Technical Delivery Manager

State Street; Quincy (MA); Hybrid; USD 120,000 - 203,000; Full time

Job summary

State Street in Quincy, MA seeks a Technical Delivery Manager to collaborate with Cyber Security Operations teams within the Global Cyber Security organization. The role focuses on transforming Security Operations into a product-led service, delivering applications, platforms, and Data & AI workstreams for end users and stakeholders.

You will lead end-to-end planning and cross-functional delivery while engaging with executives, engineers, and vendors to ensure security outcomes align with

Qualifications

• Bachelor’s degree in technology related field or cyber qualification preferred.
• 5+ years in technical delivery, project management, Scrum, or service delivery.
• 3+ years Cyber Security domain experience preferred.
• Knowledge of Security Frameworks (e.g., NIST); security certifications preferred (CISM/CISSP).

Responsibilities

• Lead end-to-end planning and delivery across technical workstreams.
• Coordinate delivery of Data & AI workstreams, including planning, dependencies, risks, reporting and stakeholder updates.
• Track technical decisions, assumptions and dependencies so they are visible, owned and progressed.
• Manage SLAs, KPIs, service reviews, audits, and continuous improvement initiatives.
• Act as the day-to-day delivery interface between end users/stakeholders, technical leads, engineers and third-party vendors.
• Support sprint, release and transition planning across development, testing, infrastructure, data and support teams.

Skills

Stakeholder reporting

SDLC knowledge

Cloud architecture

Customer obsession

Education

Bachelor’s degree in technology related field

Tools

Confluence

Jira

MS Office Suite

SIEM

EDR

Job description

Who We Are Looking For

We are looking for a Technical Delivery Manager to partner with our Cyber Security Operations teams. This role sits in our Cyber Platforms and Engineering team within the Global Cyber Security (GCS) organization.

Why This Role is Important To Us

This is an exciting opportunity to join an evolving team as we transform Security Operations into a product-led, customer-visible service model to deliver applications, platforms, and Data & AI workstreams to support end users and stakeholders.

What You Will Be Responsible For

• Lead end-to-end planning and delivery across technical workstreams, managing cross-functional project milestones.
• Coordinate delivery of Data & AI workstreams, including planning, dependencies, risks, reporting and stakeholder updates.
• Track technical decisions, assumptions and dependencies so they are visible, owned and progressed.
• Manage SLAs, KPIs, service reviews, audits, and continuous improvement initiatives.
• Act as the day-to-day delivery interface between end users/stakeholders, technical leads, engineers and third-party vendors.
• Support sprint, release and transition planning across development, testing, infrastructure, data and support teams.
• Support controlled change, adoption, documentation, handover and transition to a live service.
• 5+ years of demonstratable experience, working cross-functionally in a complex security operations environment.
• You will be comfortable engaging with stakeholders, managing cross-functional delivery, and aligning security outcomes to business risk and priorities.

What We Value

These skills will help you succeed in this role

• Know your customer and be customer obsessed, providing enablement, support model, and clear service ownership.
• Stakeholder Reporting: Translating complex technical risks and progress metrics into clear updates for executive or non-technical leadership.
• Background in software development life cycle (SDLC), cloud architecture, risk reduction and remediation.
• Be a good human, practitioner and partner who will respectfully challenge the status quo.

Education & Preferred Qualifications

• Bachelor’s degree in technology related technical discipline / Cyber related qualification preferred.

Years Of Experience

• 5+ years in Technical Delivery, Project Management, Scrum, or Service Delivery roles.
• 3+ years Cyber Security domain experience preferred.

Certifications Required Or Preferred

• Knowledge of Security Frameworks and methodologies (e.g., NIST) required.
• Security certifications preferred (e.g., CISM/CISSP)

Knowledge Of Tools Or Technologies

• Expertise in Confluence, Jira & MS Office Suite.
• Tool Stack Acumen: Familiarity with SIEM, EDR, Data Engineering principles and practices.

Other Qualifications

• A relevant project delivery certification, such as PMP, PRINCE2, Scrum Master, Agile, or SAFe, preferred.

Work Requirement

• Hybrid Work
• Requirement: 4 days in office (Quincy, Boston)

Shift Time

• Regular office hours

Salary Range

$120,000 - $202,500 Annual

Benefits

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans. For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.