Technical Counter Specialist – Hydraulics & Mechanical Repair

Singer Industrial Company

Forest Park (GA)

On-site

USD 42,000 - 56,000

Full time

5 days ago

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Job summary

American Hose & Hardware, Forest Park, GA, is seeking a Counter Sales / Service Intake Representative with mechanical, hydraulic, or industrial repair experience to diagnose customer needs and provide technical solutions. This on-site role emphasizes hands-on troubleshooting and repair coordination rather than simple order entry.

You will work directly with customers bringing in hydraulic components for assessment and repair, using calipers and gauges to verify specs.

Qualifications

Hands-on mechanical experience in hydraulics, automotive, or industrial maintenance.
Experience with hand tools and precision measuring instruments.
Understanding of mechanical systems, tolerances, and part identification.
Basic math skills: fractions, decimals, unit conversions.
Basic computer skills; ERP experience is a plus.

Responsibilities

Intake and evaluate hydraulic components for repair (cylinders, hoses, pumps, fittings)
Create detailed service work orders and repair tickets in ERP system
Diagnose issues and recommend hydraulic and mechanical solutions
Perform precision measurement using calipers, micrometers, and gauges
Calculate dimensions using fractions, decimals, and conversions
Identify and source industrial parts, fittings, and replacement components
Collaborate with shop technicians and service teams to ensure accurate repairs
Provide technical counter support and B2B customer service
Maintain an organized, efficient, and professional service counter