Technical Field Advisor (TFA FEP) - HD Gas Turbine (Alstom)

FieldCore; Cambridge (MA); On-site; AUD 60,000 - 90,000; Full time

Job summary

FieldCore is looking for candidates to join the Field Engineering Program (FEP) as a TFA. You will undergo in-person and online training, learn lean methods, and gain hands-on experience through on-the-job training and mentorship from seasoned TFAs.

After graduation, you may qualify for a TFA role and travel to customer sites for installation and maintenance of energy-generation equipment. The program emphasizes safety, teamwork, and technical growth, with extensive field travel and

Qualifications

• Technical/university degree or qualifying experience, or a high school diploma with 4+ years in Field Services

Responsibilities

• Manage and coordinate on-site activities
• Install systems and perform preventive maintenance and calibration
• Respond to emergency repairs and service requests
• Provide technical instruction to customer representatives
• Prepare technical reports and maintain project documentation
• Ensure safety standards and compliance on site
• Travel extensively to field sites for project support
• Develop and mentor other team members

Skills

English proficiency

Technical reading

Travel readiness

Leadership potential

Education

Technical/University degree

High School Diploma or GED with 4+ years Field Services experience

Tools

Dial and laser alignment

Job description

About GE Vernova

GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification businesses and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernovahelpscustomers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 100+ countries around the world.

GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future. As part of theGas Power One Field Services team, FieldCore installs, maintains and upgrades power generation equipment, enabling operators of the world’s energy infrastructure to provide more reliable and affordable energy.

Job Summary

A TFA FEP is an entry level position. You will start by being enrolled in FieldCore’s Field Engineering Program (FEP). While in the FEP, you will develop in-depth technical expertise, lean thinking and leadership skills and will have a unique opportunity to go through:

• In-person and Online training Curriculum
• On-the-job trainings
• Learning from experienced Technical Field Advisors (TFA’s)

You will gain experience and grow your career while traveling and helping provide power to communities. Upon successful graduation from the FEP program, you will be eligible for a TFA position.

The TFA travels to customer sites and supports customers with installation, maintenance, and warranty work with industrial power generation rotating equipment (Gas/Steam turbines). This position requires technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams, dial and laser alignment and thermal growth equipment. Implements and executes the work under safety and environmental policies, serving as an example for others and provide full and active commitment in the deployment of the EHS Policies and any additional project-specific written statement or procedure.

Essential Duties & Responsibilities

• Manage, perform, coordinate the management of site activities
• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair, and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair, and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Signs off on all changes implemented
• Drive customer satisfaction through commitment to quality
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Knowledge to troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Coach, mentor, and train other team members as required, to impart and perpetuate field engineering and/or product knowledge
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly
• Perform aftermarket upgrades that need to be performed at the site level
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Extensive travel to and from projects and various field assignments will be required
• May be assigned other duties to help proactively drive our FieldCore vision and align with our organization’s core values.
• Ability and willingness to work holidays, weekends and overtime as required by field assignments
• Manage and develop employees

Required Qualifications & Experience

• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• 3+ years of experience in a field services or power generation equipment maintenance position
• Strong technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment
• Extensive travel to and from projects and various field assignments will be required
• English proficiency required

Desired Characteristics

• Introductory level. Most new hires with little experience on the GE Product will start in this level. Participates in on-the-job training.
• Experience and training on Alstom, Siemens, or other OEM equipment
• Extensive Field Engineering Services experience
• Strong organizational and project management skills
• Strong oral and written interpersonal, communication, and leadership skills
• Strong business acumen and ability to sell GE products to the customer

FieldCore is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, age, veteran status, status as a qualified individual with a disability, marital status, pregnancy, sexual orientation, ancestry, genetic information, gender identity, or any other characteristic protected by law.