Technical Consultant I

EngineersOfAI; Seattle (WA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Up to four weeks of remote work per year

Hybrid work environment

Job summary

EngineersOfAI is seeking a Technical Consultant based in our Seattle office to lead customer integrations with Brex. You'll manage end-to-end implementations, ensuring customers are equipped for long-term success.

The ideal candidate has 2+ years in customer-facing roles, with a background in accounting systems like QuickBooks and NetSuite. This hybrid role offers flexibility with required in-office days and remote work options.

Qualifications

• 2+ years of experience in a customer-facing role with direct experience implementing accounting systems.
• Functional expertise in General Ledger, Accounts Payable, and Expense Management.
• Excellent communication skills for explaining technical concepts to non-technical stakeholders.

Responsibilities

• Own the integration of customer systems with Brex and manage the implementation.
• Act as primary technical advisor, guiding customers through integration setup.
• Lead project meetings and maintain clear expectations with customers.

Skills

Customer-facing experience

Project management skills

Communication skills

Accounting system configuration

Collaborative problem-solving

Tools

NetSuite

QuickBooks

Sage Intacct

Job description

Why join us

Brex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world‑class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

What you’ll do

As a Technical Consultant, you'll take ownership of the integration implementation for our customers, guiding them from kickoff to go‑live. You will be responsible for translating a customer’s business requirements into an effective product configuration, solving challenges, and providing best practices related to Brex Integrations. Ultimately, you'll ensure that customers are equipped with the necessary knowledge to feel confident with their integrations, setting them up for long‑term success.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Own the successful integration of customer systems with Brex, managing the end‑to‑end implementation for systems like NetSuite, Sage Intacct, and QuickBooks to ensure a smooth and effective launch.
• Act as the primary technical advisor for your customers, applying your knowledge of ERP architecture and business processes to guide them toward an optimal integration setup.
• Lead project meetings and technical calls with customers, setting clear expectations, capturing detailed notes, and driving the project forward from kickoff to go‑live.
• Contribute to customer enablement by helping create and refine training materials and Help Center content, empowering users and helping to minimize future escalations.
• Serve as the voice of the customer to our internal teams, translating their needs and feedback into actionable insights for our Product and Engineering partners.
• Actively contribute to the Integration team's collective knowledge, sharing insights from your projects and collaborating with peers to solve challenges and enhance our internal processes.

Requirements

• 2+ years of experience in a customer‑facing role, with direct experience implementing or configuring accounting systems like QuickBooks Online, NetSuite, or Xero.
• Functional expertise in key accounting and finance areas, including General Ledger, Accounts Payable, Expense Management, and HRIS.
• Strong project management skills, with the ability to own deliverables, track timelines, and drive straightforward projects to successful completion.
• Experience translating basic business requirements into product configurations and providing solutions that meet immediate customer needs.
• Excellent communication skills, with a proven ability to explain technical concepts to non‑technical stakeholders and manage customer expectations.
• A collaborative approach to problem‑solving, with experience working across teams to resolve issues and a demonstrated ability to recognize when to elevate for guidance.

Bonus Points

• HRIS/SSO subject matter expert
• Accounting or Finance background

Compensation

The expected sala