Technical Enablement Engineer

Apple, Inc.; Seattle (WA); On-site; USD 175,000 - 309,000; Full time

Job summary

Apple Services Engineering Security is seeking a Technical Enablement Engineer to empower Apple engineers to build secure software at scale. You will author and maintain security guidance, automate workflows, and craft learning resources that bridge guidance with practical engineering.

You will drive adoption of security practices across the software lifecycle, develop LLM-powered content, and lead internal comms campaigns to align teams with evolving security standards.

Qualifications

• Extensive software engineering and technical writing experience.
• Experience in SDLC, software supply chain engineering, and security tooling.
• Experience writing production-quality automation and Slack integrations.
• Familiarity with LLM-assisted development and prompt engineering.
• Experience designing internal communications for technical audiences.

Responsibilities

• Author and maintain a comprehensive library of security guidance for engineers.
• Identify gaps in documentation via inquiries, trends, and radar submissions and address them.
• Establish and uphold documentation standards and ensure content discoverability.
• Design and build Slack-based automation to surface security FAQs and route questions.
• Automate Radar creation workflows to help engineers file actionable reports.
• Create feedback loops to capture FAQs and feed insights into docs and features.
• Develop LLM skills files and system prompts for secure development guidance.
• Plan outreach campaigns and tailor messaging for different engineering audiences.

Skills

Software engineering

SDLC knowledge

Software supply chain engineering

Slack automation

Radar workflows

Education

Bachelor's degree in Computer Science or related

Tools

Slack

Radar

LLM tooling

Job description

Seattle, Washington, United States Software and Services

The Apple Services Engineering Security team builds and provides secure systems and infrastructure that fuel Apple’s services (such as iCloud, Music, Siri, and the App Store). As part of the ASE Security team, you will help manage the security needs of Apple’s services around the world.We’re looking for a Technical Enablement Engineer to help engineers across Apple build secure software with confidence. In this role, you will close the gap between security guidance and engineering practice, crafting the documentation, automation, and learning resources that make secure development intuitive, accessible, and with minimal friction at scale.You will be the connective tissue between security standards and the engineers who implement them across the software development lifecycle, translating complex technical requirements into clear, actionable guidance. You’ll play a meaningful role in ensuring the highest standard of security across Apple's engineering organizations, helping teams adopt new practices and tools, integrate security frameworks, and to stay aligned as standards evolve.

Description

As a Technical Enablement Engineer on the Services Engineering Security team, you will own the creation and maintenance of the resources that application, infrastructure, and platform engineers depend on to build securely. This is a highly collaborative cross-functional role that blends software development, technical writing, and strategic communication to drive measurable adoption of security practices across Apple's engineering community.Documentation & Knowledge ManagementAuthor and maintain a comprehensive library of security guidance including FAQs, skills libraries, decision guides, and onboarding documentation targeted at software engineersIdentify gaps in existing documentation by analyzing inbound questions, support trends, and Radar submissions, and close those gaps proactivelyEstablish and uphold documentation standards, ensuring content remains accurate, discoverable, and aligned with evolving engineering practicesAutomation & ToolingDesign and build Slack-based automation to surface security FAQs, route questions to appropriate resources, and reduce repetitive support burden on the teamDevelop automation to streamline Radar creation workflows, enabling engineers to file well-structured, actionable reports with minimal frictionBuild feedback loops that capture frequently asked questions from engineers and route insights back into living documentation and feature requestsLLM Skills & AI-Assisted DevelopmentAuthor skills files and system-level instructions for LLM-assisted development tools, encoding security best practices including software supply chain security and secure software development lifecycle practices in a form that engineers can leverage directly within their development workflowExtend this capability to writing, communications, and outreach creating reusable LLM skills that help the team produce consistent, high-quality content at scaleIterate on skills files based on engineer feedback and observed usage patterns to improve accuracy and relevance over timeOutreach & CommunicationsPlan and execute internal communications campaigns that drive awareness and adoption of security practices, tooling, and policy changes across engineering organizationsDevelop targeted outreach strategies for different engineering audiences, adapting tone, format, and channel to maximize engagement and comprehensionPartner with engineering leads and program managers to coordinate rollout communications for new security requirements and capabilitiesTrack and measure the effectiveness of outreach efforts, using data to refine messaging and delivery

Minimum Qualifications

• 10+ years of experience in a software engineering, developer experience, or technical writing role with strong hands-on development skills
• Understanding principles of building and deploying software, process, and monitoring (SDLC)
• Experience in software supply chain engineering
• Demonstrated ability to write production-quality automation, including Slack workflows and integrations, and tooling for issue and ticket lifecycle management (e.g. Radar)
• Experience authoring technical documentation for engineering audiences — including FAQs, how-to guides, onboarding materials, and reference documentation
• Familiarity with LLM-assisted development tools and experience writing prompt instructions, skills files, or system prompts that shape model behavior for specific domains
• Experience designing and executing internal communications or outreach campaigns targeting technical audiences

Preferred Qualifications

• Bachelors degree in Computer Science or equivalent work experience in a related field
• Familiarity with application security principles, secure coding practices, software supply chain security, or developer-facing security tooling is strongly preferred
• A portfolio or examples of technical documentation, automation scripts, or LLM skills files is welcome

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $175,000 and $308,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.