Technical Data Integration Specialist / Vessel Traffic Controller

Port Of Corpus Christi Authority; Corpus Christi (TX); On-site; USD 66,000 - 84,000; Full time

Job summary

Port Corpus Christi Authority is seeking an energetic individual to monitor vessel movements and maintain harbor records. You will compile data on vessels, cargo, and facility utilization, and assist in creating dashboards used daily by the Harbormaster’s Office.

The role requires an associate degree or IT experience, TWIC, and strong communication skills. Flexible shifts including nights and weekends are part of the schedule, with a focus on accuracy and teamwork.

Qualifications

• High school diploma or GED; TWIC and driver's license required.
• Associate degree in IT or related experience preferred.
• Two years of admin duties with data entry and reporting experience.

Responsibilities

• Monitor and maintain vessel movement records and harbormaster data.
• Update policies and procedures and prepare reports on vessels, cargo, and facility use.
• Extract data and create dashboards to support daily harbor operations.
• Enter daily billing data into the PCCA system and verify accuracy.
• Coordinate communications with Coast Guard, vessel agents, and other agencies.

Skills

Customer service

Communication

English proficiency

Multitasking

Interpersonal skills

Problem solving

Team collaboration

Education

High school diploma or GED

TWIC credential

Valid driver’s license

Associate's Degree in Computer Science

Tools

Reporting software

Spreadsheets

Dashboard creation tools

Job description

Hiring Range: $66,414.40 - $84,367.92/Year. It is anticipated that the hiring rate offered will be +/- the midpoint range depending on qualifications

Port Corpus Christi Authority (PCCA) is currently seeking an energetic individual to join our team! This position is responsible for monitoring and maintaining all records on vessel movements in the harbor.

• Assists with updates to policies, procedures, and other Harbormaster documentations
• Compiles and reports data regarding vessels, cargo, damage, personnel, and facility utilization
• Ability to extract data and utilize data links to assist in the creation of dashboards that could be utilized daily in the operations in the Harbormaster’s Office
• Compiles and reports all information required for billing; enters required data daily into the PCCA computer system concerning billing and vessel activity; edits reports, verifies data for accuracy
• Provides clear communication by telephone, email and/or in person, and notifies of vessel arrivals from the US Coast Guard to the ship agents, when necessary
• Monitors VTIS systems, CCTV monitors, and coordinates with appropriate vessel agents, towing companies, line handlers, pilots’ association, PCCA police, and other maritime personnel for all vessel movements within PCCA jurisdiction, when necessary
• Communicates as required with Coast Guard on vessel traffic and PCCA operations
• Provides communication and coordination with PCCA users, Coast Guard, C.C. Oil Spill Association, PCCA Police, Refinery Terminal Fire Company, and other agencies as required during emergencies if needed
• Communicates, coordinates, and directs all vessels regarding navigation assistance and traffic movements, harbor locations, weather changes, harbor or channel emergencies, channel closures, and any vessel requirements when necessary
• Provides proper information to all PCCA users in a professional manner and performs functions in an accurate and timely manner, maintaining an acceptable level of competence, composure, and professionalism
• Monitors vessel operations at various locations in the ship channel, cargo loadings, transfers, and discharges for compliance with PCCA rules and regulations when needed.
• Makes independent decisions regarding vessel movement and berth assignments as required
• Provides a written and/or verbal rundown of all events, ETAs, ETDs, shifts (events such as rig movements, channel closures, etc.), creating a smooth transition from one shift to the next only when covering a shift.
• Adheres to all PCCA policies, promotes and adheres to SEAPORT values, and maintains good employee relations where teamwork prevails
• Variable work schedule, including but not limited to 8-hour shifts Monday to Friday, 12-hour shifts night or day, weekends, and holidays as needed. Must be flexible in responding to work demands and in working additional shifts as needed. No more than 5 shifts a month will be covered unless the need arises.
• Tier 1 status designation
• CPR certified or ability to become CPR certified within the first year of employment

CANDIDATE PROFILE

The preferred candidate for this position should be a professional and reliable individual with the fortitude to work in a demanding environment and to communicate effectively with PCCA stakeholders and staff. The successful candidate must be customer-service-oriented and able to fit well within an energetic and dedicated team. They must possess the following:

EDUCATION & CREDENTIALS

• High school diploma or GED equivalent
• Ability to obtain and maintain a Transportation Worker Identification Credential (TWIC) during employment
• Valid driver’s license
• Associate's Degree in Computer Science or acceptable equivalent experience in the IT field preferred.

EXPERIENCE & JOB KNOWLEDGE

• Experienceas a radio operator or in Vessel Traffic Service (VTS) operations preferred; experience and knowledge of port operations, including approaches, channel, and port facilities, also preferred
• Experience in computer software applications and data entry for use in reporting software, spreadsheets, graphs, and flowcharts.
• Working knowledge of computer workstations and computer operating systems
• Proficiency in computer software applications with good keyboarding skills
• Basic knowledge of importing and exporting data for use in reporting software, spreadsheets, graphs, and flow charts.
• Experience with the use of computer terminals and online reference resources preferred
• Effective collaboration and problem-solving skills with the use of interpersonal and public communications techniques
• Minimum two years’ experience in the type of administrative duties outlined above or acceptable equivalent experience

TECHNICAL SKILLS

• Solid customer service and communication skills with the ability to speak, read, and write English
• Demonstrated organizational skills; be multitasking and able to maintain professionalism and composure in a demanding work environment
• Ability to understand data links and be able to utilize them in the creation of dashboards
• Ability to create charts from data when requested by the Executive Leadership team, stakeholders, or Port users.
• Ability to define issues, perform research, evaluate alternatives, and develop sound, independent conclusions and recommendations
• Ability to work well within a fast-paced environment, tight deadlines, and a multitude of changing priorities
• Ability to understand, interpret, and apply PCCA policies, tariffs, SEAPORT values, state/federal laws

ESSENTIAL PHYSICAL JOB FUNCTIONS

• Ability to perform essential job functions, including but not limited to frequent standing, walking, sitting, speaking or hearing, typing, and occasional reaching, stooping, kneeling, lifting, and/or moving up to 20 pounds with or without reasonable accommodation
• Ability to work in a general office environment, and on a work site with exposure to adverse weather conditions, fumes and /or air particulates, working in high precarious places, risk of electrical shock and moving mechanical parts, moderate noise levels and working at heights, ability to wear personnel protective equipment, including hard hat, steel toed footwear, eye and hearing protection when performing work functions
• Communicating verbally, in writing, and over devices such as phones and mobile phones
• Ability to operate mechanical and electrical equipment and light-weight highway vehicles and standard office equipment and to work the requisite hours to fulfill position objectives, including evenings and/or weekends, as needed
• Must show no greater than a mild hearing loss, not to exceed 40 decibels at frequencies 500-4000 Hz in either ear

If you are selected for a position with PCCA, your employment will be contingent upon the successful completion of a physical examination, drug test, and alcohol screening, as well as a verification of information and qualifications provided during the selection process.

As part of our dedication to workforce diversity, PCCA is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard to race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information, or any other protected group status.