Technical Coordinator (Chemistry) - Banner Desert (Evening Shift)

Sonora Quest Laboratories; Mesa (AZ); On-site; USD 45,000 - 63,000; Full time

Job summary

Sonora Quest Laboratories in Mesa, Arizona seeks an experienced technologist to lead the evening shift in the Lab-BDMC department. The role emphasizes high-level technical performance, quality control, and regulatory compliance with CLIA, JCAHO, CAP, and OSHA standards.

Responsibilities include supervising staff, ensuring accurate testing, and driving process improvements while maintaining accreditation readiness and a customer-focused service culture.

Qualifications

• Associate degree or higher with nonwaived testing experience in designated area.
• Bachelor's degree with 2–4 years nonwaived testing experience and credential evaluation if foreign educated.
• Certification requirements as specified for certain specialties.

Responsibilities

• Lead department operations and oversee shift workflow.
• Ensure quality control, documentation, and accreditation readiness.
• Monitor costs, productivity, and service quality.
• Provide staff training, coaching, and competency evaluation.
• Act as liaison and promote teamwork and customer service.

Skills

Quality control

Regulatory compliance

Leadership

Coaching

Team supervision

Education

Associate degree in medical laboratory technology

Bachelor's degree in chemical or biological science

Job description

Primary City/State:

Mesa, Arizona

Department Name:

Lab-BDMC

Work Shift:

Evening

Job Category:

Lab

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POSITION SUMMARY

This position is responsible for a high level of technical knowledge and application of that knowledge to department testing, clinical relevance, and complex problem-solving skills. This position serves as a department resource and is responsible for assisting with department compliance with all pertinent laboratory accrediting agency and regulatory requirements (e.g., CLIA '88, JCAHO, CAP, OSHA).

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.

CORE FUNCTIONS

1. Performs all duties of MLT/MLS duties as defined by the department, at a high level of competency. Responsible for operational leadership and workflow oversight to the section/shift. Integrates comprehensive technical knowledge and clinical relevance into daily activity for the department. Responsible for complex problem solving of technical, computer, interdepartmental and quality issues. Under the direction of the Supervisor and/or Technical Director, responsible for implementation of system technical initiatives in their area of responsibility. Provides onsite supervision (determines schedules, manage day to day workflow and give input into an assessment or disciplinary action) in the absence of section supervisor.
2. Focuses on quality by reviewing records and assuring performance of all quality control and assurance procedures. Ensures that quality control and instrumentation maintenance records are kept and documentation meets standards of accrediting and licensing agencies. Assists the Supervisor, Administrative and Technical Directors, and Technical Specialist, in the implementation of new QC/QA polices and continuous quality improvement programs in accordance with the Quality System. Active in department and LSA/SQL System quality assurance activities. Monitors and ensures compliance with accrediting agency and regulatory requirements for the laboratory. Actively participates in preparation for on-site accrediting process.
3. Monitors, recognizes opportunities for improvement, and participates in improving the financial performance of the department and the SQL/LSA System to decrease costs, increase productivity, and improve service. Monitors inventory and brings related issues forward for prompt resolution. Assists with cost analysis models.
4. Assists with basic personnel oversight including participation in selection, training, developing, and providing coaching under the direction of the Supervisor or appropriate Director. Assists in new employee orientation, training and competency. Provides input for competency and annual assessments for employees in appropriate time frames. Actively involved in implementing and ensuring staff completion of competency program requirements. Self-directed and motivated to seek out opportunities to contribute to projects to help the department. Coordinates and is active in at least two special projects per year within the department or SQL/LSA System, along with other miscellaneous department duties.
5. Serves as a resource communication liaison for on-site and System issues. Provides access to other System resources when appropriate. Works closely with on-site management to integrate the area into other activities on-site. Interacts with co-workers with an emphasis on teamwork and a focus on customer service. Demonstrates preceptor and coaching skills and promotes a constructive environment that encourages learning and development. Demonstrates appropriate verbal and written skills.

MINIMUM QUALIFICATIONS

Technical Coordinator I:

• Associate degree in a medical laboratory technology, medical laboratory science or clinical laboratory science with four (4) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area OR
  • Bachelor's degree in chemical or biological science (transcripts will be reviewed to determine eligibility) with two (2) years of laboratory training or experience, or both in nonwaived testing, in the designated specialty/sub-specialty area.
• Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
• For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with two (2) years of experience in that discipline is required.

Technical Coordinator II:

• Bachelor's Degree in medical laboratory science/medical technology, OR
  • Bachelor's degree in chemical or biological science (transcripts may be reviewed to determine eligibility) AND certification (MLS or categorical).
• Two (2) years' experience in nonwaived testing in the designated specialty/sub-specialty area.
• Foreign educated candidates must provide a detailed credential evaluation from IERF (International Education Research Foundation) or other nationally recognized credentialing agency for review to determine eligibility.
• For certain specialty disciplines ONLY (Toxicology, HLA, HCTT, etc.) where no certification is available from a certifying agency, a bachelor's degree with four (4) years of experience in that discipline is required.

PREFERRED QUALIFICATIONS

• Additional related education and/or experience.

EEO Statement:

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