to national reseller sales teams on how to best position information for effective selling. This position will primarily interface with the national reseller technical teams, national reseller sales teams, and the Vertiv Inside Sales reseller support teams.

RESPONSIBILITIES

• Provide pre-sale applications engineering support via phone, e-mail, and web to national resellers.
• Assist in defining technical pre-sales elements supporting marketing collateral to national resellers.
• Provide competitive evaluations to national resellers when appropriate.
• Serve as escalation point for national resellers on technical pre-sales questions.
• Provide technical sales support to targeted national resellers via training and presentations.

QUALIFICATIONS

• Bachelor’s degree in electrical or mechanical engineering or other technical degree. Associates degree or Military certification with at least 3 years of directly related work experience will be held as equivalent to the educational requirement. 5 years of directly related work experience may also be held as equivalent to educational requirement.
• 0-1 years of application engineering experience.
• Strong computer skills, including working knowledge of MS Office suite, are required.
• Highly detail-oriented with a critical degree of accuracy regarding problem-solving and analytical skills.
• Strong verbal and written communication skills. Strong presentation skills.
• Capability of effectively interacting with global personnel.
• Professional attitude towards customer relations.

PHYSICAL & ENVIRONMENTAL DEMANDS

• Prolonged periods of sitting at a desk and working on a computer.

TIME TRAVEL REQUIRED

• Up to 10% quarterly.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPLES

Safety. Integrity. Respect. Teamwork. Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].